6/10 Okay
Dona
Travelled with family
23 Apr 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is wonderfully accommodating and friendly (except in Bar area) The hotel just needs to be cleaned more thoroughly. I see people cleaning up all day but there are red splatters all inside and out of the elevators and up the walls The coffee area is not being sanitized regularly, bottles and trash behind the bedside table in the first room we were assigned and an atrocious odor from a previous guest. The new room was better. The sand dunes are barron and filled with trash, while the hotels on either side have lush sand dunes as far as the eye can see and the sand area between the back of the hotel and the dunes is full of cigarettes, animal feces, food, and trash. I didn't see anyone raking the sand or picking up anything out there and its a shame to look down from your balcony and see the sand so polluted. I hate to say anything negative about the place because the staff is so lovely but cleaning and sanitizing often used facilities needs more attention.
Dona
Stayed 2 nights in Apr 2025