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Susan's Villa B&B by Elevate Rooms

3.5 star property

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Photo gallery for Susan's Villa B&B by Elevate Rooms

Terrace/patio
Superior Suite, 1 Bedroom, Garden View (Domino Suite) | 2 bedrooms, individually decorated, individually furnished
Bicycling
Exterior
Superior Suite, 1 Bedroom, Garden View (Domino Suite) | 2 bedrooms, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
5481 Ontario Avenue, Niagara Falls, ON, L2E 3S4
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Casino Niagara
    ‪5 min walk‬
  • Horseshoe Falls
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Garden View, Garden Area (Pine Suite)

Superior Suite, 1 Bedroom, Garden View, Garden Area (Pine Suite) | View from room

Superior Suite, 1 Bedroom, Garden View, Garden Area (Pine Suite)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom, Garden View (Domino Suite)

Superior Suite, 1 Bedroom, Garden View (Domino Suite) | 2 bedrooms, individually decorated, individually furnished

Superior Suite, 1 Bedroom, Garden View (Domino Suite)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Terrace, Garden View (No Name Suite)

Suite, 1 Bedroom, Terrace, Garden View (No Name Suite) | View from room

Suite, 1 Bedroom, Terrace, Garden View (No Name Suite)

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Garden View (Italian Suite)

Suite, 1 Bedroom, Garden View (Italian Suite) | 2 bedrooms, individually decorated, individually furnished

Suite, 1 Bedroom, Garden View (Italian Suite)

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Susan's Villa B&B by Elevate Rooms

Riverfront bed & breakfast with free breakfast and restaurant
This smoke-free bed & breakfast features a restaurant, a microwave in a common area and express check-in. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Housekeeping is available once per stay.
Susan's Villa B&B by Elevate Rooms offers 4 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. 43-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Susan's Villa B&B by Elevate Rooms, you're just a quick walk from Fallsview Indoor Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include multilingual staff, a terrace and TV in a common area
  • Within a 10-minute walk of Fallsview Indoor Waterpark and Casino Niagara
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at Susan's Villa B&B by Elevate Rooms. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Niagara Falls bed & breakfast is smoke free.

Guests are served a free full breakfast daily from 8 AM to 9:30 AM.
Susan's Villa B&B by Elevate Rooms has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 8 AM to 9:30 AM
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • Guidebooks
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Chef service
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: CAD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Susan's Villa B&B Elevate Rooms Niagara Falls
Susan's Villa B&B
Susan's Villa B&B Niagara Falls
Susan's Villa Niagara Falls
Susan's Villa B&B Elevate Rooms
Susan's Villa Elevate Rooms Niagara Falls
Susan's Villa Elevate Rooms
Susan's B&b By Elevate Rooms
Susan's Villa B&B by Elevate Rooms Niagara Falls
Susan's Villa B&B by Elevate Rooms Bed & breakfast
Susan's Villa B&B by Elevate Rooms Bed & breakfast Niagara Falls

Susan's Villa B&B by Elevate Rooms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 131 reviews
Rating 8 - Good. 35 out of 131 reviews
Rating 6 - Okay. 15 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3 Day Getaway

We had a wonderful stay and enjoyed Niagara Falls especially with the Christmas Lights and fireworks!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Easy to get to Close to attractions Friendly relaxing environment
Stayed 1 night in Nov 2024

10/10 Excellent

Hazeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple were extremely nice and so accommodating! 😊 I had fun and enjoy my trip to the fullest because of the cozy feeling room and took a nice sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was so much bigger than we thought! Very spacious. The hosts, Alice & Jacky provided a delicious breakfast each day. We highly recommend this B&B and we would stay there again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hosts were very friendly an always ready to help. The rooms are very large and clean and the place is nice and quiet. We will come back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky and Alice were fantastic hosts. They welcomed us personally upon arrival, showed us our suite, and were happy to provide local information to make the most of our trip. The suite was clean, comfortable, with just a little noise from the renters above. Breakfast was delicious, varied, but fixed. Great presentation and warmth from attentive hosts. Within walking distance of main attractions, with local WeGo bus close by. Free parking a huge plus as most hotels in the area charge $50 a day. Would highly recommend and will stay again if in Niagara Falls again! Easy to get to from Buffalo, NY as well.
Stayed 2 nights in Sep 2024

