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Chaiya Palace Hotel

4.0 star property

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Photo gallery for Chaiya Palace Hotel

Outdoor pool
Garden
Bar (on property)
Front of property
City view from property

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208
  • NagaWorld Casino
    ‪7 min walk‬
  • Royal Palace
    ‪9 min walk‬
  • Central Market
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Triple Room, 1 Bedroom, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Triple Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, pillow-top beds, minibar

Premier Triple Room, 1 Bedroom, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Chaiya Suite

Chaiya Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Chaiya Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Chaiya Palace Hotel

Hotel with a full-service spa, steps from Riverside
This hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Change of towels is available on request
Chaiya Palace Hotel offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Phnom Penh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Kesar Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Chaiya Palace Hotel, you're just a quick walk from Riverside. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, massages or facials at Kesar Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Riverside and 8 minutes on foot from Royal Palace
  • Airport pick-up shuttle service available for a fee
Chaiya Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Chaiya Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Chaiya Palace Hotel has a restaurant on site.

Languages

English, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Tile flooring in room

More

  • 15 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.5 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 70 out of 82 reviews
Rating 8 - Good. 11 out of 82 reviews
Rating 6 - Okay. 0 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stands out from the crowd!

A thoroughly amazing stay in a modern, well thought out and presented hotel with the friendliest staff ever. Its position in the city was excellent; the main sites were easily accessible on foot, a largish supermarket was handy and the views from the rooftop pool and bar were spectacular. Breakfast was brilliant too in the roof top restaurant.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all would like to thank every one at the chiya palace hotel for making part of our stay a wonderful one . Excellent Hotel in the heart of Phnom Penh close to so many restaurants and coffee shops, Grand palace, temples,mall and night markets and mekong river, the staff is so friendly and helpful, the food and drinks are so good and we enjoyed the pool and the view , I highly recommend this hotel this is definitely not my last time I will surely be back thank you once again ... Jasmin and Erick

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot phnom penh

Wonderful hotel in a nice spot. Easy to get around phnom penh. Good pool, good restaurant, nice staff and laundry was very affordable. Good price too
Stayed 2 nights in Apr 2025

10/10 Excellent

Philipp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever. They allowed us to check-in ahead of time and even granted us a few hours more on check-out. Loved the bed and swimming pool. Would stay again, highly recommended!!
Stayed 1 night in Mar 2025

10/10 Excellent

Maurizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great very friendly staff. Breakfast was ok
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great warming and welcoming staff who go out of their way to ensure your comfort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing & the place is brand new & spotless. The food in the restaurant was delicious & the views from the roof were great. Every request was taken care of & the place is exceptionally well run. Pool was lovely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rithy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the atmosphere, great staff, great price, great entertainment.
Stayed 1 night in Feb 2025

10/10 Excellent

sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was great and consistent for digital nomad work. Breakfast was simple but good options for western and eastern. Staff was absolutely wonderful. Rooms are spotless and modern. Ac was great. Rooftop pool was really beautiful and clean. The views from top restaurant area including breakfast or rooftop bar oranywhere in the hotel really are stunning. Great place to walk at night with beautiful fountains and pagodas. Great place to jog and exercise and right behind hotel is a ton of street food vendors. Basically your own local night market. Riverfront is also easily walkable and safe.. we will dedifinitely stay here anytime we visit.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff. Location also fantastic, close to everything. Pool area very small and barely any sunbeds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ly, hinchinbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,friendly staff and clean
Stayed 2 nights in Feb 2025

4/10 Poor

SIEW CHIAO

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location good, services super dumb up. Room amenities not value for money. Shower area water drainer not good, water flow to WC. Breakfast area small need to wait, view area are good. Birthday decorations are good with free, but flower with spider. Room 503 aircond problem can't resolve and hotel room fully didn't change room for us. Next day room change to 303 air-conditioning are working well but room bed with small insects and flower mosquitoes. Overall staff services are good. Location good. Thanks.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, excellent service, communication, welcome and assistance
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very friendly and helpful staff. Nice rooftop pool with amazing views. Walkable. Spacious room and bathroom.
Stayed 3 nights in Feb 2025

10/10 Excellent

andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Top Notch! Everyone from the front staff, kitchen, housekeeping and manager were so helpful, friendly and amazing. I have travelled through Cambodia and this was by far the BEST place I have stayed in . Super clean, great breakfast, wonderful pool. I would recommend this place in a heartbeat. It has been such a great experience here in Cambodia!
Stayed 5 nights in Jan 2025

10/10 Excellent

Martin, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very nice. Pool was not really for swimming more for cooling down. Strange shape. Room was very comfortable.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest hotel staff I've ever met

I cannot recommend this hotel enough. The staff were the FRIENDLIST people I have ever met. Always smiling, it was impossible not to be happy. So accommodating too. We had a very spacious room, which was really clean. The pool area was really nice, and the pool was so refreshing after exploring the city. Great location for walking to all the must see spots.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a good location, nice staff, very brand new hotel with good restaurant and beautiful pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Naadei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome facilities. It looks just like the photos! Will definitely recommend to friends looking to visit PP
Stayed 4 nights in Dec 2024

10/10 Excellent

Vann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we walked in, we were greeted with a friendly smile and offered a hot towel, fruit juice, and fresh fruit. The property was beautiful and had an amazing view from the rooftop pool and restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

NICK, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No gym. 13th floor swimming area is bit small. Stairs bit too steep for children.
Stayed 1 night in Dec 2024

10/10 Excellent

Vineeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close proximity to all attractions and easy to hire tuk tuk. Sam was very friendly and arranged the care hire to Siem reap.
Stayed 2 nights in Dec 2024