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Holiday Inn Express & Suites Ottumwa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottumwa by IHG

Exterior
Free daily buffet breakfast
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
941 North Quincy Avenue, Ottumwa, IA, 52501
  • Place, Quincy Place Mall
    ‪11 min walk‬
  • Place, Greater Ottumwa Park
    ‪12 min walk‬
  • Place, Wayside Park
    ‪16 min walk‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Living Area)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Living Area)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Living Area)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Ottumwa by IHG

This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Ottumwa by IHG offers 93 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Ottumwa by IHG. During your stay, you're just a quick walk from Quincy Place Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • 10 minutes on foot from Quincy Place Mall and a 2-minute drive from Wayside Park
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Ottumwa by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Ottumwa by IHG also features coffee/tea in common area, laundry facilities, and a lift. Self parking is free.

This Ottumwa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 0.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottumwa Hotel
Holiday Inn Express Ottumwa
Express Suites Ottumwa By Ihg
Holiday Inn Express Suites Ottumwa
Holiday Inn Express Suites Ottumwa by IHG
Holiday Inn Express Suites Ottumwa an IHG Hotel
Holiday Inn Express And Suites Ottumwa by IHG Hotel
Holiday Inn Express And Suites Ottumwa by IHG Ottumwa
Holiday Inn Express And Suites Ottumwa by IHG Hotel Ottumwa

Holiday Inn Express & Suites Ottumwa by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 149 out of 256 reviews
Rating 8 - Good. 51 out of 256 reviews
Rating 6 - Okay. 25 out of 256 reviews
Rating 4 - Poor. 15 out of 256 reviews
Rating 2 - Terrible. 16 out of 256 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tahlah

Liked: Cleanliness, staff & service
I would definitely stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious and quiet. The coffee is excellent and the breakfast was surprisingly good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities
Spacious rooms, good breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is MORE THAN A 5!!! From the entry in the door you are welcomed....GM gave a complete floor plan of the building, times of services and a great welcome. Our room and bed was so comfortable you could almost call it home! We were only there one night, but look forward to staying there again when in the area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying here when I'm in Ottumwa.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tina

Liked: Amenities, property conditions & facilities
Clerk at the counter so helpful bad weather was coming was nice to have a place to go room with spotless definitely will be staying there again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we’ve stayed!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The breakfast was very good.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Maranda

Liked: Staff & service, amenities, property conditions & facilities
Very happy with our stay! Everyone was so nice and it was so very clean!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice motel
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Nice room, high priced for what it is. Sat around for 15 minutes waiting to be checked in while the front desk lady was nowhere to be found and there was no bell or any way to get ahold of anyone.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was very welcoming.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Armida

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and great breakfast
Stayed 1 night in Apr 2023
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Everything was great. I plan to stay here again. The only negative was nobody at the from desk when we checked in for a good 10-15 minutes.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food was really good, the beds were comfortable, and the rooms were clean. All staff was very nice.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty quiet, but easily accessible.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a huge buffet with a lot of options. I was inpressed with the room and dining.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable . And friendly staff. Recommend of staying in Ottumwa iowa
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and did great at making the stay enjoyable! Absolutely only thing we didn’t enjoy was a slow elevator.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice.

I travel for my job and this was an especially nice place to stay.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workout room. Good breakfast
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, polite check-in. Room was clean and comfy. Plenty of parking and well-lit.

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