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Best Western Plus Holiday Sands Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Lobby
Exterior
Room amenity
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry

Explore the area

View in a map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Place, Norfolk Beaches
    ‪1 min walk‬
  • Place, Community Beach
    ‪14 min walk‬
  • Place, Ocean View Beach
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.6 out of 10
Good
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 King Beds

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About this property

Best Western Plus Holiday Sands Inn & Suites

Hotel on the beach, with seasonal outdoor pool
Guests at this beach hotel will appreciate convenient on-site amenities such as Charcoal grills and a picnic area. Housekeeping is available on request.
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Holiday Sands Inn & Suites. During your stay, you're just a quick walk from Norfolk Beaches. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the beach and the location
  • 8 minutes by car from Naval Station Norfolk and 13 minutes from Old Dominion University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Plus Holiday Sands Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Holiday Sands Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Norfolk hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 06 September.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Reviews

Best Western Plus Holiday Sands Inn & Suites Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 1006 reviews
Rating 8 - Good. 274 out of 1006 reviews
Rating 6 - Okay. 144 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

Reviews

6/10 Okay

Phillip

.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you just want somewhere to stay and have ridiculously close access to a not crowded beach as well as a pool, this is the place for you. We had a suite which had 2 different bed rooms, one had a kitchenette (no utensils, plates, or cookware fyi), and the other had the bathroom. They were recently renovated and did not have any carpet. Our room was pet friendly and they have an outdoor fenced in pet area. Apparently the rooms in th tower with balconies had carpet still which was gross with the sand and whatnot (heard from another person staying at the hotel there). Breakfast was a normal hotel breakfast but well stocked even though people took plates upon plates of food out of the dining area to their rooms. The lobby had a coffee machine which had better and stronger coffee ans even did espresso drinks. We never used room service or cleaning of our room because of our dog so can't comment there. We would definitely come back. Can't beat the access and rooms for the price.
Stayed 3 nights in Aug 2025

2/10 Terrible

Kenyetta

Travelled with family
Disliked: Staff & service
Checking in was so complicated. I had to cancel my reservation to re book because I could not use my parents if even though they were staying with us and they would also be in the same room. The staff was no able to work something else out or anything. They took the money off my card and still had to pay to rebook so the money already had took 5 to 7 business days to come back and I came on a Saturday
Stayed 2 nights in Jul 2025

8/10 Good

brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Invisible at check-in, floors dirty,
Stayed 3 nights in Aug 2025

8/10 Good

Helemelme

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located right at the beach, wasy access and easy check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
A change of towels is necessary on a beach vacation. It is unclear why we didn’t receive towels on our second day after we asked the front desk for them.
Stayed 2 nights in Aug 2025

6/10 Okay

Eunice

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room had cockroaches, too many flies, and was not very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Taisha

Travelled with family
Liked: Cleanliness
It was nice for me and my family we booked two suites and have a good vacation. A couple of thing i would like to point out. 1). You should had small brooms and dust pans to each room. I asked house keeping and they had nothing. 2). Breakfast should be more then just pork sausages everyday. We were there for 6 days and everyday except 1 pork sausages was on the menu for breakfast. Other then that we had a good time
Stayed 5 nights in Jul 2025

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, room comfort
Things started out a little questionable, but everyone was nice and helpful. Had the suite with beach view, for the price yes I would recommend
Stayed 7 nights in Jul 2025

4/10 Poor

Gabriela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The food options are wood , there is variety of protein like scrambled eggs, boiled egg, sausage or ham , waffles, bread , cereal , yogurt , fruits , muffins etc . Bed conform was OK . Room floor super dirty , bath tub super dirty , sink and bathtub clocked
Stayed 2 nights in Jul 2025

6/10 Okay

liliamara

Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western in Norfolk

Room was clean and well appointed. Much of the furniture was very new. Comfortable bed. Nice view from the window. Short walk over to beach. Enjoyed watching the sunset from the balcony. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Bonni

Stayed 3 nights in Jul 2025

6/10 Okay

Naukese

Disliked: Staff & service, property conditions & facilities
It was nice as far as the location and the beach being in such close proximity. But I guess that’s all you’re paying for when you stay here cause the room was not very clean I got a suite with a kitchen and all but the kitchen floor was sticky and a lot of the surfaces were sticky. There was hair all over the room. The breakfast room was very small and each morning it’s filled to capacity. There was a lot of structural damage to the room. And the front desk staff specifically were all over the place I worked front desk at a hotel for many years and I was appalled at how I was handled they were arguing with one another In front of guests and they were very impatient. My family and I were determined to have a good vacation so thank goodness I didn’t base my trip solely on my experience at this hotel or else we would’ve had an awful time but you get what you pay for and this was all we could afford. The pool was a great addition and it was very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adreana

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Clean and relaxing. A very short walk to the beach. This was our second time staying and we will be back.
Stayed 4 nights in Jul 2025

8/10 Good

Molly

Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Loved our stay! The perfect place to take our granddaughters for a mini vacation. Only issue really was going for the breakfast. One of the ladies there was rude. We saw her for the first two mornings and on the third decided we didn’t want another interaction with her so didn’t go. Other than that it was reasonably priced and right on the beach
Stayed 3 nights in Jul 2025