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Hotel Real Alma

3.5 star property

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Photo gallery for Hotel Real Alma

Reception
Breakfast buffet
In-room safe, desk, laptop workspace, soundproofing
Terrace/patio
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5ta Calle de las Casas #515, Col. Centro, Oaxaca, OAX, 68000
  • Place, Benito Juarez Market
    ‪5 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪17 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, laptop workspace, soundproofing

Superior Queen Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, laptop workspace, soundproofing

Standard Triple Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

In-room safe, desk, laptop workspace, soundproofing

Superior King Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

In-room safe, desk, laptop workspace, soundproofing

Basic Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Real Alma

Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a free food/drink shopping service are on-site.
Hotel Real Alma offers 18 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead.

This Oaxaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Real Alma . During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Zócalo and a 3-minute drive from Church of Santo Domingo de Guzmán
As a guest of Hotel Real Alma , you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. Public spaces have free WiFi. Hotel Real Alma also features laundry facilities, dry cleaning/laundry services, and a complimentary food/drink shopping service.

This 3.5-star Oaxaca hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Built in 2016
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Alma

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cots (infant beds) are available for MXN 250.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 250.0 per day
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alma Oaxaca
Alma Oaxaca
Hotel Alma de Oaxaca
Hotel Real Alma Hotel
Hotel Real Alma Oaxaca
Hotel Real Alma Hotel Oaxaca

Hotel Real Alma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 486 reviews
Rating 8 - Good. 131 out of 486 reviews
Rating 6 - Okay. 45 out of 486 reviews
Rating 4 - Poor. 13 out of 486 reviews
Rating 2 - Terrible. 10 out of 486 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Omar Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Very clean and staff is very friendly and helpful. Parking was very easy and accessible. It was close to a lot of restaurants, vendors, and shopping areas within walking distance. Transportation to other towns is right at the corner from the hotel. Breakfast was fresh and delicious. Highly recommended!
Stayed 6 nights in Nov 2025

6/10 Okay

Maria

Travelled with partner
Liked: Amenities
Room , staff the only good was the breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in great location. Walking distance to pretty much all of downtown. Parking was free and right across street. Only issue is was that rhey charged me $220 pesos to give me room 1hr early. Our flight was changed and we arrive early morning 630am. We went straight to hotel to leave our luggage and to see if possibly can do early check in they said to come back at 12pm once people start checking out. We did and I would see cleaning crew finishing room after room and I kept asking if they had a room available for early check in as we were exhausted lady kept telling me no until I told her i was willing to pay as we hadnt slept in 24hrs. She changed her answer and said yes if i would pay they would give me a room now. This has never happened before we travel often and every hotel has always given us room early if available never tried to charged us. Not even 1 hr early where they willing to give us room they made us pay
Stayed 5 nights in Jan 2026

8/10 Good

Pedro, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Yolanda

Stayed 2 nights in Dec 2025

10/10 Excellent

Lyssette

Stayed 4 nights in Dec 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The Real Alma hotel is in an excellent location close to the city activities shopping and people. The staff is courteous and helpful and the buffet breakfast on the rooftop is great way to start the day.
Stayed 7 nights in Dec 2025

2/10 Terrible

Marisela

Disliked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado no servia y tiraba agua
Stayed 1 night in Dec 2025

10/10 Excellent

angelica

Liked: Cleanliness, property conditions & facilities
Excelente sevicio
Stayed 1 night in Dec 2025

8/10 Good

Miguel angel

Liked: Cleanliness, property conditions & facilities
AAA-
Stayed 5 nights in Dec 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in Dec 2025

10/10 Excellent

sheila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. Clean rooms. Pretty hotel. Helpful and kind staff. Enjoyed the breakfast every morning.
Stayed 4 nights in Nov 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cozy and comfortable hotel. Very clean and staff was very nice and friendly ready to help you with any questions.
Stayed 4 nights in Nov 2025

8/10 Good

wayne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
God price, nice room. Buffet breakfast was good. Only problem was they told me the taxi they called was going to be 300 pesos, the driver wanted 400.
Stayed 4 nights in Nov 2025

8/10 Good

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities
Engaging staff. Very clean. Beautiful rooftop patio. But, lots of street vehicle noise and one front desk staffer that tried to charge me for a dirty towel. He also arranged a taxi that I think he profited from.
Stayed 4 nights in Nov 2025

2/10 Terrible

Magdalena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no es nada como muestran las fotos, es un hotel que tiene las sabanas y tollas muy percudidas un ruido tremendo tanto en la calle como en el lobby , la comida muy escasa y muy limitada no ponen comida para tipo buffet se vacean las charolas de comida y no quieren poner mas por si acaso no alcanzaste , no tienen buena ventilacion y tienen un olor feo y con mucho mojo en el baño, no lo recomiendo
Stayed 3 nights in Nov 2025

4/10 Poor

Daniela

Stayed 1 night in Nov 2025

8/10 Good

Elsa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was wonderful! From the reception, cleaning staff and the cafe. However, we would have appreciated some drawers for our clothes, a small refrigerator or an ice bucket at least and we had issues with the hot water and we had to recharge the key card every other day.
Stayed 10 nights in Oct 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Friendly service, clean room, good price. Location okay - easy walk to major attractions. Some of the amenities run down (ex. Towels with hole) but overall good stay for the price
Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,friendly staff and great location
Stayed 7 nights in Oct 2025

10/10 Excellent

Carolina González

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything great, great breakfast
Stayed 7 nights in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel. I really liked that everything was in walking distance. Only downside was our shower drain was clogged
Stayed 7 nights in Sep 2025

10/10 Excellent

Oscar Ignacio Andujo

Liked: Cleanliness, staff & service, property conditions & facilities
In down town
Stayed 5 nights in Sep 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Delicious breakfast, friendly staff.
Stayed 4 nights in Oct 2025