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Novotel Perth Murray Street

3.5 star property

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Photo gallery for Novotel Perth Murray Street

Outdoor pool
Meeting facility
Meeting facility
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
388 Murray Street, Perth, WA, 6000
  • Place, Hay Street Mall
    ‪4 min walk‬
  • Place, RAC Arena
    ‪7 min walk‬
  • Place, Elizabeth Quay
    ‪8 min walk‬
  • Airport, Perth, WA (PER)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds

8.2 out of 10
Very good
(13 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Perth Murray Street

Hotel with a full-service spa, 5-minute walk to RAC Arena
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Novotel Perth Murray Street offers 431 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Novotel Perth Murray Street. During your stay, you're just a quick walk from RAC Arena. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Miss Mi
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from RAC Arena and 11 minutes on foot from Elizabeth Quay
Novotel Perth Murray Street offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, tour/ticket assistance, and concierge services are also featured at Novotel Perth Murray Street. Parking is available for a fee.

This 3.5-star Perth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
Miss Mi – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (AUD 50 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Miss Mi

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39 per person
  • Valet parking fee: AUD 50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Perth Murray Perth
Novotel Perth Murray Street Hotel
Novotel Perth Murray Street Perth
Novotel Perth Murray Street Hotel Perth
Novotel Perth Murray Street ( Soft Opening December 2019 )

Novotel Perth Murray Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 334 out of 603 reviews
Rating 8 - Good. 169 out of 603 reviews
Rating 6 - Okay. 57 out of 603 reviews
Rating 4 - Poor. 16 out of 603 reviews
Rating 2 - Terrible. 27 out of 603 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

rachel

Travelled with group
Disliked: Property conditions & facilities
The common areas could use more attention — the carpets in the hallways were dirty, and the overall feel was a bit dated. Housekeeping didn’t arrive until 4 pm, which was quite late. On the positive side, the reception and bar were very welcoming, and the breakfast was excellent. However, toilet rolls were never replenished, and I saw several guests having to ask for more at reception. The sauna was lovely, though the pool area could do with a tidy-up. Not a bad place overall — perhaps just suffering from being short-staffed?
Stayed 3 nights in Oct 2025

10/10 Excellent

Dita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Í liked the foyer work centre area where you could get a drink or coffee
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kristhel

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph, East albury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Oct 2025

10/10 Excellent

carli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Roland

Stayed 2 nights in Oct 2025

10/10 Excellent

Noah

Stayed 1 night in Sep 2025

8/10 Good

Risa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid extra for a higher floor, but the view wasn’t worth it. Mostly, you just see the apartment building across the street, and you can even see into people’s daily lives. Kind of felt like we didn’t get our money’s worth. The room itself was fine — the bed was comfortable, and it was nice and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Hayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Peta-Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a beautiful room and good premium bedding which makes for an excellent stay. Clean and fresh, friendly helpful staff. Close to shops and amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Catharine

Stayed 5 nights in Sep 2025

6/10 Okay

Nicola

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff are very friendly and helpful. The room is really dirty, stained carpets, the bin placed over and infront of a horrible looking stain. Hand print on the wall, bathroom door also has stains and not been cleaned. The cleaner rinsed the cups and glasses in the sink and put them back on the shelf - in front of me, poor hygiene. Even after the cleaner came these things remained, dust on shelves, unsanded filler on the corner of the walls. On the surface looks like a nice hotel but when you look not so great.
Under the bed when we arrived
Stayed 2 nights in Aug 2025

10/10 Excellent

Dustin

Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to explore Perth. Comfortable beds, good breakfast. We enjoyed our stay
Stayed 1 night in Jul 2025

6/10 Okay

Lee Phing

Disliked: Property conditions & facilities
The water flow of outlet in the wash room of Room#305 was bad. Shower half way have to stop to wait for the water to subside else the toilet can be flooded. I took quick showers in first 3 days and I started to notice it from 4th day onwards. The mattress was too soft for me.
Stayed 4 nights in Aug 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in the city

Staff were very pleasant and helpful. Hotel clean and has everything you need. Pool heated which was lovely. Breakfast ok but coffee was good.
Stayed 1 night in Aug 2025

8/10 Good

Adrian

Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable elegant entry close to amenities
Stayed 1 night in Aug 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

A really average hotel compared to others nearby. It was not very clean, the beds were on rollers with no locks, the heating wasn’t working and they said they would send someone up and didn’t.
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellant service
Stayed 2 nights in Aug 2025