The Westin Phoenix Downtown

4.0 star property

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Photo gallery for The Westin Phoenix Downtown

Exterior
Outdoor pool
Meeting facility
Meeting facility
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
333 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪5 min walk‬
  • PHX Arena
    ‪8 min walk‬
  • Chase Field
    ‪10 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Executive Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(24 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(11 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(3 reviews)
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Phoenix Downtown

Hotel with an outdoor pool, a short walk to PHX Arena
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Westin Phoenix Downtown offers 242 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Phoenix Downtown. During your stay, you're just a quick walk from PHX Arena. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Jacy & Dakota's, a theme restaurant that serves American cuisine
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Phoenix Convention Center and 14 minutes on foot from Chase Field
  • Dogs welcome for a fee
The Westin Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 9308 square feet (865 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly The Westin Phoenix Downtown. Parking is available for a fee.

This 4-star Phoenix hotel is smoke free.

Jacy & Dakota's – This theme restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 35 per night; includes in/out privileges)
  • Secured valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jacy & Dakota's

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 9,308 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 10 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

The Westin Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Barbara, Grand Junction

Stayed 1 night in May 2025

2/10 Terrible

Diego

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bob, Warsaw

Business traveller, Travelled with partner
Liked: Amenities
Amazing hotel, great coffee, large beautiful bath and guess rooms. Great atmosphere. Loved the Club Lounge as well and had a good breakfast there
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giant suite with great view, pool area and amenities were sensational
Stayed 2 nights in May 2025

10/10 Excellent

denton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!! Great location, close to Chase Field & great restaurants & bars. Rooms were spacious & clean!! Great service at the bar & restaurant too.
Stayed 2 nights in May 2025

10/10 Excellent

Cory

Stayed 1 night in Apr 2025

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sara, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Mar 2025

6/10 Okay

Julio

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar has a cool vibe. Closes early though, would be nice to be open until midnight or 1am
Stayed 2 nights in Apr 2025

8/10 Good

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this location

I had a late arrival to the airport. I called ahead and staff was incredibly helpful and assured me that I would not have issues checking in. The room had an amazing view. It was very clean and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Daniel V

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had an issue with the AC and our shower constantly leaking. Room was big and spacious though
Stayed 4 nights in Mar 2025

10/10 Excellent

Julien

Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Aliona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout hotel, great service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Did a little stay-cation and this hotel was like a mini getaway. I was more than I expected, clean, friendly, and comfortable.
Stayed 1 night in Feb 2025

2/10 Terrible

Betza

Stayed 1 night in Feb 2025