Crown Promenade Perth

3.5 star property

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Photo gallery for Crown Promenade Perth

Pool
View from property
Minibar, in-room safe, desk, iron/ironing board
View from property
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Gym
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View in a map
Great Eastern Highway, Perth, WA, WA6100
  • Place, Crown Perth
    ‪3 min walk‬
  • Place, Optus Stadium
    ‪20 min walk‬
  • Place, Elizabeth Quay
    ‪6 min drive‬
  • Airport, Perth, WA (PER)
    ‪10 min drive‬

Room options

Similar properties

About this property

Crown Promenade Perth

Timezone: Australia/Perth Situated within the famous Crown Perth complex, the centrally located 4.5-star Crown Promenade Perth offers modern, comfortable rooms. Guests can enjoy a variety of entertainment and dining facilities onsite, including 7 restaurants, 8 bars, a night club and a 24-hour casino. Crown Promenade Perth is a 25-minute drive from Perth's International and Domestic Airports. The city centre is a 5-minute drive away by car. The hotel has 291 guest rooms, all of which feature contemporary décor and en suite bathrooms.
During your stay at Crown Promenade Perth, you're just a quick walk from Crown Perth. Features include a full-service spa, a casino and a gym.
  • Treat yourself to massages at the spa
  • Amenities include free newspapers in reception, a business centre and 2 meeting rooms
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Crown Perth and a 3-minute drive from Optus Stadium
Crown Promenade Perth offers its guests a full-service spa and a fitness centre. Business amenities include a business centre and 2 meeting rooms. A casino, a nightclub, and spa services are also featured at Crown Promenade Perth.

This 3.5-star Perth hotel is smoke free.

Room service is available.

Property amenities

Things to do

  • Bicycle rentals
  • Casino
  • Full-service spa
  • Gym
  • Nightclub

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms
  • Business centre

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crown Promenade Perth Hotel Burswood
Crown Promenade Perth Hotel
Crown Promenade Perth Burswood
Burswood Holiday Inn

Crown Promenade Perth Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointing for a 4* hotel. A tiny bottle of water in the room cost $5, the price you pay for your room it should be free. Leaking roof inside the main lobby area as well as the undercover walkways is not acceptable for somewhere like the crown. Breakfast in the lobby we weren't allowed to sit at the tables had to eat in the coffee area. Food was lukewarm and the sourdough bread was fried and greasy. My daughters egg was very underdone. Would not recommend Crown to anyone. Overpriced and underwhelming!!
Stayed 1 night in Aug 2025

10/10 Excellent

Patrice, Perth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist at check in bless her she was amazing. Room was clean and quiet In room dining service was good the food wasn’t great cold and soggy. Free parking & free wifi is also a bonus
Stayed 1 night in Jul 2025

10/10 Excellent

SIMON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see the sights of Perth. Excellent choice of restaurants to suit all budgets. Very clean rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Jose Floravante Bravo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my wife’s birthday and was a surprise treat for her. I had asked via email if there was anyway if they could surprise her and they gave us a bottle of wine with a warm message. We both had a wonderful time and the hotel definitely made it special for us. The staff were all so welcoming and wonderful. The room was beautiful and clean. Thank you 🙏
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 1 night in Jul 2025

6/10 Okay

Duncan

Business traveller
Liked: Amenities
Over priced.
Stayed 3 nights in Jun 2025

2/10 Terrible

Clayton

Stayed 2 nights in Jun 2025

4/10 Poor

Tarsha

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I choose this hotel due to it’s location and thought because it was apart of crown it would be amazing. I was wrong. After informing the staff I was there because my father in law past away the night before I caught the first flight available. I was exhausted.Check in was a nightmare due to the computers going down. Having to wait for over half an hour with my 3 year old grandson wasn’t great. 3rd night in, the tv in the room would constantly turn off. This wasn’t great with a 3 year old watching his shows. I reported it twice before anything was done the following day. Terrible.. I would not choose to stay there again.
Stayed 4 nights in Jun 2025

8/10 Good

Christophe, Stockton

Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Crown Promenade Perth was exceptional from start to finish. The room was modern, spacious, and impeccably clean, with a wonderfully comfortable bed. The staff were warm, professional, and always ready to assist, making us feel truly welcomed. The location is perfect—close to dining, entertainment, and the Swan River. We enjoyed the access to Crown’s facilities, especially the pool and restaurants. Highly recommended for a relaxing, stylish stay in Perth.
Stayed 2 nights in Jun 2025

8/10 Good

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean wrll stocked mini bar close to casino free parking. Room service
Stayed 1 night in May 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

4/10 Poor

Jaco

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Optus stadium
Stayed 2 nights in May 2025

8/10 Good

Catherine A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool could have been warmer. Checkin was excellent as there was enough staff to handle the customers.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place will be back have stayed many times
Stayed 1 night in May 2025

4/10 Poor

Nalita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 1 night in Mar 2025