Caswell Resort Hotel

2.5 star property

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Photo gallery for Caswell Resort Hotel

Fireplace
Fitness facility
TV
View from property
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
77 Main St, Sundridge, ON, P0A 1Z0
  • Place, The Ridge Golf Club
    ‪2 min drive‬
  • Place, Arrowhead Provincial Park
    ‪32 min drive‬
  • Place, Grandview Golf Club
    ‪44 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Lake View

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Cabin, Multiple Beds, Garden View, Garden Area

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Comfort Cabin, 2 Queen Beds, Partial Lake View

8.0 out of 10
Very good
(4 reviews)
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Caswell Resort Hotel

Beachfront hotel with fitness centre and 24-hour front desk
Along with a private beach, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a 24-hour front desk and a garden are on-site. Housekeeping is available on request.
Caswell Resort Hotel offers 37 accommodations with blackout curtains. Televisions come with cable channels.

Bathrooms include a shower. This Sundridge hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Caswell Resort Hotel. During your stay, you'll be within walking distance of The Ridge Golf Club. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a shared microwave
  • On-site recreation includes a private beach, a gym and kayaking
  • Just a 3-minute drive from The Ridge Golf Club and 10 minutes from Highlander Brew Co.
  • Dogs welcome for a fee (restrictions apply)
A private beach is featured. There's a restaurant on site. Public spaces have free WiFi. Caswell Resort Hotel also features a fitness centre, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this Sundridge hotel.

Yeti's Pizza – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Yeti's Pizza

Things to do

  • Boat tours
  • Canoeing
  • Gym
  • Kayaking

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Shared microwave

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • On a private beach
  • Picnic area

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: CAD 10 for check-in between 11:00 PM and 1:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: CAD 10 for check-in between 11:00 PM and 1:00 AM
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Caswell Resort Hotel Hotel
Caswell Resort Hotel Sundridge
Caswell Resort Hotel Hotel Sundridge

Caswell Resort Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 68 out of 277 reviews
Rating 8 - Good. 106 out of 277 reviews
Rating 6 - Okay. 46 out of 277 reviews
Rating 4 - Poor. 25 out of 277 reviews
Rating 2 - Terrible. 32 out of 277 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service
More effort could be put towards upkeep of the property and equipment like kayaks, paddles, etc.
Stayed 1 night in Oct 2025

6/10 Okay

Alain

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Price was reasonable but condition of place needs some major attention. Stains on lamp, door blinds didnt go all way down reducing privacy. Room was generally clean but bathroom needs overhaul. Floor was damaged and spongy with clear signs of water damage. Taps unreliable between hot and cold. My partner burned her hand the water was so hot. Main entrance was slanted like the buidling was sinking but sturdy. Stayed years ago and it was ok then but the place has not not been maintained well and has potential to be amazing if done right with the location and lake attached.
Stayed 1 night in Oct 2025

2/10 Terrible

Harmeet

Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel is terrible and host is extremely rude.
Stayed 1 night in Oct 2025

8/10 Good

Priyam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location right by Lake Bernard (largest fresh water lake in the world without an island). Few restaurants in less than 500m around the property. Old property and decor but overall a very good location. Will definitely stay again if in the area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kexin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fun, comfortable and best lake view from room window, good sun rise view.
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2025

8/10 Good

Demi

Travelled with family, Travelled with group
Liked: Staff & service
Love the property. Very peaceful. Room was nice but the toilet was leaky.
Stayed 2 nights in Oct 2025

8/10 Good

Bibin George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night.
Stayed 1 night in Sep 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to mop the floors myself with a spare towel and soap, that’s how unclean the floors were. A fuse blew … just from having the lights on. Holes in the blankets.
Stayed 4 nights in Sep 2025

6/10 Okay

lisa

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I spilt a bit of water on the floor and wiped it up with a towel from the bathroom, it was gross, had I known before sleeping I would not have been able to sleep, and wouldn't have stayed, you get what you pay for
Stayed 1 night in Sep 2025

8/10 Good

jordan

Stayed 5 nights in Sep 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and check in was simple. A great little resort style stay.
Stayed 1 night in Sep 2025

8/10 Good

richard

Business traveller
Liked: Staff & service
Older property some people living in units but overall it was kept very clean unit was nicer then I expected for the area
Stayed 1 night in Sep 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My family and I have been going to Caswell‘s for over 45 years. However, I’m afraid this will be our last trip. The property has gone down hill so much that is at the point of neglect. Many of the cabins are being lived in by Sunridge residence, and so we didn’t know if we were going to be feeling like this was a holiday or being in somebody’s backyard. The cabin that we stayed in was clean enough, but considering there are a few hotel options in this area an investment and care in the property and it’s legacy would have made everything better.
Stayed 2 nights in Sep 2025

4/10 Poor

Graham

Disliked: Cleanliness, property conditions & facilities, room comfort

Stinks

Showers are small, bathroom door could not open all the way, musty smell do not recommend
Stayed 2 nights in Sep 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were comfy, town had lots of places to eat. Needs work
Stayed 2 nights in Sep 2025

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Vary out dated shower floor was broken and soft had to watch where to step, bed was terrible
Stayed 2 nights in Aug 2025

4/10 Poor

Danielle

Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay will definitely be a yearly thing for our family!
Stayed 4 nights in Aug 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Mold in the shower Shower is falling apart Toilet is in a terrible location cannot open the door completely Deck is in bad shape Room was full of flies
Stayed 1 night in Aug 2025

2/10 Terrible

Meagan

Disliked: Cleanliness, staff & service, property conditions & facilities
The peoperty
Stayed 1 night in Aug 2025

6/10 Okay

Lise

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025