Bomtempo II Chalés by Castelo Itaipava

3.5 star property

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Photo gallery for Bomtempo II Chalés by Castelo Itaipava

Spa
Indoor wedding
Property grounds
Garden
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Pool
  • Gym
  • Room service

Explore the area

Map
Estrada do Contorno, BR040 - KM 69,5, Petrópolis, Rio de Janeiro, 25725655
  • Crystal Palace
    ‪13 min drive‬
  • Imperial Museum
    ‪14 min drive‬
  • Quintandinha Palace
    ‪17 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪57 min drive‬

Room options

Superior Suite

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suíte superior Luxo

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Premium Chalet

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Chalet

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Suíte família com Hidro

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

Chalé Imperial com Hidro

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

About this property

Bomtempo II Chalés by Castelo Itaipava

Family-friendly hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Bomtempo II Chalés by Castelo Itaipava offers 48 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include a shower, bathrobes and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they enjoy the helpful staff at Bomtempo II Chalés by Castelo Itaipava. During your stay, you're just a quick walk from Vale do Paraíba. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a playground
  • Steps from Vale do Paraíba and 15 minutes by car from Crystal Palace
  • Pets welcome for a fee
Bomtempo II Chalés by Castelo Itaipava offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, a steam room, and spa services are also featured at the family-friendly Bomtempo II Chalés by Castelo Itaipava. Self parking is free.

This 3.5-star Petrópolis hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10:30 AM.
Bomtempo II Chalés by Castelo Itaipava has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: BRL 99 per pet, per night
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 99 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Caminho Real Hotel Petropolis
Caminho Real Hotel
Caminho Real Petropolis
Caminho Real Resort Petropolis
Caminho Real

Bomtempo II Chalés by Castelo Itaipava Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 167 out of 299 reviews
Rating 8 - Good. 92 out of 299 reviews
Rating 6 - Okay. 20 out of 299 reviews
Rating 4 - Poor. 14 out of 299 reviews
Rating 2 - Terrible. 6 out of 299 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wagner

Disliked: Cleanliness

Péssimo

Quarto em condições precárias! Limpeza superficial demais, que até eu faço melhor. Cortina toda mofada, faz anos que não são tiradas para lavar, atrás da cama a parede está toda mofada. Tive problema no vazamento do box do banheiro, tínhamos que usar mais de 5 toalha no chão, uma nojeira, e ninguém resolveu nada, e muito menos trocou a gente de quarto.
Stayed 4 nights in Mar 2025

8/10 Good

Geni

Liked: Cleanliness, staff & service
Lugar bonito nas precisa de melhorias
Stayed 1 night in Feb 2025

2/10 Terrible

Dayane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dia de horror.

Péssima, começando pelo checkin que atrasou quase 1h .. eu nunca vi isso na minha vida, e trataram como se fosse algo natural.. chegando no quarto, tive que pedir para trocar a roupa de cama pq bem na frente tinha uma mancha que parecia ser de fezes. O abajur do quarto manchado de sujo, a pia do banheiro estava uma nojeira, até cabelo nela tinha, o box do banheiro não dá vazão a água, fazendo uma grande piscina quando vc toma banho, sem contar que a água vaza todo para o lado do vaso, muita água mesmo que vaza, o ar condicionado pinga dentro do quarto. Ah pra vc q só dorme vendo tv, tenho uma péssima notícia.. não tem controle da tv, apenas da SKY, para ligar e desligar a tv vc precisa levantar e fazer direto na tv. Foi apenas uma diária de horror, não voltaria e fico até com receio em ir em outros hotéis que são administrados pelo "castelo itaipava". Um show de horror.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea Regina da Silva

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Excelente custo benefício!"

