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Staybridge Suites Pigeon Forge Smoky Mtns by IHG

3.0 star property

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Photo gallery for Staybridge Suites Pigeon Forge Smoky Mtns by IHG

Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
385 Jake Thomas Rd, Pigeon Forge, TN, 37863
  • Place, The Ripken Experience - Pigeon Forge
    ‪5 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Mountain View

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Balcony, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Balcony

Designer toiletries, hair dryer, towels, soap

Studio Suite, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Balcony, Mountain View

Designer toiletries, hair dryer, towels, soap

Studio Suite, 1 Queen Bed, Balcony, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Mountain View

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Balcony, Mountain View

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications & Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Suite, Kitchen

Designer toiletries, hair dryer, towels, soap

Premium Suite, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Suite, Kitchen

Designer toiletries, hair dryer, towels, soap

Standard Suite, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchen

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Mountain View

Designer toiletries, hair dryer, towels, soap

Suite, 2 Bedrooms, Balcony, Mountain View

  • 51 sq m
  • Mountain view
  • Sleeps 8
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub, Balcony (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible Bathtub, Balcony (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(11 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Balcony (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Balcony (Communications)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications)

8.0 out of 10
Very good
(1 review)
  • 88 sq m
  • Sleeps 8
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • 88 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Staybridge Suites Pigeon Forge Smoky Mtns by IHG

Hotel with free breakfast, 6-minute walk to The Ripken Experience - Pigeon Forge
An outdoor pool, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free self parking are also provided. Additionally, a computer station, a fireplace at reception and a front desk safe are on-site. Weekly housekeeping is available.
Staybridge Suites Pigeon Forge Smoky Mtns by IHG offers 104 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes kitchen islands. 53-inch Smart televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with stovetops, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Staybridge Suites Pigeon Forge Smoky Mtns by IHG, you're just a quick walk from The Ripken Experience - Pigeon Forge. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, locker space and a computer
  • 6 minutes by foot from The Ripken Experience - Pigeon Forge and a 1-minute drive from LeConte Center at Pigeon Forge
  • Cats and dogs welcome for a fee
Free breakfast is available daily. The business-friendly Staybridge Suites Pigeon Forge Smoky Mtns by IHG also features an outdoor pool, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Pigeon Forge hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • Fenced pool
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Turndown service

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool umbrellas
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 53-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Staybridge Stes Pigeon Forge Smoky Mtns
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns an IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Pigeon Forge

Reviews

Staybridge Suites Pigeon Forge Smoky Mtns by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 233 out of 298 reviews
Rating 8 - Good. 46 out of 298 reviews
Rating 6 - Okay. 13 out of 298 reviews
Rating 4 - Poor. 2 out of 298 reviews
Rating 2 - Terrible. 4 out of 298 reviews

Reviews

10/10 Excellent

Danny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and the staff are super friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Alaa, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and close to downtown and shopping too
Stayed 3 nights in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and very convenient
Stayed 5 nights in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy, Anniston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy, Anniston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice studio. Everything I needed. ( Precious) who is at the front desk is very helpful and friendly. Free breakfast up on 6th floor and appetizers/ social mtgs on week nights. Will stay again especially for GSMJI.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay close to everything

Amazing experience. The property is brand new. Great customer service, delicious breakfast, safe sureoundings and a cute pool! The views from balcony just transport you to a different world. Easy to get to Gattlinburg. Overall, it was very centrally located to all of the attractions.
Stayed 4 nights in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We only reserved one night but the guy at check in was rude and short. Handed me my key and said there you go, didn’t tell me what floor we were on I had to ask him if it was the correct floor. Then we get into the room and although clean it smelled very strongly of antiseptic, like a hospital we had to open the doors to let it air out. The whole hotel actually had a very bad smell, except for the main lobby. Then the shower has to be the worst design, half of a glass shower door?! Water and soap was going all over the bathroom floor. And the pillows were the worst pillows I’ve ever slept on and I’ve stayed at multiple different hotels and air bnb’s. For a new hotel, and the price I expected way more.
Stayed 1 night in Aug 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Hotel was nice. Bed was comfy. The room was pretty big. They do offer breakfast, it was ok, not the best. The shower pressure could be stronger, but overall would stay again. Hotel smelled clean at all times.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Pigeon Forge, perfect stay

I wish I could stay at this hotel every time I travel anywhere. Decor, room design, bed and bedding, breakfast on the roof with a mountain view. I didn’t see anything to improve upon.
Stayed 1 night in Aug 2025

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay. Our first room on the first floor was VERY musty and humid. We brought this to the attention of the staff and they accommodated us and found us a new room on a new floor. That room was in much better condition and led to a pleasant stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yingyi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Vicky

Stayed 3 nights in Aug 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getaway for my little family. The suite/hotel is only a year old so very modern/up-to-date. Walking distance to the island in pigeon forge, but away enough where it’s not in the busy main road. Thanks StayBridge!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! The room was clean and looked exactly like the pictures. The only thing that could be improved is refilling the cold bar during breakfast, especially the fruit and yogurt toppings. With so many guests coming in and out, it’s best to keep it stocked particularly right when breakfast first opens.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Aug 2025

8/10 Good

jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad we chose Staybridge 😊

Wonderful experience at Staybridge. Super impressed with the cleanliness of the room, pool and hotel grounds which is really important for us when traveling. Everything was in top notch working order in our room and we had all the necessities. The breakfast was well balanced including healthy choices and tasty too. Thank you very much.
Stayed 5 nights in Aug 2025

4/10 Poor

Melissa

Liked: Property conditions & facilities
Disliked: Cleanliness
Hair was found all over the bedsheets to where I almost questioned if they were even changed. Long black hairs were all over the shower walls and floor. Floors were not the cleanest either..looked like it had been cleaned in a hurry. Location was great... unfortunately, we will not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Jul 2025