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Best Western Plus Holiday Sands Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Room amenity
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Place, Norfolk Beaches
    ‪1 min walk‬
  • Place, Community Beach
    ‪14 min walk‬
  • Place, Ocean View Beach
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Holiday Sands Inn & Suites

Guests at this beach hotel will appreciate convenient on-site amenities such as Charcoal grills and a picnic area. Housekeeping is available on request.
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Holiday Sands Inn & Suites. During your stay, you're just a quick walk from Norfolk Beaches. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from Naval Station Norfolk and 12 minutes from Hampton University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Plus Holiday Sands Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Holiday Sands Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Norfolk hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 06 September.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Holiday Sands Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

James

Travelled with partner
Room- toilets are the loudest thing you ever heard. Sounded like bombs going off all over the building. Heat didn’t seem to work properly, thermostat not working leaving room too hot. Staff- asked front desk to explain why I paid full price on Expedia then was charged $116.43. She seemed dazed and confused and couldn’t figure it out. She said she would have manager call, but that never happened. From her point of view, maybe $100 deposit, which is more than most hotels, but she had no explanation for the $16.43. So, frustrated, I ask her to just print my receipt so I would have backup. She said she couldn’t do that because there’s nothing to print. I left SMH. If they don’t get it right I’ll just dispute credit charge. Really not a nice stay at all. View of Bay was good. Nice place to walk, also.
Stayed 1 night in Nov 2025

6/10 Okay

shaneen

Travelled with family
Liked: Amenities
We had issues with not having cold water in the sinks, they do not clean your room. We had to ask them to take the trash and dirty towels out of the room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose
Stayed 1 night in Nov 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The layout of the family suite splits the space into 2 separate rooms, which we really appreciated (no door between the rooms, though). The property is right on the beach; some rooms have a beach view (ours didn't). Free breakfast goes till 10. We stayed Sat/Sun, and there was a different menu each day (plain omelet/ home fries/ sausage - Sat; bacon/ scrambled eggs/ biscuit and gravy - Sun.). Cons: The hotel is right by the main road, so the noise of traffic is quite loud and constant even in the evening. However, you can't hear it when you're behind the building and on the beach. It does make going out very convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities
I always ONLY stay at this hotel in Norfolk!!!
Stayed 1 night in Nov 2025

6/10 Okay

Jemimah

Travelled with group
It was okay. The view is great and since it’s literally on the beach, it’s just a few steps from it. The room was averagely cleaned. I will say, the bath tub was clogged with water and it turned out it was because of the stopper but I assumed house cleaning would’ve done a check before we arrived. I found some stains on the bed cover so I removed it. Breakfast was also okay. The staff was really nice and welcoming. Overall, if it’s a quick stay, it works.
Stayed 1 night in Nov 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities
Everything from the courtesy of the front desk employees to the quality of my room. Super great! Each time I'm in Norfolk, I ONLY stay at this hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, amenities
Aging and stinky, people were nice and decent continental breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2025

10/10 Excellent

Renzee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Here’s a polished, positive review you can post in response: ⸻ I had a great stay at the Best Western Plus Holiday Sands Inn & Suites in Norfolk. The staff was friendly, the room was clean and comfortable, and the overall experience exceeded my expectations. I really appreciated the hospitality and the attention to detail throughout my stay. Thank you for making my visit enjoyable, definitely an Excellent rating from me!
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan, winters

Liked: Amenities, property conditions & facilities
The staff we're verry nice and accommodating
Stayed 2 nights in Nov 2025

8/10 Good

Safiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room didn't over look the beach, but it was fine. Easy walk to the beach was nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ray

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant View and great service
Stayed 1 night in Oct 2025

10/10 Excellent

Tonia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, organized and smelled wonderful. The staff was amazing with helping me to get checked in.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Martie

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 2 nights in Nov 2025

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I make this my go to hotel in Norfolk being that its close to my job on the base. Room is always clean upon arrival, great staff . My main complaint is the wifi has issues. Corporate needs to address this.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and modern. Beautiful balcony views and a decent free breakfast. The fenced in dog area and access to the beach was an added bonus, I would definitely stay there again.
Stayed 1 night in Nov 2025