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Distinction Coachman Hotel, Palmerston North

4.5 star property

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Photo gallery for Distinction Coachman Hotel, Palmerston North

Courtyard
Courtyard
Outdoor pool, pool loungers
Interior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
140 Fitzherbert Ave, Palmerston North, 4410
  • Palmerston North Convention Centre
    ‪10 min walk‬
  • The Square
    ‪10 min walk‬
  • Arena Manawatu
    ‪19 min walk‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Family Suite

Superior Family Suite | Private kitchenette | Fridge, coffee/tea maker, electric kettle

Superior Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Living area

Executive Suite

  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Distinction Coachman Hotel, Palmerston North

Luxury hotel with seasonal outdoor pool and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a business centre.
Distinction Coachman Hotel, Palmerston North offers 73 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Distinction Coachman Hotel, Palmerston North. During your stay, you're just a quick walk from The Square. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Within a 15-minute walk of The Square and City Library
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Distinction Coachman Hotel, Palmerston North. Self parking is free.

This 4.5-star Palmerston North hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Distinction Coachman Hotel, Palmerston North has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 30 for adults and from NZD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Coachman Hotel
Coachman Palmerston North
Distinction Coachman Hotel Palmerston North
Hotel Coachman Palmerston North
Distinction Coachman Hotel
Distinction Coachman Palmerston North
Distinction Coachman
Distinction Coachman Hotel Palmerston North
Distinction Coachman Hotel, Palmerston North Hotel
Distinction Coachman Hotel, Palmerston North Palmerston North

Distinction Coachman Hotel, Palmerston North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 237 out of 726 reviews
Rating 8 - Good. 272 out of 726 reviews
Rating 6 - Okay. 121 out of 726 reviews
Rating 4 - Poor. 69 out of 726 reviews
Rating 2 - Terrible. 27 out of 726 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Maia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
handy location and good parking
Stayed 2 nights in Feb 2025

6/10 Okay

Kaye

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very handy to shopping centre and food places, just old and tired
Stayed 1 night in Feb 2025

8/10 Good

kathy

Stayed 1 night in Feb 2025

10/10 Excellent

Karley

Liked: Cleanliness, staff & service
Clean & tidy. Staff were courteous and helpful when I rang to request a foldaway bed as an extra for the room. Check in / Check out was fast and easy. Hotel was a good walkable distance to Esplanade Park, supermarket & Plaza mall. No update on webite/booking sites to indicate spa pool not available & swimming pool water was very milky & cloudy. You would not see a child at the bottom of the pool in that water. The water definitely needs attention, and we would have enjoyed swimming in a clean & clear water pool. Noticed there were no signs indicating the depth of the pool and the area is visible to anyone attending an appointment at the hairdressers which backs onto the pool area. Buffet breakfast was not an option, so we had to order our cooked food ... still paid the buffet price which was disappointing. Otherwise, it was a nice stay.
Stayed 1 night in Jan 2025

4/10 Poor

Letishia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room size was nice, but extremely out dated, bathroom smelt of mould, mould on celling and broken tiles in bathroom. When I arrived I asked to be moved because the room we were fist put in smelt so of mould I couldn’t imagine letting my young children sleep there without getting sick if I had more time to re book elsewhere and Christmas being so close there would have been no way I would have stayed there. Staff did move us thankfully. Personally won’t ever stay there again or would recommend. Actually very displeasing. I came to view the room about 3 months ago and was told by staff the room was being renovated, and couldn’t view. I told the staff members if I knew the state of the rooms there would be no way I would have booked to stay here in the first place. I called a week before my check in and was told we would be placed in a newly renovated room. However we went. Bad communication from your part. Like I said if we didn’t feel the pressure of Christmas and being worried we wouldn’t find a place with two kids I would have insisted on my money back.
Stayed 5 nights in Dec 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay here although the traffic was noisy, this was a Thursday evening before a racing weekend, so i get that its a town thing.
Stayed 1 night in Dec 2024

6/10 Okay

Miles

Travelled with family
The staff and service was great. Dining room food and service exceptional. The rooms and general conditions of the building and surrounds in need of an update and overhaul. Decor very very tired.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Brett

Stayed 1 night in Oct 2024

8/10 Good

Juileen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great place to stay, close enough to walk to town. Clean and comfy although a bit dated and old but they are renovating. Would recommend letting people know when booking that you are renovating so they are aware. Pool and spa were not available for use (unclean). Staff were friendly and helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Liz

Travelled with family
Disliked: Amenities, property conditions & facilities
On entering the reception old musty smell,maybe the carpets. Bathroom dirty around the floor edges,bathroom floor sticky to walk on,shower rose leaked water
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Staff were lovely, friendly & helpful. Bed was ridiculously soft and uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Motel rooms are old,.dirty and unkempt. Cobwebs on walls and ceilings, filth on extractor fans and walls. Furniture is falling apart. There was even what looked like boogers wiped on the walls. Very grim experience and not worth the money paid.
Stayed 1 night in Oct 2024

6/10 Okay

Emma

Liked: Staff & service
Old and tired, needs a major renovation. The bathroom sink was cracked and the water drained extremely slow.
Stayed 1 night in Oct 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very disappointed

The whole point of booking here was so we could use the restaurant being a Monday and everything else would be closed. Because they had an outside group booked for the restaurant we were unable to get a meal. Very poor when the chef dictates who gets fed and who doesn’t
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Oct 2024

8/10 Good

Shane

Stayed 1 night in Sep 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dyana

Lovely and roomy very clean reception very nice and helpful.😊
Stayed 2 nights in Sep 2024

2/10 Terrible

GLEN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

An absolute lie from the wording and photos of the room I book to where I stayed. Supposedly elegant 4.5 star …. The room wouldn’t even be a 3 star. Shameful they can get away with advertising how they do!!
Stayed 1 night in Sep 2024

4/10 Poor

Nicola

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was awful, there was mould in the bathroo. The heater smelt lilenit was going to catch fire, spiders and cobwebs around the room, wall paper peeling. Dirty finger prints all over the doors and walls. Stove top was dirty. I am digusted that this room cost us $240 AUD. We booked this from Australia just looking at the photos it looked ok. I have stayed in way nicer hotels on this trip that i paid less for. Absolutely disgusting
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

Stayed 2 nights in Sep 2024

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very outdated and had a bad sewage smell in the bathroom. This room was nothing like what is advertised on the internet. Staff were great and tried to accommodate us with another room, however this property was fully booked.
Stayed 2 nights in Sep 2024