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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Exterior
Indoor pool
1 bedroom, desk, blackout curtains, soundproofing
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪8 min walk‬
  • Parliament Hill
    ‪16 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel with free breakfast, a quick walk to Byward Market Square
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space.
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Downtown Ottawa East by IHG gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Byward Market Square and University of Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1159 out of 2223 reviews
Rating 8 - Good. 649 out of 2223 reviews
Rating 6 - Okay. 236 out of 2223 reviews
Rating 4 - Poor. 90 out of 2223 reviews
Rating 2 - Terrible. 89 out of 2223 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Third Shot

Liked: Cleanliness
V
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Giuseppina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Didn't like the fact that we couldn't have any water to drink by the pool..not even in plastic bottles...not great when you have kids.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2025

10/10 Excellent

Mario, montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel. Great service, room cleaned daily, very friendly staff, close to many restaurants, 10- min drive to most touristic attractions.

6/10 Okay

Grace

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Heater sound tarrible at night. And I couldn't sleep properly at all.
Stayed 2 nights in Mar 2025

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PRICE / QUALITY : Worth it

It was really good. Room are not as renovated or new as they appeared in their website pictures. Curtain was old and the light entered from the sides of the window. The room and bathroom were spotless clean. Towels and sheets were spotless clean as well. Near everything (mall, restaurants, stores, market) Price / quality : worth it ... we'll consider coming back in the future. Breakfast was good and a wide choice
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy, Valles Mines

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel in a very nice area. Make my first time on Ottawa fan.
Stayed 1 night in Mar 2025

6/10 Okay

Kamalpreet Kaur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Denied for room service
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Large rooms, free parking & breakfast. Excellent value.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 3 nights in Feb 2025

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel overall, my daughter and I liked the indoor pool and the free breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Parking indoors was a bonus complimentary breakfast was very good!!
Stayed 1 night in Mar 2025

10/10 Excellent

laetitia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Magnolia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Oday

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maria**wyah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 1 night in Mar 2025

8/10 Good

EDISON JR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ACCESSIBLE IN TOWN.
Stayed 1 night in Feb 2025

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and professional at check in, wasn’t necessarily expecting $18 parking but plus side is under ground secure.
Stayed 1 night in Feb 2025

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
No service at all
Stayed 1 night in Feb 2025

10/10 Excellent

Tristan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have access to more parking when the parking lot is full
Stayed 1 night in Feb 2025

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vitaliy

Stayed 1 night in Feb 2025