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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, University of Ottawa
    ‪10 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window offering a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(195 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(48 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(291 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a flat-screen TV, and a walk-in closet.

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(71 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space.
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Downtown Ottawa East by IHG gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Byward Market Square and University of Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1416 out of 2671 reviews
Rating 8 - Good. 774 out of 2671 reviews
Rating 6 - Okay. 283 out of 2671 reviews
Rating 4 - Poor. 87 out of 2671 reviews
Rating 2 - Terrible. 111 out of 2671 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds and bedding, good hot breakfast and great location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, easy walking distance to byward market areas and sites.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Maria Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fast wifi, breakfast was good, staff was helful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Verify nice hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with nice pool, excellent breskfast and close to downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and recently renovated, front desk staff were very friendly and efficient, the complimentary breakfast was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean, and decent breakfast.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YES LOTS OF SHOPS AND MUSEUMS CLOSE BY
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness
Clean room great breakfast
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Clean room healthy and hearty breakfast warm staffs family friendly amenities overall a home away from home
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Faith

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ali Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenientt location!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place the hotel staff are very friendly and helpful the amenities are great very clean the breakfast provided is great and good taste
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

WAN GANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay wish they had sauna and gym change rooms
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Vaishally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to local sights
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was superb very clean having a microwave is the best amenity staff is amazing and the breakfest awesome experience, especially for the price
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and there was a good variety of choices. The staff was friendly. The room was clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Just aquick overnight before our flight home.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elona

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the breakfast good! Every day room service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

geyrian

Liked: Cleanliness
they have a free print of your documents and staff are so kind very friendly very clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. The staff very friendly. The breakfast was good they had alot of choices.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

magued

Liked: Cleanliness, property conditions & facilities
Excellent stay , clean near all restaurants
Stayed 1 night in Dec 2025