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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Lobby
Lobby sitting area
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Place, Abrazo Arizona Heart Hospital
    ‪2 min walk‬
  • Place, Phoenix Children's Hospital
    ‪3 min walk‬
  • Place, Phoenix Indian Medical Center
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(26 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(13 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(46 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Phoenix - Biltmore Area by IHG. During your stay, you're just a quick walk from Phoenix Children's Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Phoenix Children's Hospital and a 5-minute drive from Biltmore Fashion Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 837 reviews
Rating 8 - Good. 156 out of 837 reviews
Rating 6 - Okay. 59 out of 837 reviews
Rating 4 - Poor. 21 out of 837 reviews
Rating 2 - Terrible. 27 out of 837 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Darian

Stayed 2 nights in Dec 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

laura

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice venue, very pleasant room, comfy bed. Very clean. Front desk staff very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 7 nights in Nov 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities
Autistic friendly and children friendly especially if you have appointment or have a love one at Phoenix Children they are great to stay there
Stayed 2 nights in Nov 2025

8/10 Good

ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a little surprised that there is no maid service. You're on your own to keep everything clean which is fine. It is nice not having to pay for parking. Good breakfast and nice staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

LESYA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.Clean room.Breakfast was excellent.Will definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, friendly, decent breakfast , roomy suite.
Stayed 3 nights in Nov 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

6/10 Okay

julia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was amazing. Clean and very spacious. The beds were so comfortable. Absolutely loved everything. Breakfast that was included was delicious and so many choices. I would book again and again.
Stayed 1 night in Nov 2025

10/10 Excellent

Niomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms!! Staff amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Katlin

Liked: Cleanliness, staff & service, amenities
The staff, room and stay was so great! Especially for the price. Definitely recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2025

10/10 Excellent

LUBOV, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. We like this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Mariana

Stayed 1 night in Nov 2025

2/10 Terrible

Felix

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer support
Stayed 2 nights in Nov 2025

10/10 Excellent

Vincente

Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The beds were comfy. It was spacious. And the area was nice and quiet even though we were near a freeway (I do wear hearing aids so this might not be the best info).
Stayed 5 nights in Nov 2025

10/10 Excellent

RILEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Tommy

Stayed 1 night in Nov 2025

10/10 Excellent

LIndsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Safe and comfy and quiet! Also, great breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Krista

Stayed 1 night in Nov 2025