8/10 Good

Toshio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant,clean,quiet and the Alice and Jackie were Courteous . And served great breakfast every morning with our stay there. We recommend anyone staying in Niagara Falls to stay at Susan’s Villa Bed and Breakfast.
Stayed 6 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky and Alice were incredible hosts and I felt welcomed from the instant I arrived. The room is private, large, and comfortable. I had an early morning the following day and Alice offered to make me breakfast. I'd never encountered such kindness before. I sincerely enjoyed my stay and I look forward to returning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, quiet, and a pleasant place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky and Susan were the perfect hosts. We had a great stay at their B&B - the breakfast was different all 3 mornings we stayed and was wonderful. Very clean, close to walk to shops and restaurants. Would definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice place with everything you need including breakfast. Yes, the breakfasts were a bit different than what we would normally have, but they were prepared with care and attention. Alice and Jackie were great hosts and so incredibly attentive. For us, the B&B was easy walking distance to everything. A great value and would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, breakfast was always great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Susan’s Villa B&B by Elevated Rooms, Niagara Falls

The B&B was very quiet and clean. The operators were extremely nice and friendly. The location is reasonable walking distance to many of the activities related to Niagara Falls on the Canadian side. Price was reasonable and parking included.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan’s Villa B&B was fantastic!! Such a quaint and quiet place! The hosts were amazing! If you are traveling to see Niagara Falls I would highly recommend this place!! Breakfast every morning was delicious !! We walked to Falls every day!
Stayed 5 nights in Jul 2024

10/10 Excellent

Naira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite and nice!

Quite and nice!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nelsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Susan's villa - Excellent Superhost

The host of Susan's Villa are "super host". Starting with their attention to detail. Making you feel comfortable and attentive to your needs. The host were warm, friendly and very professional. The cleanliness of the room was above and beyond. I love that it was a shoeless house and slippers were provided. The breakfast was sooo good! Very happy to have experienced Susan's Villa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Irma, Trenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so far the best that I have stayed at. The entire home was super clean. Our rooms were spacious and comfortable. Our hosts, Alice and Jackie were very friendly and welcoming. They prepared a delicious, fresh breakfast every morning. They supplied everything that we would possibly need for our stay, including snacks in the common living room area. I will definitely return here when we visit Niagara Falls again.
Stayed 3 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Susan's Villa B&B Close to Falls but Quiet Sreet

House is only a 10 minute walk from the falls which was great (and an even shorter walk to the Hard Rock Casino, if that's an important consideration). The inn was on a quiet street, blocked at one end from Falls traffic. Parking spaces were off the road on the driveway. Owners were very nice and attentive to our needs. We had a 1st floor room with both an inside and outside entrance that was very convenient. Breakfast was adequate, but could use some custom dress-ups and touches seen at other B&B's. Recommendation: The bedroom could use a ceiling fan.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother-Daughter Week in Niagara Falls CAN

Susan and Jacky are amazing! Our rental was clean and cozy and the perfect location for our Mother-Daughter week in Niagara Falls. Breakfast was absolutely amazing, so yummy, and the plating was so pretty. And they did a great job accommodating my vegetarian daughter. If we are in Niagara again, we will definitely stay at Susan’s Villa.
Stayed 5 nights in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent place to stay

We had a wonderful stay at Susan's Villa. Alice and Jacky are excellent hosts! We especially loved the breakfast each morning; every dish was delicious and unique. Our suite was clean, cozy and warm, full of great amenities and was spacious and well decorated. There was a lot of closet and drawer space, a fantastic bathroom and shower/tub, and we were happy that it was self-check-in with keyless entry, so we didn't have keys to lose as we toured around. One of the best parts was the close proximity to all the Niagara Falls sites; we were able to walk to a lot of the local things, and if you figure out the WeGo bus system you can just leave your car at the villa and almost never pay for parking. We are definitely sad at home today without Alice and Jacky's wonderful breakfasts!
Stayed 4 nights in Nov 2023

10/10 Excellent

Alayna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms. The hosts were also super friendly and hospitable. Location is nice and quiet, while still being in walking distance of major attractions. Would certainly recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved place and location. One thing is make sure you like hard beds.
Stayed 3 nights in Nov 2023

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location - Great Place

This is a wonderful B&B. Our unit consisted of a large living room with a large closet, bedroom, and the bathroom. Exceptionally clean! Breakfast was delicious. We stayed three nights and it was nice to have so much room to spread out in. It is just a few blocks from the main areas. We walked every day and when we couldn't walk to an attraction - the WeGo bus stop was just a couple of blocks away. I definitely would give it 5 stars. If I found anything that was lacking was the streaing service on the TV. We are "news junkies" and we couldn't find a news station that was a complete show - not just a news clip from the streaming service. I would definitely stay here again if we come back to the area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family-owned property. We were very satisied
Stayed 2 nights in Sep 2023