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Hotel Villa Santa Catarina

3.0 star property

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Exterior
View from room
Billiards
Courtyard
Superior Doble | Desk, free WiFi

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Santa Catarina Palopo Atitlan, Santa Catarina Palopo, Solola, 7010
  • Pintando Santa Catarina Palopó
    ‪2 min walk‬
  • Panajachel Municipal Market
    ‪6 min drive‬
  • Church of Saint Francis
    ‪6 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪82 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Desk, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Doble

Superior Doble | Desk, free WiFi

Superior Doble

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Property grounds

Porta Hotel del Lago

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (1012)
The price is €148
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Porta Hotel del Lago

About this property

Hotel Villa Santa Catarina

Family-friendly hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hotel Villa Santa Catarina offers 38 accommodations, which are accessible via exterior corridors and feature free toiletries. Rooms open to furnished balconies or patios. 20-inch LED televisions come with cable channels.

Bathrooms include baths or showers. This Santa Catarina Palopo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

There are indoor/outdoor hot springs open between 9:00 AM and 8:00 PM. The temperature in the hot springs is set to 123°F.

Our customers tell us that they can't get enough of the helpful staff at Hotel Villa Santa Catarina. During your stay, you're just a quick walk from Lake Atitlán. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes hot springs
  • 0.1 mi (0.2 km) from Pintando Santa Catarina Palopó and 12.7 mi (20.5 km) from Tzantizotz Nature Reserve
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Villa Santa Catarina, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Villa Santa Catarina. A round-trip airport shuttle and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Santa Catarina Palopo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11 AM.
Hotel Villa Santa Catarina has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: GTQ 60 to 125 for adults and GTQ 60 to 125 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor/outdoor hot spring

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 51 ºC
  • Indoor/outdoor hot spring
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 20-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150 per night.
  • Cots (infant beds) are available for GTQ 150 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GTQ 60.00 to 125.00 for adults and GTQ 60.00 to 125.00 for children
  • Crib (infant bed) fee: GTQ 150 per night
  • Rollaway bed fee: GTQ 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Villa Santa Catarina
Hotel Villa Santa Catarina Panajachel
Villa Catarina
Villa ta Catarina Panajachel
Villa Santa Catarina Panajachel
Villa Santa Catarina
Hotel Villa Santa Catarina Hotel
Hotel Villa Santa Catarina Santa Catarina Palopo
Hotel Villa Santa Catarina Hotel Santa Catarina Palopo

Hotel Villa Santa Catarina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 276 reviews
Rating 8 - Good. 67 out of 276 reviews
Rating 6 - Okay. 22 out of 276 reviews
Rating 4 - Poor. 8 out of 276 reviews
Rating 2 - Terrible. 3 out of 276 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CELIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Apr 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista espectacular
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen ambiente , muy linda vista y la comida muy rica, con un sabor personalizado y sazon propio
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to be
Stayed 2 nights in Mar 2025

6/10 Okay

Valarie

The hotel was nice, but I did not like the bugs in my room. My waiter, Osman, was very kind. However, the front desk clerk, Glendy, was rude and unhelpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained presently located and quiet. It is in the proximity of the town center an very close to the lake Atitlan. A great place to relax after touring other places.
Stayed 2 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is nothing i would change
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel villa santa catarina

This place is beautiful and well maintained. Breakfast was included and was good. Not much to do around the property. I recommend searching for tours (not the one the hotel offered/tourist trap, way too overpriced) Cons: Dinner is way too overpriced, small portions and the food was not good unfortunately.
Stayed 2 nights in Mar 2025

6/10 Okay

Melvin

Liked: Cleanliness, staff & service
Disliked: Room comfort
The outdoors is the facility is beautiful but the rooms are super simple , beds are hard and super simple with old bed linens . Old pillows
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was great value for the price. Rooms were comfortable but walls are a bit thin, can hear a bit of noise sometimes. The hot spring pool is a huge bonus, spent a lot of time in there. Restaurant was good ate a couple of dinners there. Good view of the lake too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm pool was the only one we found while in Guatemala
Stayed 2 nights in Feb 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect respite on Lake Atitlan, away from the congestion of the town in its own nook. Incredibly well maintained and very friendly staff. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back to this hotel. It’s beautiful. It’s right in front of the volcano. Very close to the lake where you can get a private code that takes you to different little towns. Stuff was nice food at the restaurant was OK and number one thing for me they have hot water, the room is clean and very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to lake & shopping. 4x4 transportation to San Antonio 1 block away in front of catholic church. Amenities, food and staff great.
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Staff, views, location 10/10.
Stayed 2 nights in Dec 2024

10/10 Excellent

McKee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very clean hotel with very nice front desk woman that spoke great English and helped coordinate a private boat for 6 of us to take to an Airbnb across the lake. We only stayed one night but I’d definitely recommend for a longer period of time. The rooms aren’t huge but they are nice and the grounds are pretty, well kept and you feel safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Michele, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place & decent locstion
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, Las Piedras

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always kind and ready to help
Stayed 1 night in Nov 2024

8/10 Good

Orlando

Stayed 2 nights in Nov 2024