A restaurant, a 24-hour front desk and free newspapers are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, barbecues and ATM/banking services are on-site.
New Season Riverside Hotel offers 17 air-conditioned accommodations with minibars and complimentary bottles of water. 34-inch LCD televisions come with cable channels.
Bathrooms include a hydromassage showerhead, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at New Season Riverside Hotel, you're just a quick walk from Riverside. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
Free WiFi
Enjoy a bite to eat at the restaurant
Cooked-to-order breakfast served daily for a fee
Amenities include free newspapers in reception, locker space and a lift
Steps from Riverside and 14 minutes on foot from Royal Palace
There's a restaurant on site. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at New Season Riverside Hotel. A complete renovation of New Season Riverside Hotel was completed in April 2019.
Smoking is allowed in designated areas at this 3-star Phnom Penh hotel.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:30 AM to 1:00 PM.
On-site venue – This restaurant specialises in Indian cuisine and serves breakfast, brunch, lunch and dinner.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 15 and older; guests providing vaccine record must have received complete vaccination at least 15 days prior to check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at New Season Riverside Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately USD 5 for adults and from USD 3 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
New Season Hotel Phnom Penh
New Season Riverside
New Season Riverside Hotel Hotel
New Season Riverside Hotel Phnom Penh
New Season Riverside Hotel Hotel Phnom Penh
Hotel New Season Hotel Phnom Penh
Phnom Penh New Season Hotel Hotel
New Season Phnom Penh
New Season
Hotel New Season Hotel
New Season Riverside Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 14 reviews
10 - Excellent
2
Rating 8 - Good. 4 out of 14 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 14 reviews
6 - Okay
1
Rating 4 - Poor. 5 out of 14 reviews
4 - Poor
5
Rating 2 - Terrible. 2 out of 14 reviews
2 - Terrible
2
6.0/10
Cleanliness
5.8/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Poor
HENRY
Travelled with family, Travelled with family and small children
The room that I booked was terrible in all respects.
Upon arrival I dropped my bags in the room, went to their restaurant to eat, went for a walk, then approached the owner to ask for a new room.
He told me that "I must pay for two rooms, because I had used the first room".
I explained to him that I had only dropped my bags into the room then left to eat in his restaurant and had not used the room. He did not want to hear it. So, the next morning I checked out then found a new hotel, even though I had paid for two nights. Bad hotel and bad owner!
Stay alway if you can. Apart from a convenient location this place had nothing to offer at a very expensive price.
No entrance to hotel. You have to go through a restaurant. Indian patron scream and make noise 4am.
Sheets and linens are used and dirty.
No views to anything sport some tin roofs
At this price any other hotel is better
Noisy house, which is probably caused by the in-house restaurant. The room wasn’t very clean and the blankets had no cases. In the morning, where I had to check out early which was announced by me the evening before, I had to let myself out by opening the roll-up door because the security guy found it unnecessary to get up and off his couch. I stained my hoodie with the dirt of the roll-up door doing it.
Absolutely unexceptable.
The Cambodian receptionists were really nice and helpful but that is pretty much the only positive thing.