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Mara Palace

3.0 star property

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Photo gallery for Mara Palace

2 outdoor pools
Superior Suite | Living room | 32-inch TV with cable channels
Minibar, free WiFi, bed sheets
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Breakfast included

Explore the area

Map
Rua Chanceler Dr. Raul Fernandes, 121, Centro, Vassouras, Rio de Janeiro, 27700-000
  • House Museum of Hera
    ‪8 min walk‬
  • Museu Casa da Hera
    ‪13 min walk‬
  • Cachoeira Grande Farm
    ‪4 min drive‬

Room options

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Large Single Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Royal Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

Similar properties

Outdoor pool

Hotel Sacra Família

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, (3)
The price is €42
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Hotel Sacra Família

About this property

Mara Palace

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a bar/lounge and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning and laundry facilities.
Mara Palace offers 52 air-conditioned accommodations with minibars and free toiletries. Premium cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mara Palace, you're just a quick walk from Vale do Paraíba. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a playground
  • Steps from Vale do Paraíba and 7 minutes on foot from House Museum of Hera
Mara Palace offers its guests 2 outdoor swimming pools and a children's pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The family-friendly Mara Palace also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3-star Vassouras hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from June 18 2025 to June 22 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Daily housekeeping
  • Laundry facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 200.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mara Palace Hotel Vassouras
Mara Palace Vassouras
OYO Mara Palace
Mara Palace Hotel
Mara Palace Vassouras
Mara Palace Hotel Vassouras

Mara Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 76 reviews
Rating 8 - Good. 30 out of 76 reviews
Rating 6 - Okay. 13 out of 76 reviews
Rating 4 - Poor. 7 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Maria Clara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Minha estadia foi muito boa, é bom estar em um hotel com um clima de interior. Fui muito bem recebida pela funcionária Muriel. O lado negatiovo é que parece que os funcionários, parecem estar em clima de grande incerteza, não sei se seria pela gerencia do hotel, juntamente com a pandemia. Este clima ficou evidente no dia em que um estranho invadiu o hotel e uma das funcionárias foi atacada verbalmente, ela se descontrolou e disse que iria embora. Isso é um pouco estranho, pois quando o local de trabalho é bom, um funcionário não deseja abandonar o local quando se depara com uma dificuldade. Além disso as medidas de segurança quanto a pandemia estão muito flexíveis. Estive no hotel Malibu, e lá toda vez que entregavam as chaves eles passavam alcool líquido, a refeição era servida por eles mesmos, e para evitar contaminação dos funcionários, a limpeza era feita somente quando o hospede fazeia o check out, o que acho seguro para a equipe, que é o coração da empresa. Enfim o hotel é muito lindo, porém me parece mal gerenciado. Como torço para a cidade de vassouras, ficaria feliz em saber que futuramente eventos estão acontecendo no hotel, para atrair mais turistas.
Stayed 3 nights in Sep 2020

4/10 Poor

Maria

Travelled with group
Disliked: Staff & service, property conditions & facilities

MAL ADMINISTRADO.

No período do Carnaval o Hotel só tinha um atendente na recepção, que não tinha autonomia para resolver as solicitações dos Hospedes.O gerente só apareceu no Hotel na 4af de cinzas, o que prejudicou a minha estadia pois não consegui obter um retorno dele da minha solicitação. Poucos funcionários para atender a demanda. No café da manhã vários itens acabaram como o queijo minas e pão integral e não foram repostos quando solicitado, disseram que tinham acabado.(?) Que administração é essa? Na 4af quando encontrei o gerente e fui fazer as minhas reclamações, ele não foi receptivo e foi irônico, não me parece preparado para a função que desepenha.
Stayed 3 nights in Mar 2025

4/10 Poor

Vasco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Instalações precárias.

Foi uma decepção já que o Hotel Mara Palace sempre tem sido considerado como um dos melhores hoteis de Vassouras. As instalações estão desgastadas e precisam de restauração. Tem falta de gerenciamento de hotelaria. O quarto que estivemos era até razoavelmente bom mas o ar-condicionado estava avariado. Tivemos de mudar para um outro quarto menor. Apesar de ter ar-condicionado disponível, a tampa de saída de ar do teto do banheiro estava completamente quebrada e podia ver ate as telhas coloniais do telhado. As paredes do quarto infiltrados com falga de manutenção.
Stayed 2 nights in Mar 2025

2/10 Terrible

EVANEIDE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel sem infraestrutura!

