Grand Sunset Princess - All Inclusive

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Where to?

Dates

May 2026

June 2026

On the beach, white sand, free beach shuttle, free beach cabanas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Parking included

Explore the area

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Place, Playa Xcalacoco
‪16 min walk‬
Place, Playa del Carmen Main Beach
‪17 min drive‬
Place, Xcaret Eco Theme Park
‪29 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪51 min drive‬

Room options

Free minibar, in-room safe, desk, blackout curtains

Deluxe Suite, Garden View

Very good

Garden view
55 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Suite, Pool Access (with Bathtub, Pool View)

Excellent

55 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Family Club Room - Pool Access, Pool View

Good

59 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed
Free Wi-Fi

Family Club Deluxe

Good

Garden view
59 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed
Free Wi-Fi

Platinum Suite

Very good

59 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Laguna Villa Suite

Wonderful

59 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Double Room Deluxe with Garden View

Exceptional

Garden view
55 sq m
Sleeps 3
Free Wi-Fi

Triple Room Luxury with Pool View

55 sq m
Sleeps 3
Free Wi-Fi

Single Room Premium with Garden View

Garden view
61 sq m
Sleeps 1
Free Wi-Fi

Single Room with Lake View

Lake view
68 sq m
Sleeps 1
Free Wi-Fi

Single Room Deluxe with Garden View

Wonderful

Garden view
55 sq m
Sleeps 1
Free Wi-Fi

Double Room Deluxe with Garden View

Garden view
55 sq m
Sleeps 3
Free Wi-Fi

Quadruple Room Deluxe with Garden View

Garden view
55 sq m
Sleeps 4
Free Wi-Fi

Single Room Deluxe with Garden View

Garden view
55 sq m
Sleeps 2
Free Wi-Fi

Single Room Deluxe with Garden View

Garden view
55 sq m
Sleeps 3
Free Wi-Fi

Triple Room Deluxe with Garden View

Garden view
55 sq m
Sleeps 3
Free Wi-Fi

Triple Room Deluxe with Garden View

Garden view
55 sq m
Sleeps 4
Free Wi-Fi

Single Room Luxury with Pool View

55 sq m
Sleeps 1
Free Wi-Fi

Double Room Luxury with Pool View

55 sq m
Sleeps 2
Free Wi-Fi

Single Room Premium with Garden View

Garden view
61 sq m
Sleeps 2
Free Wi-Fi

Double Room Premium with Garden View

Garden view
61 sq m
Sleeps 3
Free Wi-Fi

Double Room Premium with Garden View

Garden view
61 sq m
Sleeps 2
Free Wi-Fi

Double Room Premium with Garden View

Garden view
61 sq m
Sleeps 3
Free Wi-Fi

Quadruple Room Premium with Garden View

Garden view
61 sq m
Sleeps 4
Free Wi-Fi

Triple Room Premium with Garden View

Garden view
61 sq m
Sleeps 3
Free Wi-Fi

Triple Room Premium with Garden View

Garden view
61 sq m
Sleeps 4
Free Wi-Fi

Double Room with Lake View

Lake view
68 sq m
Sleeps 2
Free Wi-Fi

Super Saver

Exceptional

48 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Suite

Exceptional

45 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Similar properties

Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

16 May - 17 May

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

17 May - 18 May

About this property

Grand Sunset Princess - All Inclusive

Catch some rays at the beach or spend the day relaxing at Grand Sunset Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request

Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor tennis courts, a health club and a complimentary water park are featured at the property. 12 outdoor swimming pools and 4 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Grand Sunset Princess - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa Xcalacoco. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Drinking and dining options include 10 restaurants, a coffee shop, 2 beach bars and 3 swim-up bars
Splash around at the free water park or swim in the indoor and 12 outdoor pools
Indulge with body treatments, Swedish massages or manicures and pedicures at the spa
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes 6 outdoor tennis courts, a gym and a steam room
Guests really like the accommodation for the spaciousness and cleanliness
8 minutes by car from El Camaleón Mayakoba Golf Course and 12 minutes from Quinta Avenida
Free beach shuttle service

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available. A complete renovation of Grand Sunset Princess - All Inclusive was completed in November 2025.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM. The property hosts a free manager's reception daily.

Buffet Naranja – This buffet restaurant serves breakfast, lunch and dinner.

Mexican Restaurant – This family restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Internacional Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Grill Restaurant – This family restaurant only serves dinner. Reservations are required. Open daily.

Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to on-site nightclubs

On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free uncovered self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
15 bars/lounges
2 beach bars
3 poolside bars
3 swim-up bars
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Naranja
Grill Restaurant
Internacional Restaurant
Italian Restaurant
Mexican Restaurant

Things to do

12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Indoor pool
Nightclub
Playground
Sauna
Shopping
Steam room
Table tennis
Tennis lessons

Family friendly

12 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Indoor pool
Laundry facilities
Lifeguards on site
Living room
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,425 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

No lift

Banquet hall
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Renovated entire property - November 2025
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Towels provided

Food and drink

Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Living room
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Sunset Princess All Inclusive

Grand Sunset Princess All Suites Resort

Grand Sunset Princess - All Inclusive Playa del Carmen

Grand Sunset Princess All Suites Resort Spa All Inclusive

Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

Robert, Lethbridge

14 Feb 2026

Stayed 9 nights in Feb 2026

8/10 Good

Angela

Travelled with partner, Travelled with group

13 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

private check in was fast, staff were courteous

Stayed 4 nights in Feb 2026

10/10 Excellent

Curtis

12 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Service, food and amenities were excellent.

