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Hilton Garden Inn Phoenix Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Phoenix Downtown

2 bars/lounges
2 bars/lounges
Lobby
Lobby
Front of property

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
15 E Monroe St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Two Queen Beds, One bedroom

Suite Two Queen Beds, One bedroom | 1 bedroom, premium bedding, desk, blackout curtains

Suite Two Queen Beds, One bedroom

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two Queen beds with a City View

1 bedroom, premium bedding, desk, blackout curtains

Two Queen beds with a City View

8.8 out of 10
Excellent
(13 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 42-inch LCD TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Murphy Bed

Combined shower/bathtub, free toiletries, towels

Queen Murphy Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite King 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Phoenix Downtown

Hotel with bars, a quick walk to Phoenix Convention Center
Along with 2 bars/lounges, this hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Hilton Garden Inn Phoenix Downtown offers 170 accommodations with free newspapers and an iron/ironing board. Beds feature premium bedding. 42-inch LCD televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Phoenix Downtown. During your stay, you're just a quick walk from PHX Arena. Enjoy features like free WiFi in public areas, plus 2 bars and a gym.
  • Free WiFi
  • Enjoy drinks at the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from PHX Arena
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business centre. You can unwind with a drink at one of the 2 bars/lounges. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Phoenix Downtown. For a fee, parking is available.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Floor 13 Rooftop Bar – On-site bar. Happy hour is offered.
MOTOMOTO Sushi & Izakaya – On-site restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges

Restaurants on site

  • Floor 13 Rooftop Bar
  • MOTOMOTO Sushi & Izakaya

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24 for adults and USD 10 to 24 for children
  • Valet parking fee: USD 43 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Hotel
Hotel Hilton Garden Inn Phoenix Downtown Phoenix
Phoenix Hilton Garden Inn Phoenix Downtown Hotel
Hotel Hilton Garden Inn Phoenix Downtown
Hilton Garden Inn Phoenix Downtown Phoenix
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Phoenix Downtown
Hilton Phoenix Phoenix
Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Phoenix
Hilton Garden Inn Phoenix Downtown Hotel Phoenix

Hilton Garden Inn Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 904 reviews
Rating 8 - Good. 203 out of 904 reviews
Rating 6 - Okay. 86 out of 904 reviews
Rating 4 - Poor. 41 out of 904 reviews
Rating 2 - Terrible. 24 out of 904 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kristin

Stayed 3 nights in Apr 2025

10/10 Excellent

sandra, EL PASO

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place to stay
Stayed 1 night in Apr 2025

8/10 Good

Craig

Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan, HARRISON

Stayed 3 nights in Mar 2025

6/10 Okay

Gregory

Travelled with group
Disliked: Property conditions & facilities, room comfort

Not pleased

Bed was very uncomfortable. Little support Too low to floor Toilet was I believe a disability type. Way too low
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stunning Hotel- not to be missed
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tastefully renovated hotel located downtown.

It is a nice, older structure which has been renovated tastefully. The location is convenient for downtown activities. Their rooftop bar most definitely worth visiting.
Stayed 1 night in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun place, good location

Great stay. My only complaint was the water temperature in the shower was Luke warm.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Ellioth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Booked for four days only stayed one roaches on the floor and kitchen and bathroom super dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Phoenix Convention Center
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Feb 2025

4/10 Poor

Bringr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wasnt what we Expected.....

They sold us a Great View room, and it wasnt, we think that the price for a two day stay Vs other hotels near by isnt what we Expected......
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was clean and comfortable.
Stayed 7 nights in Jan 2025

8/10 Good

Robert, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2025

4/10 Poor

Ashley

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Despicable

There was no parking for guests and wasn’t aware I had to pay for parking every time I left and came back under the parking garage. I will never stay here ever again. They should have explained all of this to me over the phone.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay for a business meeting - short walk to the convention center
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaotang, Irvine

Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great place for the money
Stayed 1 night in Nov 2024

6/10 Okay

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Normally I love our stay here but for somw reason our floor smelled like dirty diapers, I noticed a floor fan in the hallway so perhaps their was a plumbing issue on our floor ...either way it was pretty bad. To top it off our room smelled like cat urine so that was fun. We weren't in the room a whole lot so I didn't cause a fuss but it was pretty bad.
Stayed 1 night in Jan 2025

10/10 Excellent

Jerod

Stayed 2 nights in Jan 2025

10/10 Excellent

Hezel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025