10/10 Loistava
Karl
Matkusti pienten lasten kanssa
8.3.2025
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We arrived at 1am after a snow storm with 4 young children. When we entered the room it had an overwhelming Maple smell, two of my kids are very scent sensitive and immediately stared getting itchy eyes and coughing. Half unloaded I went to talk to the night auditor who graciously gave me a key to a smaller room next door to see if it had the same irritating smell. Thankfully it did not so I took two kids and went next door and my husband stayed with the other two in the original room. What started out as a late night catastrophe morphed into a wonderful adventure for my kids. Thank you night auditor. The morning front desk lady was also wonderful when we had to call back from the road to say my older son left his bracelet in the shower and could housekeeping put it aside for us to get on our way back through in about 7 days. The gentleman working in the breakfast bar also offered me his phone to look up ingredients for my child with allergies on a food item because mine was in the room charging. So great and helpful. One drawback was the indoor pool was green, we were set for a swim but decided not to because of the Color. I put my hand in the water and it didn’t smell like chlorine. Don’t know if it was a water thing or an pool surface thing but. I asked an employee about it who was leaving the space. They said it was clean but…. I wasn’t convinced.
Karl
Yöpyi 1 yön maaliskuussa 2025