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Best Western Ottumwa Inn & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Ottumwa Inn & Suites

Lobby
Exterior
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers
Reception
Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2813 N Court Street, Ottumwa, IA, 52501
  • Place, Iowa Heartland History Connection
    ‪2 min drive‬
  • Place, Bridge View Center
    ‪5 min drive‬
  • Place, William Penn University
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Mini 2 Queen Bed Flat Screen Television Microwave Refrigerator Working Desk Coffee Maker Non Smoking

  • Sleeps 4
  • Free Wi-Fi

King Room with Sofabed

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

  • Sleeps 2
  • Free Wi-Fi

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

Accessible Standard King Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Ottumwa Inn & Suites

Along with an indoor pool, this smoke-free hotel has a health club and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Change of towels is available on request
Best Western Ottumwa Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottumwa hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Best Western Ottumwa Inn & Suites. During your stay, you'll be within walking distance of Iowa Heartland History Connection. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • 27.1 mi (43.7 km) from Southern Iowa Fair
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Ottumwa Inn & Suites offers its guests an indoor pool and a health club. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served daily. Best Western Ottumwa Inn & Suites also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3-star Ottumwa hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Best Western Ottumwa Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 186 out of 677 reviews
Rating 8 - Good. 191 out of 677 reviews
Rating 6 - Okay. 115 out of 677 reviews
Rating 4 - Poor. 85 out of 677 reviews
Rating 2 - Terrible. 100 out of 677 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

John

Food was terrible and room was dirty.
Stayed 1 night in Jan 2026

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean just had a weird smell.
Stayed 1 night in Jan 2026

8/10 Good

Daniel, Waterloo

Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, everyone was very curtious. We enjoyed our stay.
Stayed 4 nights in Dec 2025

6/10 Okay

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was very friendly and attentive. I would suggest that the hotel take off the plastic covering on the mattress of the sofa sleeper because it made loud noises every time you moved. None of us slept much because of it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Helpful staff, quiet clean room. Yummy waffles. And good coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Paige

The entire experience was a good one. Thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hickson

Stayed 4 nights in Dec 2025

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service
Just a trip to visit family.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service
Room was clean. Staff was friendly and welcoming.
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Stayed 2 nights in Nov 2025

6/10 Okay

Cassie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was not very clean. Yucky stuff on the floor and wall next to bed. Bedding had holes and was stained. Room smelled like cigarette smoke. Person who checked us in was nice. The breakfast was nice!
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Travelled with family
Liked: Staff & service, amenities
There was what looked like mold on the wall by the tub. The plug beside the bed did not work.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

The internet wasn’t the greatest. I couldn’t look certain things up until I got outside of hotel. For breakfast the sausage and gravy was on but the eggs were not good. There needs to be homemade not store bought frozen . Everything else was good
Stayed 1 night in Nov 2025

6/10 Okay

Colton

Stayed 1 night in Oct 2025

6/10 Okay

Edidth

Travelled with family
Liked: Amenities
Room was okay, had a strong odor upon entering and looks like the room had not been vacuumed
Stayed 1 night in Oct 2025

2/10 Terrible

Dora

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived the Lady at the front desk was really nice. She did complain to us about the Hotel and how horrible the pay was and how limited they are with staff. They only have one lady that does the cleaning and pretty much 3 other workers running this place. Breakfast was extremely limited. Pretty much you had your choice of cereal, orange juice, bagels and coffee. Once we went to the room, there was a weird smell in the hallway and in the room. Cleanliness is definitely not a thing for them. There was hair in the bathroom, socks hanging in the closet, urine in the toilet, bathtub looked like it had not been scrubbed ever it was just horrible. We had to go buy flip flops just to shower. Parking was okay.
Tub
Hair and dirt in the bathroom floor
Light Out
The sink
Stayed 2 nights in Oct 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good stay in a safe clean hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Amenities
It was a very nice place. For the price we got much more than we were expecting.
Stayed 1 night in Oct 2025

6/10 Okay

Aaryanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating! Room was clean. No complaints from me!
Stayed 1 night in Sep 2025

8/10 Good

Uriel

Stayed 2 nights in Aug 2025

10/10 Excellent

Chawn

Stayed 3 nights in Sep 2025

2/10 Terrible

Cherry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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