Stayed 28 nights in Jan 2026

8/10 Good

Anik

12 Feb 2026

Stayed 6 nights in Feb 2026

10/10 Excellent

Lourdes

11 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great!

Stayed 4 nights in Feb 2026

8/10 Good

Alisabeth

10 Feb 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Thomas

Travelled with partner

10 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

All was an excellent experience. All staff were courteous--with sincerity.

Stayed 5 nights in Feb 2026

8/10 Good

Chelsea

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were spacious, recently renovated and very clean. The pools are big so there was always a spot to lay down.

Stayed 7 nights in Feb 2026

6/10 Okay

Jane

7 Feb 2026

Stayed 5 nights in Feb 2026

8/10 Good

Carolina

5 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room amenties all was good food the only thing we were disappointed was the beach access and dirt everything alse was good

Stayed 3 nights in Jan 2026

8/10 Good

Markita, Saint Francis

4 Feb 2026

Liked: Cleanliness, property conditions & facilities

Resort was under construction. I had to switch rooms when I arrived because of bugs. Chose this resort for them advertising vegetarian options; however, they barely had any. That said, the staff made the experience, and I will gladly return when construction is over.

Stayed 7 nights in Jan 2026

10/10 Excellent

Karen

2 Feb 2026

Stayed 13 nights in Jan 2026

10/10 Excellent

MARIA G

1 Feb 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Ann

Travelled with partner

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We loved our experience here. The resort was newly renovated, rooms were modern and well maintained. Enjoyed the buffet, really enjoyed the Mexican food (tamales, plantain, etc. ) and LOVED the make-your-own chievche bar (so fresh). The bartenders at the Le Fleur/Steakhouse were incredible (such high quality personalized cocktails and an unexpected show) these bartenders really made it a one of kind experience. The riviara hotel part is still under construction but it didn't effect our experience much. Really appreciated the hotel trams that drove you directly to your hotel rooms from the lobby or beach. The beach was a little eroded and a bit seaweedy but we still had a great time lounging by the beach. 100% would be excited to go back.

Stayed 5 nights in Jan 2026

10/10 Excellent

MARCO

1 Feb 2026

Stayed 3 nights in Jan 2026

4/10 Poor

Alexis

Travelled with family

1 Feb 2026

Disliked: Amenities, property conditions & facilities

I did not enjoy my stay at this resort. 1. They don’t offer an airport shuttle so you have to find your own transportation 2. The resort is currently under construction and a lot of the pools and restaurants weren’t open, and they had a lot of the buildings covered up on the outside with wood and netting. It looked a mess! 3. A lot of the pool tiles were coming off 4. People were constantly trying to sell us stuff the entire time 5. Our shower was constantly leaking and the fixtures were poorly installed 6.The concierge never brought us more wash cloths that we requested. I would not recommend this place to anyone, completely ruined my birthday!

Stayed 4 nights in Jan 2026

10/10 Excellent

Irving

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

money worthy cheap but good front beach nice views pool clean clean towels close from everything

Stayed 4 nights in Dec 2025

10/10 Excellent

PRENA

29 Jan 2026

Stayed 10 nights in Jan 2026

10/10 Excellent

DEIRDRE

29 Jan 2026

6/10 Okay

julie

Travelled with partner

29 Jan 2026

Liked: Property conditions & facilities

Disliked: Amenities

New lights on sensors are terrible. Lights went on everytime you used the bathroom at night, waking up everyone else. Showers after upgrade are worse. Floors very slippery. Need a non slip bath mat inside the stall. They removed the cut out in the wall to put ur shampoo, soap etc. Now had to all go on the floors. Those of us with bad backs, that was awful. Beach was eroded and horrible. So much stinky sargassum. Buffets were much better quality of food tho. Upgrades in there feel more like a restaurant rather than a cafeteria. Terribly noisy during construction. All in all after 3 times....likley not to return. While the rooms looked updated, too many insufficiencies.

Stayed 2 nights in Jan 2026

4/10 Poor

Angela

28 Jan 2026

Stayed 3 nights in Jan 2026

8/10 Good

Abigail

27 Jan 2026

Honestly- minus them trying to get you to sign up for a travel plan

Stayed 3 nights in Dec 2025

8/10 Good

Kseniia

Travelled with family, Travelled with group

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

clean room

Stayed 7 nights in Jan 2026

4/10 Poor

Yessica

27 Jan 2026

Stayed 9 nights in Jan 2026

10/10 Excellent

Michael

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean, great food , really good value for the price

Stayed 5 nights in Jan 2026

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Single Room Deluxe with Garden View

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Single Room Deluxe with Garden View

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Single Room Luxury with Pool View

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Double Room Luxury with Pool View

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Single Room Premium with Garden View

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Double Room Premium with Garden View

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Double Room Premium with Garden View

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Double Room Premium with Garden View

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Quadruple Room Premium with Garden View

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Triple Room Premium with Garden View

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Double Room with Lake View

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Super Saver

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Suite

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About this property

Grand Sunset Princess - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink