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Hotel Papagayo

Property class: 2

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Photo gallery for Hotel Papagayo

Reception
Exterior
Deluxe Studio | Private kitchen | Mini-fridge, microwave, stovetop, cookware/dishes/utensils
Deluxe Studio | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
153 15 Av. Nte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Room

Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Studio

Deluxe Studio | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Papagayo

This hotel features a 24-hour front desk, tour/ticket assistance and free Wi-Fi in public areas.
Hotel Papagayo offers 27 air-conditioned accommodations, with a hairdryer. Kitchenettes offer stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Papagayo, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Services include tour or ticket assistance
  • Just a 3-minute walk from Quinta Avenida and 6 minutes on foot from Playa del Carmen Main Beach
Hotel Papagayo offers its guests tour/ticket assistance. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 124825

Hotel Papagayo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

balodime

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean cute rooms, great location, friendly helpful staff
Stayed 15 nights in Feb 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Room spotless, staff helpful and courteous, reception open 24 hrs, used app to translate to make sure to give proper information and understood by client.
Stayed 7 nights in Feb 2026

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nosso pacote não incluía o café da manhã, porém nosso quarto, q era o n⁰ 101, tinha uma pequena cozinha, onde foi possível fazer o café da manhã, como lanches a noite. O atendimento por toda a equipe foi excelente, bem como a limpeza, roupas de cama e as toalhas. Super indico e voltaria!
Stayed 7 nights in Mar 2026