Excelente "custo-benefício" local muito agradável tanto para quem quer descansar como para quem quer se divertir. Chalés confortáveis em meio à natureza, excelente café da manhã, funcionários muito solícitos tanto na recepção quanto no restaurante sem esquecer do pessoal da limpeza. Todos simpáticos! Já ê a segunda vez que passamos um período nesse local. Com certeza voltaremos novamente!
Stayed 3 nights in Feb 2025

6/10 Okay

Michele

Liked: Cleanliness, staff & service, room comfort
Boa localização para quem quer ficar mais afastado e com mais tranquilidade. Muito verde e uma excelente estrutura, mas o quarto deixou a desejar. Banheiro sem locar para pendurar toalhas, boxe sem locar para colocar shampoo, choveiro com a pressão tão forte que mal conseguíamos ficar muito tempo. Não tinha controle do ar e nem da tv. Conseguimos um controle para o ar, mas se fôssemos ligar a tv tínhamos que ligar na própria.
Stayed 3 nights in Mar 2025

10/10 Excellent

Danielle

Stayed 1 night in Feb 2025

10/10 Excellent

Estefânia

Stayed 1 night in Feb 2025

8/10 Good

Rony

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ISRAEL ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar de paz!!!

A pousada é estacular,no meio da mata atlântica,ótimo atendimento,ótimos chalés,o atendimento da pousada é ótimo, piscinas espetacular,toda infraestrutura muito bom.
Stayed 1 night in Feb 2025

10/10 Excellent

Cloves

Stayed 1 night in Oct 2024

8/10 Good

Marcio Alexandre, Niterói

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível e aconchegante! Perfeito para a família.. foi tudo maravilhoso! Irei voltar com certeza!
Stayed 1 night in Jan 2025

8/10 Good

Carla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Ainda é bom mas, já foi melhor

É um hotel que frequento desde antes de entrar pra rede Bom Tempo. Já foi excelente. A estrutura continua muito boa mas é nítida a falta de manutenção. O café da manhã está simples demais
Stayed 2 nights in Jan 2025

8/10 Good

Andréa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local incrivel. Chales localizados no meio da natureza. Equipe gentil e prestativa. Local muito bem cuidado. Para quem esta procurando relaxar, esse lugar é ideal.
Stayed 6 nights in Jan 2025

10/10 Excellent

DEBORA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

LUCIDALVA

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Estadia relaxante

Hotel com uma área verde incrível, uma cachoeira maravilhosa e piscinas ótimas. Quarto amplo e muito limpo. Café simples, mas muito saboroso. Funcionários muito atenciosos. Algumas áreas comuns precisam de cuidados.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Hotel excelente mas em decadência

A piscina térmica estava um pouco fria, o hotel no geral aparenta estar passando por dificuldades, já estive outras 3x e senti a diferença. Meu quarto alagou, um ralo do banheiro obstruido foi a causa. O funcionario conseguiu resolver e limpou o quarto, mas ficamos em funçao disso por volta de 1h, no check out não houve nenhum pedido de desculpas por parte do Hotel. A recreaçao nao tem todos os dias, e a área baby tb piorou. O parquinho coitado, nao ve uma tinta há anos. A quadra de tênis tb está precisando de restauraçao. E a parte de Tirolesa e arvorismo, estao desativadas. Uma pena ver o hotel cair tanto..precisando de uma boa administracao antes que feche. Fora de promocao, nao retorno, pq do jeito q está, nao está valendo a pena.
Stayed 3 nights in Jan 2025

10/10 Excellent

nadia reis lopes da

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Telma

Disliked: Staff & service, property conditions & facilities, room comfort

Não fiquem no quarto 45!!!

Nunca fiquem no quarto família número 45, é horrível, o ar condicionado não dá conta do quarto todo que é grande, pela manhã vc acorda com uma grande poça d'água produzida pelo ar , com sorte não levamos um baita tombo. a cama não é Queen , mas sim de casal e faz muito barulho , assim como as 2 camas de solteiro antigas. O banheiro é muito antigo tbm e precisa de reforma urgente, vc toma banho e molha boa parte do banheiro , pois só tem uma pequena divisória de vidro. A tv é pequena e antiga. Ah, esse quarto fica bem distante da piscina e do restaurante , preciso usar carro. Re
Stayed 1 night in Jan 2025

10/10 Excellent

Adriana

Stayed 3 nights in Dec 2024

8/10 Good

Maria C

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Local lindo

Gostei de tudo, local é lindo, confortável, atendimento rápido, café da manhã excelente. Só dou como sugestão reformar o banheiro, deixar mais clean, ter percepção de limpo, pois a estrutura é antiga e tudo muito escuro, não dá pra saber se foi limpo. No quarto que fiquei a água retornava dentro do box.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pierri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Muito bom!!
Stayed 2 nights in Dec 2024