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SureStay Plus Hotel by Best Western Niagara Falls East

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Niagara Falls East

Reception
Property amenity
Exterior
Free daily buffet breakfast
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪18 min walk‬
  • Place, Fashion Outlets of Niagara Falls
    ‪20 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Niagara Falls East

A 24-hour business centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Niagara Falls East. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Seneca Niagara Resort & Casino and 12 minutes from Clifton Hill
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Niagara Falls East. Self parking is free.

This Niagara Falls hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2009
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

6 Niagara Falls Ny
Motel 6 Niagara Falls Ny
A1 Motel
Motel 6 NIAGARA FALLS NY
Surestay Plus By Niagara Falls
SureStay Plus Hotel by Best Western Niagara Falls East Hotel

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
The check in and out staff was wonderful and the clean, quiet room was great . really enjoyed my stay
Stayed 3 nights in Nov 2025

6/10 Okay

Sarah

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
breakfast items were cold & not re stocked, TV did not work even with new batteries (no one offered to help), fridge didn’t stay cold, wifi was not consistent, hotel had dirty/smokey smell
Stayed 2 nights in Nov 2025

10/10 Excellent

stacy

Stayed 1 night in Nov 2025

10/10 Excellent

Darlene

Stayed 3 nights in Oct 2025

10/10 Excellent

ashlee

Travelled with group
Liked: Cleanliness, property conditions & facilities
Greay
Stayed 1 night in Sep 2025

4/10 Poor

Cheyenne

Stayed 4 nights in Oct 2025

10/10 Excellent

Tracey

Stayed 1 night in Oct 2025

10/10 Excellent

ORLANDO, Sebastian

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephan

Travelled with family
Liked: Staff & service

Dog poo

Could have been a little better at the dog area, seems nobody picks up the 💩
Stayed 4 nights in Oct 2025

10/10 Excellent

Iuliia

Stayed 1 night in Oct 2025

10/10 Excellent

Alyshia

Stayed 2 nights in Oct 2025

4/10 Poor

Deepa

Disliked: Cleanliness, staff & service, property conditions & facilities
No friend staff , poor service
Stayed 1 night in Oct 2025

8/10 Good

Pammela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly. The property was clean. The breakfast was otherwise alright, with the exception of the eggs, they were pretty watery. Everything else was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Oszkar

Stayed 2 nights in Oct 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs an update. In fact, most of the lodgings in Niagara Falls city need updates. If I stay again it will not be in this city.
Stayed 1 night in Oct 2025

10/10 Excellent

Surya

Liked: Amenities
Excellent!
Stayed 1 night in Oct 2025

8/10 Good

gail

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bed was very comfortable but the bathroom wasn’t the cleanest, overall a good stay!!
Stayed 2 nights in Oct 2025

8/10 Good

Lorinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was good. Breakfast was good every morning. The staff was great. Always helpful. We were just kinda surprised on how small the room was. Just was not expecting that. Also we must have had some workers staying above us. Very noisy and up every morning at 5 30 or 6 stomping on the floor. Which is not the hotels fault. Just rude people. Only thing keeping us from giving a 10 out of 10 is the size of the room. But clean hotel and friendly staff..
Stayed 7 nights in Oct 2025

6/10 Okay

Amber

Travelled with partner
Disliked: Cleanliness
Very basic room but sheets were stained. Breakfast was limited and didn't appear to have an attendant to keep things stocked and clean. Booked it because we were taking our dog. Next time will pay more for better quality. Bottom line... you get what you pay for.
Stayed 2 nights in Oct 2025

8/10 Good

Landon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service
The staff here are extremely helpful and kind. We would stay here again simply for that reason. The bed was very comfortable and nice large screen TV with endless viewing choices. Hotel itself is a little tired looking inside but we would stay here again for all of thd reasons listed above.
Stayed 2 nights in Sep 2025

10/10 Excellent

JEONGHO

Stayed 1 night in Oct 2025