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Riverchase Lodge

2.5 star property

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Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby
City Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Family Suite | Balcony view
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪11 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
This smoke-free hotel features a seasonal outdoor pool, tour/ticket assistance and ATM/banking services. Free WiFi in public areas and free self parking are also provided.
Riverchase Lodge offers 112 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they enjoy the pool at Riverchase Lodge. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance
  • Guests speak favourably about the pool and the location
  • 6 minutes by foot from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 01 September.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 198 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 207 out of 1000 reviews
Rating 4 - Poor. 165 out of 1000 reviews
Rating 2 - Terrible. 216 out of 1000 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lynnette

Stayed 2 nights in Feb 2025

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jeff

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Kady

Stayed 1 night in Feb 2025

6/10 Okay

jb

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Madelene

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

lane

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing to like everyone was extremely loud next to us and above us water pressure sucked
Stayed 2 nights in Feb 2025

2/10 Terrible

Alex

Travelled with partner
Disliked: Amenities, property conditions & facilities
First time ever staying in a hotel with no place to put your clothes. No hot water in the shower. Would not recommend this hotel to anyone.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Why was there no furniture other than the beds? They had a microwave and a mini fridge but no table or chairs.
Stayed 1 night in Feb 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room. Very spacious pool was awesome. Definitely will be back
Stayed 3 nights in Feb 2025

2/10 Terrible

Lacey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold had bad odor and had bugs check in and 15 minutes later checked out. Don’t stay here.
Stayed 2 nights in Feb 2025

2/10 Terrible

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We tried this hotel bc it had good reviews. Needless to say we checked in for about 10 mins; long enough for us to get to our room, seen the damage on the walls, some nasty bugs, and decided this was not going to work. Immediately checked out, told the staff the issue (understood) and we got our refund. Hopefully the issues have been taken care of however, we will not try this place again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, room comfort

Nice

Hello fellow traveler. Stayed in a city suite very nice room overall. Pretty good place to stay. Only pitfall is that you can tell it needed repair work. In the room we stayed in and thru out the public areas of the lodge.
Stayed 2 nights in Jan 2025

4/10 Poor

Clinton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poorly Managed Property

The Bad: Light fixtures broken, wires exposed, and the worst part was the pool was filthy, not heated, and unusable.
Stayed 2 nights in Jan 2025

6/10 Okay

Joe

Liked: Staff & service
Disliked: Property conditions & facilities
They should have let us know that major renovations were going on.
Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Shirley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the heater was out of oder so the pool was cold, at did not have brefast as other places was place was dirty.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tabitha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First night there was bugs!!! Do not stay
Stayed 4 nights in Dec 2024

4/10 Poor

Courtney

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room stayed cold even with the heat on the entire time. We couldn’t swim in the pool due to the pool room being so cold you could see your breath. The water was freezing, it was supposed to be heated. The pool was dirty. Our bath tub/shower wasn’t clean either. The price was ok but I don’t think I’ll book here again.
Stayed 1 night in Jan 2025

2/10 Terrible

Harley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jan 2025

2/10 Terrible

Amy

Disliked: Amenities
The indoor pool was so dirty and cold we could not swim. The unit we stayed in had half of the lightbulbs not working. We had no table in the unit at all.
Stayed 2 nights in Jan 2025

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