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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Front of property
Reception
Outdoor pool
Lobby
Desk, laptop workspace, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • Place, University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Place, Happy Valley Towne Centre
    ‪8 min drive‬
  • Place, Six Flags Hurricane Harbor Phoenix
    ‪10 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ocotillo Apartments & Hotel

Suburban hotel in Phoenix with free parking
Along with an outdoor pool, this smoke-free hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and gift shops/newsstands are on-site. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower. This Phoenix hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Ocotillo Apartments & Hotel, you'll be close to Cave Creek Golf Course. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, conference space and a gift shop
  • 15 minutes by car from Grand Canyon University and 8 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. An outdoor pool, gift shops/newsstands, and express check-out are also featured at the business-friendly Ocotillo Apartments & Hotel. Self parking is free. You'll have access to the health club at a partner property.

This Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Reviews

Ocotillo Apartments & Hotel Reviews

5.2

5.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 1007 reviews
Rating 8 - Good. 132 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 115 out of 1007 reviews
Rating 2 - Terrible. 435 out of 1007 reviews

Reviews

6/10 Okay

Nora

Liked: Cleanliness
Todo muy bien
Stayed 2 nights in Jul 2025

2/10 Terrible

Wesley

Disliked: Staff & service, amenities, property conditions & facilities
I wouldnt mind if i brought u something
Stayed 2 nights in Aug 2025

10/10 Excellent

Tj

Stayed 1 night in Jul 2025

6/10 Okay

christopher

Stayed 1 night in Jul 2025

2/10 Terrible

Cash

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

2/10 Terrible

Monica

Stayed 2 nights in Jul 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Felicia

Disliked: Cleanliness, amenities, property conditions & facilities
I ARRIVED TO AN RUN-DOWN OLD ESTABLISHMENT THAT ONCE WAS A DRUG AND SEX TRAFFICING PLACE. PLEASE BEWARE THAT THE PICTURE IS OF ANOTHER PROPERTY IN PEORIA AZ. IVE ALREADY FILED A REPORT.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

10/10 Excellent

monica

Liked: Cleanliness, amenities, property conditions & facilities
I love the peace and customer was amazing
Stayed 2 nights in Jul 2025

6/10 Okay

TROY

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Vadim

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

collette

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Antoinette

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Yamila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so nasty and unsafe. Don’t go to this place , the pictures are not real.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors damaged and locks not functioning, sheets dirty, roaches and other bugs throughout. Will never book here again.
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Stayed 1 night in Jun 2025

4/10 Poor

Cheryl

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
There were tons of flies in the room, the TV did not work and they could not move us to another room that was very disappointing
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Steve

Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Stayed 5 nights in May 2025

4/10 Poor

Joseph

Travelled with group
Disliked: Amenities, property conditions & facilities
Staff leaves at 5 pm and then the one security guard has to take care of everything. I had a broken tv remote, needed extra towels and overall feel felt like a prison.
Stayed 1 night in Jun 2025