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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Lobby
Fitness facility
Lobby
Meeting facility
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

King Studio

  • Sleeps 3

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.6 out of 10
Exceptional
(87 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio With 2 Queen Beds And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 5

Studio with 2 Queen Beds

  • Sleeps 5

2 Queen Mobility Accessible Bathtub Studio

  • Sleeps 5

One-Bedroom King Suite

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 3

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 3

Studio with Two Queen Beds-Hearing Accessible

  • Sleeps 5

1 King Mobility/Hearing Access Ri Shower Suite

  • Sleeps 4

King Studio

  • Sleeps 3

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,529 reviews
The price is €198
includes taxes & fees
29 Mar - 30 Mar
Hyatt Place Phoenix / Downtown

About this property

Home2 Suites by Hilton Phoenix Downtown

A 24-hour fitness centre, a bar/lounge and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a 24-hour front desk are on-site. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Chase Field. Free breakfast, free WiFi in public areas and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Mortgage Matchup Center and 4 minutes on foot from Chase Field
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a front desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 920 out of 1268 reviews
Rating 8 - Good. 199 out of 1268 reviews
Rating 6 - Okay. 81 out of 1268 reviews
Rating 4 - Poor. 27 out of 1268 reviews
Rating 2 - Terrible. 41 out of 1268 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 great location, clean rooms, comfortable and great breakfast
Stayed 1 night in Dec 2025

8/10 Good

Carol, Bethel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you're attending a sports event or concert in one of the arena's downtown. All are in walking distance. They also have a great valet service although it is quite spendy (as is all self parking in the area).
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities
Awesome customer service especially on check-in. Very clean and it was almost like new. Not sure if it was or recent remodel. Stayed 3 nights, most comfortable sleep I’ve had in 20 years. Extremely comfortable. Firm, however a very plush soft top layer. The only thing that could improve would be softer towels. I’m sure it’s the hard water. Great stay and highly recommended!!
Stayed 3 nights in Nov 2025

6/10 Okay

Amy

Travelled with partner
Dose not say that you can only valet park fo 50 a night which is crazy when you think you have free parking like most hotels downtown
Stayed 1 night in Nov 2025

10/10 Excellent

Regina

Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
All was great. The room, staff and free buffet breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
/
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Also being a mere block from our venue was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Paulette

Stayed 3 nights in Nov 2025

4/10 Poor

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
There are some issues with checking in. It appears the initial check in was for someone with a similar last name, and resulted in an incorrect check in for amenities such as WiFi. Also, to use a different card on file, it is not reflecting in the hotel’s system, but is reflecting twice, once in my debit card, and once in my credit card. This is causing some confusion for both the bank and the check in clerks. I will have to wait until Monday or Tuesday for the charges to either clear or have to call the hotel and bank to discuss the charges. This has been a very confusing stay for my family and I, for one single night.
Stayed 1 night in Nov 2025

6/10 Okay

Gabriel

I did not realize you had to pay for valet parking. There is no parking so you have to valet. It cost me 90 dollars for 2 nights. I wont be staying there anymore. When I called to ask for parking they said just pull up to valet didnt mention it was 45 a night. Put a damper on my stay when I got the bill.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 1 night in Nov 2025

10/10 Excellent

Guillermo, Los Alamos

Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Ciria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Fisnik

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is the best
Stayed 4 nights in Nov 2025

6/10 Okay

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great until the fire alarm went off 2 days in a row at an early hour. We were in town for the power show case and my kid needed his sleep. It went off at 5 something the first time and about 6 something the next day. No explanation. Nothing. I usually love the Hilton hotel but that was just chaos.
Stayed 5 nights in Nov 2025

6/10 Okay

Melissa

Stayed 1 night in Nov 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Variety of breakfest
Stayed 1 night in Nov 2025

10/10 Excellent

Michael A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Clean, convenient location, reasonable price. Sketchy neighborhood though.
Stayed 1 night in Nov 2025

8/10 Good

Brent, Sun City West

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was great - highly recommend! Check-in/out staff was competent but not super friendly; front door staff was good and friendly. A/C & heat worked good, but hot water took forever (5 minutes of running water) to get up to us on the 6th floor. Room was mostly clean, but we found crumbs and minor debris on floor and bed. Might return, as price was the best for downtown Phoenix.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Great location and friendly staff. The rooms were very clean.
Stayed 1 night in Nov 2025

6/10 Okay

VICTOR DOMINGUEZ

Liked: Amenities, property conditions & facilities
No efectúan la limpieza todos los dias
Stayed 3 nights in Nov 2025

10/10 Excellent

Francia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent
Stayed 2 nights in Nov 2025