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Hampton Inn & Suites Ottawa West

2.5 star property

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Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Free daily buffet breakfast
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Minibar
1 bedroom, in-room safe, desk, free WiFi
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | 1 bedroom, in-room safe, desk, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Nepean Sportsplex
    ‪11 min drive‬
  • Algonquin College
    ‪11 min drive‬
  • Canadian Tire Centre
    ‪15 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(76 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | 1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(49 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Ottawa West

Hotel in Ottawa with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and gift shops/newsstands are on-site.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Ottawa West gets good marks from our customers. During your stay, you'll be close to Walter Baker Sports Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Canadian Tire Centre and 8 minutes from Rideau Canal
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in common area, and a front desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD141.25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 61 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricy but nice hotel nonetheless
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near highway 416 and only about 20 minutes from downtown Ottawa. Nice spacious room and free breakfast with lots of options.
Stayed 1 night in Jun 2025

6/10 Okay

Sh'vaun

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great. Location was perfect. The wifi was inaccessible. I was referred to a tech support online, who referred me to the front desk, who referred me to online support, who referred me to the front desk. Never received a solution. Made it difficult to get the work I had planned on completing done, which was annoying to me. Wifi HAS to be available or else I will book elsewhere. There was wifi advertised.
Stayed 1 night in Jun 2025

6/10 Okay

Fatemeh

Stayed 12 nights in May 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great breakfast. The staff we very helpful ensuring there was a steady flow of waffles being prepared for the morning rush. The kitchen area was very clean.
Stayed 2 nights in May 2025

8/10 Good

Raymond

Travelled with family
Very good
Stayed 1 night in Jun 2025

2/10 Terrible

Noah

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast expect boiled eggs and waffle and the rest is Pork. Kids and teenagers running around knocking doors and playing baseball and that would keep you up all night long Management not interested to deal with situations after 1600 reason why kids don't listen.
Stayed 9 nights in May 2025

10/10 Excellent

Betty Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hotel
Stayed 1 night in May 2025

10/10 Excellent

Lianne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the cleanliness of the property. The food was great. The housekeeping services were great. Staff were polite and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities
Awseome
Stayed 1 night in Apr 2025

4/10 Poor

Paolo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not happy with Hampton.

I was traveling with 2 seniors and my wife. I booked a room with 2 queen beds 3 weeks before our travel. The day of our stay we called at 12ish to try and get an early checkin. Not available, no problem we went on our excursion first. Tried to check in at 8ish and I was told they could only offer a king room with an air mattress. Unfortunately the city was extremely busy and we could not find other room with 2 queen beds. Hotels.com helped with resolution but that meant the seniors stayed at this property and we stayed 20 miles away. Not happy with Hampton
Stayed 1 night in May 2025

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to many restaurants and shops, right off the highway, not far from downtown.
Stayed 1 night in May 2025

8/10 Good

Tyler

Travelled with family
Place was ok. Room was a little small for the price and oddly organized. Shower wasn’t great either. Staff were nice and we did enjoy our stay.
Stayed 2 nights in May 2025

10/10 Excellent

maggie

Stayed 1 night in May 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New building and rooms. Comfortable beds. Good breakfast. Gym facilities in good condition. Friendly staff. Responsive to guest requests.
Stayed 5 nights in May 2025

8/10 Good

Jody

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Jody

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was welcoming upon arrival, room was clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

lovely j

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Breakfast was good. Kids enjoyed the pool. Big workout area and laundry for guests. Staff were very nice and helpful. We enjoyed our stay and woulf definitely stay again.
Stayed 2 nights in May 2025

8/10 Good

Anthony

Travelled with family
Stayed 2 nights in May 2025

2/10 Terrible

Donna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in took forever (no attendant was even at the front desk for 15-20 minutes and then when checking was asked if we could wait 5-7 minutes as there were no clean rooms- we checked in at 5:00 pm!!) Room was very clean and beds were comfortable though
Stayed 1 night in May 2025

10/10 Excellent

Kenall

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great!
Stayed 1 night in May 2025

6/10 Okay

Jeff

Disliked: Cleanliness
Stayed 1 night in May 2025