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Kenect Phoenix

4.0 star property

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Photo gallery for Kenect Phoenix

Junior Studio | Free WiFi, bed sheets
Standard Apartment | Free WiFi, bed sheets
Studio | Private kitchen | Fridge, microwave, oven, stovetop
Terrace/patio
Standard Studio | Free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

Map
355 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪5 min walk‬
  • Footprint Center
    ‪9 min walk‬
  • Chase Field
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Superior Apartment

Superior Apartment | Free WiFi, bed sheets

Superior Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

Junior Studio | Free WiFi, bed sheets

Junior Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Free WiFi, bed sheets

Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Standard Apartment | Free WiFi, bed sheets

Standard Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio

Classic Studio | Free WiFi, bed sheets

Classic Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1353)
The price is €111
for 1 room
includes taxes & fees
1 Jun - 2 Jun
Hampton Inn & Suites Phoenix Downtown

About this property

Kenect Phoenix

Central aparthotel connected to the convention centre in Phoenix with an outdoor pool
An outdoor pool and concierge services are available at this smoke-free aparthotel. Each apartment provides a fridge and a microwave, plus free WiFi and a stovetop. Added amenities include a dishwasher.
Kenect Phoenix offers 380 accommodations. This Phoenix aparthotel provides complimentary wireless Internet access. Fridges and microwaves are provided.
Recreational amenities at the aparthotel include an outdoor pool.
With your stay at Kenect Phoenix, you're connected to the convention centre and just a quick walk from Footprint Center. Features include an outdoor pool and concierge services. This upmarket aparthotel has 380 apartments. Free WiFi and a fridge are available in each apartment.
  • Each apartment offers a fridge, a microwave and a stovetop
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge and a virtual front desk
  • Within a 15-minute walk of Phoenix Convention Center and Footprint Center
Kenect Phoenix offers its guests an outdoor pool and concierge services. The front desk is open around the clock.

This 4-star Phoenix aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Toilet paper

Laundry

  • Laundromat nearby

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Virtual front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 380 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
Property Registration Number 82-5483344

We should mention

  • Pool access available from 6:00 AM to midnight

Property is also known as

Kenect Phoenix Phoenix
Kenect Phoenix Aparthotel
Kenect Phoenix Aparthotel Phoenix

Kenect Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 156 reviews
Rating 8 - Good. 25 out of 156 reviews
Rating 6 - Okay. 16 out of 156 reviews
Rating 4 - Poor. 7 out of 156 reviews
Rating 2 - Terrible. 10 out of 156 reviews

9.4/10

Cleanliness

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

john

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Disappointing

The WiFi was very poor... the reception to my room didn't work and they told me to try the rooms next door, one of which "worked" intermittently. The window only had a sun shade, no curtains, and it let a lot of light through making it very difficult to sleep. This was frankly unbelievable. It took at least 10 minutes to get reasonably hot water for a shower. It does, however, have a good location. The price is good compared to other hotels in the area, but not worth it given the deficiencies.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness

Real or Imagined

We were there for a distributor show. We made 3 reservations last November, but a couple weeks before the event the show informed us that only two people would be allowed to attend the show. We canceled the third reservation as a result, but it was non-refundable, so we were out $736.20 before ever arriving. The facility is quite beautiful. A few major complaint- a pullout sofa bed instead of a regular bed is unacceptable to a frequent traveler for a room over $200.00. A full-sized bed is necessary. Also, the office mezzanine area is wonderful, but travelers also like to work in their rooms. No table, or at least higher stool chairs to use the countertop is a major miss. Lastly, if you are going to supply containers for shampoo, conditioner and body wash, please check them for operability, as the conditioner would not come out and the body wash was barely able to get out. The best part of the stay were the desk staff and cleaning people's demeanors. They are all terrific!
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay. Clean, modern, quiet, centrally located. Short walk to Valley Metro Rail. Rooftop pool was a great feature.
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, room comfort

Lovely but odd communication

The most important thing to know about Kenect Phoenix is that it doesn't function like a regular hotel. As far as I can tell in the building there are co-working spaces, apartments and hotel rooms. It was almost like it was a collection of air-bnbs. One way that this effected me is that it doesn't have a normal front desk that is staffed 24-7, All check in and out information came via email. Also the phone number I had called a switchboard offsite that didn't know what wi-fi network or password to use. The room and building were very clean and in great condition. The concierges were very friendly. The kitchenette had plenty of dishes and cookware. It was almost like I had a temporary apartment, But like an apartment it wasn't clear who to call if I wanted another blanket or needed a hand.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Genevieve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room had a weird smell but other than that it was clean and everything worked. They have an in-unit washer and dryer and even provide detergent. Downtown PHX is rather industrial but there were a lot of good dining options within walking distance. We felt safe the whole time. The gym only had two treadmills and one of them wasn't working hence only 4 stars on the property condition.
Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
A amenities. My room had atoaster, pans, real glasses, real silverware, vented hood.... Cons. - mattress in the junior studio was the best 4" of a mattress ever.... But hurts 45 year old bones. Overall though, A and would do again and again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
It was great - very organized and streamlined.
Stayed 2 nights in Jan 2025

10/10 Excellent

Haimanot

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Madalynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and clean rooms
Stayed 2 nights in Nov 2024

2/10 Terrible

Felipe

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would like a full refund everything I was promised by the office of this hotel was a lie. No hot water no heated pool no breakfast absolutely ridiculous
Stayed 1 night in Dec 2024

6/10 Okay

Tom

Business traveller
Liked: Cleanliness
Disliked: Room comfort

No sleep for 6 days

The futon style bed is awful and they don’t care.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy Check in, good amenities, clean space!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua Adam

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and stay 5 stars
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
The room is an excellent studio. Perfect for a short stay.
Stayed 3 nights in Dec 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Korosh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Mihir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great property. Just note that the bed is a murphy/sofa bed, not a full bed. I didn't notice in the pictures that it would be the only type of bed.
Stayed 3 nights in Nov 2024

8/10 Good

Michal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is modern, clean and feels safe. Employees were kind and helpful. I stayed in a studio unit. The bed was a folding sofa and wasn't that comfortable. The soap dispenser in the shower did not work and was leaking. The blind cord was broken, and I had to climb a chair to catch the end and bring it up/down.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Uncomfortable facilities / Unfriendly management

Uncomfortable bed and pillows. No desk in the room. Neighbours in one of the adjacent rooms constantly cook something with huge amounts of chilli so the entire apartment always smelled of it. The checkout time is really early (10am) and the hotel management is really hard to reach (the receptionists don't have access to them) and they are also really inflexible about checking out times. Couldn't even extend it by half an hour and were very unfriendly about it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, room comfort

Great room

Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024