O hotel nao tinha conforto, a única coisa boa por lá é o atendimento dos funcionários que dentro da medida do passível nos atendeu bem. O ar condicionado do quarto nao funciona direito, desarma p tempo todo, a TV fica chuviscando, sem condicoes de ver a programação. Ficamos no quarto 401 a internet nao funciona bem e as luzes do corredor do 4° andar nao estavam funcionando. Sem falar que chegamos no hotel tivemos que esperar no quarto as camareiras juntarem 2 camas de solteiro pq nao haviam visto que o quarto seria para casal, falar do café da manhã, nao tinha variedades, o bolo duro e seco. O Hotel tinham 2 gatos curculando o que me dava pavor, eu morro de medo de gato e tbm sou alérgica. O que nos salvou foi a questao do hotel ser bem no centro, facilitando os passeios. A cidade é uma delícia.
Stayed 3 nights in Mar 2025

2/10 Terrible

Rilzamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta manutenção básica, piscina sem condições de uso, pedi travesseiro extra não me responderam, café da manhã ruim, todas as instalações sem manutenção, velho e sujo.
Stayed 1 night in Feb 2025

8/10 Good

Flavio

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ana B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karla Valéria

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei!! Tudo maravilhoso!!
Stayed 2 nights in Mar 2023

6/10 Okay

Vera

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Erilene de Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Boa estadia, confortável e limpo.
Stayed 1 night in Jun 2021

6/10 Okay

Erilene de Fatima

Liked: Staff & service

Razoável

Razoável, havia serviço de manutenção no hotel com muito barulho.
Stayed 1 night in Jun 2021

6/10 Okay

Felipe

Liked: Cleanliness

Esperava que fosse melhor

Local estava em obra e não fomos informados, o que wi-fi é péssimo e a piscina estava suja.
Stayed 2 nights in Mar 2021

2/10 Terrible

Osiel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel abandonado... piscina suja... o colchão da cama inclinado talvez pelo excesso de uso. Salvou a simpatia do atendente do café da manhã.
Stayed 1 night in Mar 2021

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

KEYSON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço justo, excelente custo benefícios
Stayed 2 nights in Mar 2021

6/10 Okay

Geisa

Liked: Cleanliness

Comprei cama Queen e no hotel só cama casal...não

Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Decepcionado

Quarto antigo, lençóis manchados, sem água quente, ar funcionava bem, piscina grande e bem no centro da cidade. Estacionamento no local com vagas suficientes.
Stayed 1 night in Feb 2021

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

8/10 Good

Lincoln

Stayed 3 nights in Feb 2021

8/10 Good

Luciene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Único ponto negativo

Única crítica foi que antes do check in havia enviado mensagem por e-mail e por Whats solicitando um berço no quarto, e quando chegamos tivemos que aguardar, pois não tinham colocado.
Stayed 1 night in Feb 2021

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado próximo ao Centro, ficamos hospedados no prédio anexo II onde as camas são bem confortáveis, limpeza diária, o café da manhã é a parte , mas gostamos bastante, com sucos de frutas. A piscina estava limpa.
Stayed 2 nights in Jan 2021

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muito agradável!!!!
Stayed 1 night in Jan 2021

8/10 Good

Marli

Liked: Cleanliness, staff & service, room comfort

Bom custo benefício

Considerei minha estadia boa. Em um primeiro momento fomos direcionados a um quarto que necessitava de sérias reformas (no casarão) mas pedimos um quarto sem os problemas detectados no anterior e fomos atendidos de pronto. O quarto seguinte (no prédio) era beeeem melhor. Cama muito confortável, roupa de cama e toalhas novas, ar condicionado funcionando bem e excelente atendimento dos funcionários. Outros itens precisam ser melhorados, como: reformas nos banheiros, tv (poucos canais e irregulares), maior variedade no café da manhã.
Stayed 2 nights in Jan 2021

10/10 Excellent

Thamires

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dias MARAvilhosos

Hotel com lindo jardim, bem próximo ao Centro, ótima piscina, quarto confortável e muito limpo. Já havia me hospedado anteriormente. Custo/benefício excelente. Destaque para Sr. Paulo, funcionário gentilíssimo
Stayed 2 nights in Jan 2021