2/10 Terrible
Devon
Travelled with family
18 Oct 2025
Disliked: Property conditions & facilities
The rooms are small and not very clean. The walls are VERY THIN and you can hear everything. We did not sleep at all. You could hear people in the halls, doors slamming all night long, kids screaming and crying and our neighbors alarm. We asked to be moved to another floor and the front desk stated that we would have to check out and check back in at 3. We did so only to have them move us 3 doors down! The floors are sticky, the tub was greasy or slimy and fixtures had stains in them. The air conditioner froze is out at night, even though it was set on 72 or 74 it kept cooling until it was 68. The wifi was slow and kept dropping and the TV was terrible. Also, there isn't a blanket on the bed, just a coverlet that is as thin as the sheets. We left early but be aware that if you do they do not refund you. We cut our losses and left. This was marketed as a luxury hotel but it was not. I would save your money and go somewhere else honestly.
Devon
Stayed 2 nights in Oct 2025