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Hotel J&E by Serranillo

3.0 star property

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Photo gallery for Hotel J&E by Serranillo

Staircase
Front of property – evening/night
In-room safe, desk, blackout curtains, iron/ironing board
Interior
Mexican cuisine

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Museo Casa Grande
    ‪7 min walk‬
  • Museo del Paste
    ‪19 min walk‬
  • Monumental Clock of Pachuca
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel J&E by Serranillo

Hotel in Mineral del Monte with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services and 24-hour room service are on-site.
Hotel J&E by Serranillo offers 20 accommodations with a safe and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Hotel J&E by Serranillo, you're just a quick walk from Museo Casa Grande. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at restaruante el seranillo, a family restaurant that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to hot stone massages, facials or reflexology at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral
Hotel J&E by Serranillo offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel J&E by Serranillo. Self parking and valet parking are free.

This 3-star Mineral del Monte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to noon.
Restaruante el seranillo – This family restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • restaruante el seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel J&E by Serranillo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Hotel J&E by Serranillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 91 reviews
Rating 8 - Good. 20 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Mirenal del Monte!

This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien el personal muy amable solo que está medio enredado para estacionar fuera de eso todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

ALIA RUBI

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un restaurante muy bueno y el transporte para llegar al centro de Pachuca está a un paso. Es un pueblito mágico muy agradable para caminar.
Stayed 2 nights in Feb 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
No tuvieron estacionamiento y tuvimos que pagar una pensión en otro lado
Stayed 1 night in Mar 2025

8/10 Good

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo mejoraría el estacionamiento.

El servicio fue excelente, la locación es muy buena y la limpieza también lo fue, sin embargo el estacionamiento es un aspecto a considerar, está a 5 minutos caminando y en algunas ocasiones puede ser un tanto incómodo si necesitas disponer de tu auto. En todos los demás aspectos es un lugar maravilloso para hospedarte.
Stayed 2 nights in Feb 2025

6/10 Okay

abel

Travelled with family
Liked: Cleanliness
La habitación está cómoda, pero no sale agua en la bañera más que un hilo, por ese detalle no volvería.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que cumple con todas mis espectativas. Recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy limpio ,actitud amable del servicio muy atentos.El estacionamiento esta retirado del hotel y como observación deberían tener un valet parking para llevar o traer el vehículo
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda Mariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente excepto que nos tocaron toallas muy viejitas.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio en general, solamente tuvimos dificultad pues la primera habitación no servía la lámpara principal y en la segunda habitación se atoraba la puerta del baño.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Karen Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024