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SureStay Plus Hotel by Best Western Kincardine

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Kincardine

In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
791 Durham Street, Kincardine, ON, N2Z1M4
  • Kincardine Lighthouse
    ‪3 min drive‬
  • Station Beach
    ‪4 min drive‬
  • Kincardine Golf Club
    ‪4 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking, Kitchen

Standard Room, 1 Single Bed, Non Smoking, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking, Kitchen

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Kitchen

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Kincardine

Hotel with free breakfast, near Lake Huron
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe.
SureStay Plus Hotel by Best Western Kincardine offers 59 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Kincardine. During your stay, you'll be within walking distance of Lake Huron. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Lake Huron and a few minutes from Bruce Bowling Lanes
Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Kincardine. Free self parking is available.

This Kincardine hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Governor's Inn
Best Western Kincardine
Best Western Plus Governor`s Hotel Kincardine
Best Western Plus Governor's Inn Kincardine
Best Western Plus Governor's Kincardine
Kincardine Best Western
BEST WESTERN PLUS Governor's Inn Kincardine Ontario
SureStay Plus Hotel Best Western Kincardine
SureStay Plus Best Western Kincardine
Best Western Kincardine
Kincardine Best Western
Best Western Plus Governor`s Hotel Kincardine
SureStay Plus Hotel by Best Western Kincardine Hotel
Surestay Plus Hotel By Best Western Kincardine Ontario
SureStay Plus Hotel by Best Western Kincardine Kincardine
SureStay Plus Hotel by Best Western Kincardine Hotel Kincardine

SureStay Plus Hotel by Best Western Kincardine Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 1006 reviews
Rating 8 - Good. 354 out of 1006 reviews
Rating 6 - Okay. 173 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Completed discusted!

We have stayed at this hotel and was always satisfied, however this time we where discussed with the cleaniness of the otherwise nice room. Finger marks and smears all over the mirror's. The toilet needed to be cleaned before using, there had to be an inch of dust on each headboard. Baseboards had not been cleaned in god knows how long. Common services where covered in marks, l would hate to still be in the middle of Covid. Muffins for breakfast were buried beyond eating and no cream to put in our coffee. When we compained to the owner he had housekeeping come do the room again, but he never checked it or he would have seen they did a very poor job. Only leaves me to conclude he didn't care as he seemed disinterested when we told him at the desk. The one bright spot is the woman who checked us in and out was lovely, none of this was her fault. However as we told here in a business were customer service is vital to its survival, we will never book there again.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in May 2025

10/10 Excellent

Mary ann

Stayed 1 night in May 2025

8/10 Good

Riann

Liked: Cleanliness, staff & service, property conditions & facilities
Syed , the gentle man at the front desk was a gracious host.
Stayed 1 night in May 2025

10/10 Excellent

JasDeep

Liked: Cleanliness, amenities, property conditions & facilities
Was a good experience
Stayed 1 night in May 2025

10/10 Excellent

Carolin

Travelled with family
Great place to stay! Staff was helpful. The hot breakfast provided needed work.(bacon had a funny taste, pancakes came out of the machine a grey color so something must have been wrong with the batter). Love the area
Stayed 1 night in May 2025

10/10 Excellent

BENOIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I was sadly disappointed. For some reason, the batteries in the hallway smoke detectors kept running out. One of the nights one of the detectors beeped every 30 seconds all night. Seconly, on my second day there, they completely blocked off the front entrance. We couldn't get into the normal parking. It would have been simple to leave a little note in our rooms telling us of the reno and pointing us to the new parking and the right entry. I ended up at 5 doors, with my hands full of heavy packages before landing on the right one. It's just poor customer service. However, I do have to say that Gail and the staff were very nice.
Stayed 4 nights in May 2025

4/10 Poor

Emil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
Very comfy beds and easy check in
Stayed 1 night in May 2025

8/10 Good

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Shellbie

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Elzita

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room and staff at the front desk were great, we got a kitchenette and a king size bed which was spacious and comfortable, however the bathroom could definitely use some extra cleaning. The walls were dirty, towels had some hair on them witch is hard to control, there was a centipede in our bathroom, we did leave a wet towel on the floor and understand it’s harder to control bugs in the spring/summer but they might want to deal with that before it becomes an issue, the breakfast was not good, the pancakes didn’t come out looking good enough to even try, the sausage was white and the bacon was barely cooked, eggs had that kinda staleness to them, ended up having cereal and a yogurt cup. The hotel definitely needs some renovation on the outside entrance area if you take a look at the roof but that really doesn’t affect the stay. Depending on farther reviews would decide if I stayed again.
Stayed 1 night in May 2025

10/10 Excellent

Ryan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for a very solid price. The man at the reception was very helpful and friendly! Rooms are clean, and parking is easy. The hotel is aging, but seems to be well taken care of! Would certainly return in the future if I'm nearby and in need of a place to stay!
Stayed 1 night in May 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in May 2025

8/10 Good

Ciera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2025

6/10 Okay

Dujuon

Liked: Staff & service
.
Stayed 1 night in Apr 2025

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Mohinder

Liked: Cleanliness
Disliked: Property conditions & facilities
Soap dispenser was empty. There was no one to clean up my room. There was no Bluetooth on the TV despite promise by (?) made in front of Gail. The ice machine was broken and incredibly loud. Breakfasts: coffee uniformly was dregs at best. Watery and horrible to drink. The good coffee machine was broken. And serving hot powdered scrambled eggs…seriously? The pancakes were half raw. The oat bran dry cereal was good. The milk was good. The fruit was good. The heater/AC unit in my room was slipping off the wall. The beds were comfortable and clean. So was the bathroom. The walls were soundproof. The towels were excellent. The staff were sweet. And trying hard. Eg Gail and two Muslim men. Thx.
Stayed 4 nights in Apr 2025