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Montcler Hotel & Conference Center, Trademark by Wyndham

3.0 star property

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Photo gallery for Montcler Hotel & Conference Center, Trademark by Wyndham

Lobby
Sports bar
Aerial view
Courtyard
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
3300 Drew Ave, Sandwich, IL, 60548
  • Place, Farnsworth House
    ‪4 min drive‬
  • Place, Northwestern Medicine Valley West Hospital
    ‪6 min drive‬
  • Place, Raging Waves Waterpark
    ‪15 min drive‬
  • Airport, Chicago, IL (DPA-Dupage)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Corner

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking

Honeymoon Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, memory-foam beds

Honeymoon Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, memory-foam beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Montcler Hotel & Conference Center, Trademark by Wyndham

Riverside hotel connected to the convention centre in Sandwich with free breakfast
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Montcler Hotel & Conference Center, Trademark by Wyndham offers 100 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Montcler Hotel & Conference Center, Trademark by Wyndham, you'll be connected to the convention centre and close to Northwestern Medicine Valley West Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Top Shelf Grille and Bar
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, volleyball and hiking/biking trails
  • 6 minutes by car from Northwestern Medicine Valley West Hospital and 7 minutes from Farnsworth House
Montcler Hotel & Conference Center, Trademark by Wyndham offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 53604 square feet (4980 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Montcler Hotel & Conference Center, Trademark by Wyndham. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Sandwich hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9 AM.
Top Shelf Grille and Bar – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Top Shelf Grille and Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Ecotours
  • Hiking/biking trails
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (53,604 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Timber Creek Convention Center
Best Western Plus Timber Creek Convention Center Hotel
Best Western Plus Timber Creek Convention Center Hotel Sandwich
Best Western Plus Timber Creek Convention Center Sandwich
Timber Creek Inn Sandwich
Timber Creek Inn
Timber Creek Sandwich
The Montcler Hotel Trademark Collection by Wyndham
Montcler Hotel Conference Center Trademark by Wyndham
Montcler Hotel & Conference Center, Trademark by Wyndham Hotel

Montcler Hotel & Conference Center, Trademark by Wyndham Reviews

Reviews

6.8
Rating 10 - Excellent. 100 out of 329 reviews
Rating 8 - Good. 64 out of 329 reviews
Rating 6 - Okay. 64 out of 329 reviews
Rating 4 - Poor. 56 out of 329 reviews
Rating 2 - Terrible. 45 out of 329 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Theresa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very misleading for the price. I paid $325 for two nights and couldn’t check in until 4pm. We arrived at 3pm, were told our room was ready, but they wanted to charge $20 for the extra hour. We had a room with two queen beds, yet there were only two bath towels provided. The coffee was stale and lukewarm, and the “continental breakfast” was just cheap items—oatmeal, cereal, and muffins. The room looked like it had only been given a quick coat of paint. The large convention center felt deserted, and the bar/restaurant shown on the website wasn’t open at all. There is no actual bar or restaurant on site. The “fitness center” is just a narrow room with three machines. The place itself has a lot of potential, but until it actually offers the amenities shown online, they should charge less. Right now, you’re basically paying for a place to sleep and a cheap breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

James, Port Orchard

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place to stay
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Abysmal. My wife had to travel to this area because her mother died. In the chaos, I accidentally reserved the room for her for the wrong dates. She discovered this after driving for 9 hours. I tried to get Expedia to change the reservation to the correct date but their AI tool is awful and it set up a ticket for a refund. Long story short, Expedia repeatedly insisted that they needed approval from Montcler to cancel and refund my room and claimed they made repeated contacts to Montcler for that approval and could not get a response. When I contacted Montcler several times to ask them to make this approval to Expedia, they provided no assistance at all, claiming Expedia had to handle the issue. The end result was that both Expedia and Montcler stonewalled until the errant reservation date passed and I was billed for the accidental booking that I didn't use. On top of that, my wife stayed there on the correct nights, and they assigned her to a room that had not been cleaned or serviced since the previous guest. Do not stay here. If there is a problem with your reservation, you will not get help. They will take your money and give you the finger.
Stayed 2 nights in Aug 2025

