2/10 Terrible
Janelle
Travelled with family
4 Jan 2026
We unexpectedly had to arrive in Paris at 8am, traveling since 5am with two little ones. They denied early check in but allowed the previous guests to stay hours past checkout. Then the room was ready and cleaned and they still wouldn’t allow us in, even though they said they would. They wouldn’t reply or answer and made us sit downstairs for hours because it was below freezing outside and we couldn’t stay out any longer. I do not recommend, especially given the high price we paid for the room. The shower knobs were broken so it was not easy to use or find the hot/cold water. It never did become hot, only luke warm. The cleaning staff in the “lobby” was rude, actually hitting our feet with the vacuum. We had no where else to go while waiting for the room. The fitness center wasn’t usable with their QR code until after the checkin time.
Janelle
Stayed 1 night in Jan 2026








































