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Riverchase Lodge

2.5 star property

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Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Exterior
Exterior
Lobby
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪8 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Riverchase Lodge

This smoke-free hotel features a seasonal outdoor pool, tour/ticket assistance and ATM/banking services. Free WiFi in public areas and free self parking are also provided.
Riverchase Lodge offers 112 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they enjoy the pool at Riverchase Lodge. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance
  • Guests speak favourably about the pool and the location
  • Within a 15-minute walk of Dolly Parton's Stampede Dinner Attraction and Old Mill
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 01 September.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 235 out of 1006 reviews
Rating 8 - Good. 196 out of 1006 reviews
Rating 6 - Okay. 198 out of 1006 reviews
Rating 4 - Poor. 154 out of 1006 reviews
Rating 2 - Terrible. 223 out of 1006 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and comfortable would definitely stay here again
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ben

Liked: Staff & service, amenities
Great place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Delbert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Good stay for the price.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Perla

Liked: Amenities
Big enough for right family size. Was alright.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Room was great staff was nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities
Room was very comfy! Bear decor was adorable as well
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great stay easy check in and the room was clean and smelled really good. Everything was stocked and the pool area was clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Heike

It was nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean rooms. Amazing view of the mountains.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sydney

Clean room, nice front desk associate. Easy check in, easy check out!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, room comfort
Clean room , Friendly staff, Room had an odor and some mold that needs to be addressed
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and fun
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Latrelle

Liked: Cleanliness, staff & service, amenities
Great private room with a private balcony. Staff was great! Very helpful and kind.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean! Front desk staff was awesome and very friendly. Very close to a lot of things in town. You can walk or drive!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was great staff friendly the pool was a little on the dirty side but the kids loved it
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

SHANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walking distance of a lot of attractions. Pool is small and I didn't see a hot tub. Our room Bathroom needed updating. Otherwise service was very nice and room was comfortable for the price. I'd stay again next time I'm in the area.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Charlotta

Liked: Staff & service
It worked for our purposes. We wanted one more day in the mountains so we grabbed this place last minute. My kids were able to burn some energy at the pool ands thats all i needed before a long ride back north!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities
It was great
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
Rooms were not clean. And staff came to “terminally” clean our room when they thought we had checked out. We came back to get our stuff and the room had been “cleaned” but the sheets were not changed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 1 night in Jun 2025

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