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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Room amenity
Exterior
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot tub
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Place, Phoenix Children's Hospital
    ‪3 min walk‬
  • Place, Biltmore Fashion Park
    ‪4 min drive‬
  • Place, PHX Arena
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(24 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(10 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

9.8 out of 10
Exceptional
(39 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Phoenix - Biltmore Area by IHG. During your stay, you're just a quick walk from Abrazo Arizona Heart Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Phoenix Children's Hospital and a 5-minute drive from Biltmore Fashion Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 742 reviews
Rating 8 - Good. 141 out of 742 reviews
Rating 6 - Okay. 53 out of 742 reviews
Rating 4 - Poor. 21 out of 742 reviews
Rating 2 - Terrible. 24 out of 742 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raphael

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Our overnight stay was flawless. The staff are friendly and the hotel was immaculate!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was so nice and clean
Stayed 4 nights in Jul 2025

8/10 Good

Naser

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra, Peach Springs

Stayed 1 night in Jul 2025

2/10 Terrible

Dorvel

Stayed 2 nights in Jun 2025

10/10 Excellent

yecenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shellie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall the hotel was clean and well maintained. The surrounding area felt a little sketchy but you felt safe once you walked in. Amenities were exceptional. Will stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood at this property for 1 night. It’s clean, safe and affordable.
Stayed 1 night in Jul 2025

8/10 Good

Grace

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the overall environment of the property, which was safe, quiet, and well-maintained. The ambience was calm and welcoming, creating a comfortable atmosphere that was conducive to rest and focus. The alcohol-free policy further contributed to a sense of peace, and the Wednesday social event was a thoughtful and enjoyable opportunity for interaction. However, one area that could be improved is communication regarding available services. It was not clearly explained that room service needed to be requested in advance, which unfortunately resulted in my room not being serviced during my stay. Additionally, I was unable to access breakfast on any of the four mornings due to early departures for scheduled classes. It would have been helpful if staff had informed me about options for early breakfast or takeaway arrangements. Clearer guidance on these matters would have enhanced the overall experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Staff & service
Check in was great! Room however had stained seating and a ripped up couch
Stayed 1 night in Jul 2025

10/10 Excellent

Raphael

Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Staff & service
Disliked: Cleanliness
I find dead birds bugs under the sink this morning discussing
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room and property were great as always. However, upon arriving, the receptionist was having a really bad day and stressing out. We didn’t get a parking pass, we had to wait and I had to come back down because there were issues with the incidentals. We arrived late and this was just keeping us up longer. Family of 5 with 3 kids. Also, we didn’t receive any room service upon our stay. We stayed 2 nights and added a 3rd night. I love staybridge but the customer service here wasn’t like other locations. I don’t think I’d go to this location again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raphael

Stayed 1 night in Jul 2025

10/10 Excellent

ISMAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax stay

Everything was provided and our stay was relax. Breakfast was very good and staff were very polite.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Not much around it. You need to drive to get to any restaurants or shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast options, spacious rooms, parking was easy
Stayed 4 nights in Jun 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospital surgery

It was a very lovely experience. The only thing I would say was that the elevators are dirty inside, and there are spots on the carpet. Otherwise, the front desk gentleman was amazing and the room was good very very noisy as we were on the freeway will not stay on that side again
Stayed 1 night in Jul 2025

6/10 Okay

Vidal

Stayed 2 nights in Jun 2025

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay here again

The staff was over the top friendly and the rooms were spacious
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Travelled with family
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Stayed 1 night in Jun 2025