2/10 Terrible

CHARMAINE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Most triflin property I ever see

The worst hotel I ever stayed at. It smelled, rooms wasn't clean, no visible ice machine, no real breakfast hot or continental. Infested with ants or termites. Two outta the three rooms was switched rooms altho they was a lil decent they still needed hella work. We only stayed one night out of the 3 we booked and paid for now we're fighting to get our money back for the other nights we didn't stay. Hotel.com and Wyndham should be ashame of their self for even attaching their name, having any type of relationship, or suggestions anyone to stay there. I don't care if their name attachments is a franchise. Y'all should have someone in the field doing random stays to make sure these properties are to yall standards. This place was a disgrace and we want our money back for the other two nights that we didn't stay. We booked 4 rooms stayed in 3 for one night and might I add I only seen us(my Family) the only guess I the entire time. The town seems like such a deserted area we really didn't feel safe looking for another hotel that night so we waited til early morning. I called my son and told him to cancel his room don't even pull up here. We outta here. We found another hotel in Morris Ill. You companies have to do better. We trust that yall are doing yall jobs since yall are referring these properties. It's like yall helping them steal/rob us when yall avouch for property like these. I only went there because your site suggested it and because it was under Wyndham.
Stayed 3 nights in Jul 2025

8/10 Good

Daniel, MONUMENT

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a little bit of updating
Stayed 1 night in Jul 2025

8/10 Good

Daniel, MONUMENT

Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
The facility met our basic needs. Unfortunately the restaurant is now closed, so no food services availale, no morning breakfast, they don't even have ice machines available. The other down side is the facility does not have ducted air conditioning so the lobby and the hallways are warm and uncomfortable.
Stayed 2 nights in Jul 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seems like they be shutting down.

No restaurant place was half shut down. Place was unkempt.
Stayed 2 nights in Jul 2025

4/10 Poor

Austin

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The hotel room was uncomfortably hot, and the beds were not great—you could feel the springs. We also found leftover trash in the room, including empty wine bottles, which was disappointing. On a positive note, the staff was incredibly nice and friendly. Unfortunately, due to the room conditions, I probably wouldn’t stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Isaac

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The hotel was hot from lobby to room. The room AC kept being turned off. It was 86 when we got into the room, there was blood stains on the bed sheets. I also had bugs in the bed. No breakfast, will not be ever going back.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So so

It was good. The hotel seems a bit underused. Although there is a cute lobby bar, it was not open. The hallways were not sir conditioned and our room had no pillows
Stayed 1 night in Jul 2025

4/10 Poor

Bryan

Disliked: Amenities, property conditions & facilities
No cream or sugar for coffee and a box of Walmart stale doughnut holes This property doesn’t care!
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, property conditions & facilities
This was a surprise gem for Sandwich! Beautiful establishment and helpful, friendly staff. Bed was a little firm for my taste, but I slept well in spite of it! It was clean and comfortable. Breakfast was simple but they seemed to be having an issue with the AC. Overall a very nice stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness
It was a good property and very convenient for a quick weekend trip
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Double charged me. They checked someone else room under us. Just not a nice place to stay at all.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Sandwich! We’ve stayed there in the past and will again in the future!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Back for our second time this month. The staff is super nice and the place is always clean even had breakfast this morning. The TVs we got are Roku so makes it super easy to watch stuff. Visit was 6/28/25
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Felipe

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was really excited when they called 4 hours before we arrived to ask if we needed anything and asked what temperature we wanted the room..Also tvs worked great and room was very clean props to housekeepers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Unique ecofriendly hotel with lots of updates and Wyndham green level 5 certification - highest eco-friendly rating from Wyndham. Impressed with hallway motion sensor lights, guest room with climate control and several unique features. Recently renovated hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Large, hotel and conference center. Room was fine, but had issues with a lack of hot water which was fixed. Little things such as square pillows and no coffee packs for the in-room coffee machine kinda made the overall experience so, so. I did however thoroughly love the Edith Farnsworth House
Stayed 3 nights in Jun 2025

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025