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Shap Wells Hotel

3.0 star property

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Photo gallery for Shap Wells Hotel

Bar (on property)
BBQ/picnic Area
Bar (on property)
Bar (on property)
A grand lobby with a wooden reception desk, a staircase, and a chandelier.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Place, Tebay Park
    ‪8 min drive‬
  • Place, Yorkshire Dales National Park
    ‪9 min drive‬
  • Place, Lowther Park
    ‪15 min drive‬

Room options

View all photos for Traditional Double Room, 1 Bedroom, Garden View

A hotel room with a bed, two chairs, a table with a fruit bowl, a TV, and a window with curtains.

Traditional Double Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Double Room, 1 Bedroom, Garden View

A hotel room with a large bed, a sofa, a dining table with chairs, and a small table with a vase of flowers.

Traditional Double Room, 1 Bedroom, Garden View

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Twin Room, 1 Bedroom, Garden View

7.2 out of 10
Good
(9 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Triple Room, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

A hotel room with two beds, each with red and white bedding, a wooden nightstand, a small table, and a red carpeted floor.

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

A hotel room with a bed, two chairs, a nightstand, a lamp, and a window with curtains.

Traditional Twin Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Desk, laptop workspace, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Single Room

A neatly made bed with a patterned bedspread, a red pillow, and a white pillow.

Basic Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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The price is €111
includes taxes & fees
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About this property

Shap Wells Hotel

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Shap Wells Hotel offers 100 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Shap Wells Hotel. During your stay, you'll be close to Orton Community Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include newspapers, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute drive from Orton Community Park and 8 minutes from Yorkshire Dales National Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
Shap Wells Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 591 reviews
Rating 8 - Good. 223 out of 591 reviews
Rating 6 - Okay. 93 out of 591 reviews
Rating 4 - Poor. 25 out of 591 reviews
Rating 2 - Terrible. 15 out of 591 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent building retaining its original decor. Staff were friendly, food good, quiet setting with good access to main roads.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities
It was clean .. hotel was very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service
A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Amazing to find a Hotel like that in the middle of nowhere. While the decor is dated, the staff and food were great. We didn’t see any squirrels- which was a bit disappointing. Great walks around the area.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic cooked and continental breakfast selection
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room on first floor. Friendly staff. Very clean but a bit dated (added to its charm). Adequate breakfast - cereals, fruit, toast, bacon, eggs etc, fruit juice. Very isolated from anything else so ate evening meal in restaurant. Nothing special but filling.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Thomas

Liked: Staff & service, property conditions & facilities
Really basic foods, no table service, no pride, just basic like a work canteen
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quaint hotel.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mahmoona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a remote location which is nice if you want to get away from it all. Good value. The sat navigation took us down a very potholed road but the road on the other side was in better condition so just something to be aware of. Characterful hotel, particularly the foyer. The breakfast was ok, very filling. Service was a bit chaotic with no plates when we arrived so had to wait. Rooms were nice and clean. Staff were welcoming. The games room has seen better days.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Could not have been better, hotel obviously now going place's
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, classic oldy worldy feel to the hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
A really friendly hotel
Stayed 1 night in Sep 2025
Verified

8/10 Good

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities
The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Lovely location. Staff extremely helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in a lovely location
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel so quiet and beautiful surroundings
Stayed 1 night in Apr 2025
Verified

8/10 Good

Andrew

Excellent for the price a little dated but very clean Breakfast buffet style but very good, red squirrels in the grounds are a must see
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Old fashioned, isolated and wonderful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved the stay , dog friendly , beautiful setting, great food !!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault it, definitely on the list fir stop offs on our regular trips up to Scotland and back.
Stayed 1 night in Jun 2025

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