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Hotel Alux Playa del Carmen

2.5 star property

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Photo gallery for Hotel Alux Playa del Carmen

Pool
Property entrance
In-room safe, desk, free WiFi
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

  • City view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Interior detail
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 115 reviews
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About this property

Hotel Alux Playa del Carmen

Colonial hotel in Playa del Carmen
Along with a 24-hour front desk, this hotel has a front desk safe and free Wi-Fi in public areas.
Hotel Alux Playa del Carmen offers 16 air-conditioned accommodations with a safe and free toiletries. Televisions come with cable channels.

Bathrooms include a shower. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Alux Playa del Carmen, you're just a quick walk from Quinta Avenida. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Steps from Nuestra Senora del Carmen Catholic Church and Quinta Avenida
Hotel Alux Playa del Carmen offers its guests a front desk safe. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

More

  • 3 floors
  • Colonial architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alux Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Alux Playa del Carmen.

Property is also known as

Hotel Alux Playa Carmen
Hotel Alux
Alux Playa Carmen
Hotel Alux Riviera Maya/Playa Del Carmen, Mexico
Alux Del Carmen Del Carmen
Hotel Alux Playa del Carmen Hotel
Hotel Alux Playa del Carmen Playa del Carmen
Hotel Alux Playa del Carmen Hotel Playa del Carmen

Hotel Alux Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old quaint hotel perfect for the one night we needed !
Stayed 1 night in Dec 2019

2/10 Terrible

Brent, Atlanta, GA

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.
Stayed 1 night in Mar 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in playa

Good hotel. Clean and good location.
Stayed 2 nights in Feb 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option

Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)
Stayed 5 nights in Feb 2019

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal in fantastic area

Great value with large room and helpful staff.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Oct 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good comfortable room. My only issue is that they don´t accept credit cards.
Stayed 1 night in Mar 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to charge your batteries

I enjoyed my stay here. The room was bigger then I thought it would be and so it was cozy. The staff were friendly and nice and honest with me. Very close to cocobongo but still quiet. Good location. No complaints.

6/10 Okay

kontje

Liked: Cleanliness, staff & service, room comfort

Good budget hotel near La Quinta

I've been to Playa several times and it's such a great town, though getting more and more gentrified and expensive... This simple, cute hotel is in a great location, 3 blocks from the beach, one block to 5th Ave. Playa beaches aren't quite what they used to be. A Tulum-Playa mixed vacation would be A#1.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el hotel, precio barato, el lugar acogedor, limpio, agua caliente, fria, tv, cama comoda, las almohadas estaban bien suavecitas, tiene clima y todo bien, esta a 2 cuadras de la 5ta avenida y aunque hay un Cerveceria Chapultepec en la esquina, se duerme muy bien, el ruido no llega, todo muy bien, bueno, bonito, barato
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

Hotel com excelente localização, quarto limpo e fomos bem atendidos. Muito bom custo-benefício. Hotel é simples, e por isso as vezes tinha barulho de outros hóspedes. Mas recomendo muito o hotel.
Stayed 5 nights in Dec 2018

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOLO UN COMENTARIO EL AIRE ACONDICIONADO PODRÍA TENER UNA MEJOR UBICACIÓN DA DIRECTO A LA ALTURA DE LA CAMA HACIA UNO, PERO DE AHI HERMOSO LUGAR ME ENCANTO, TODO LO QUE LE ADICIONEN SOLO LO HARÍA UN LUGAR MAS EXCELENTE REALMENTE. HA PERDÓN Y EL PRECIO DE LA PROMOCIÓN ME ENCANTO MUY PADRE PARA MI QUE POR TRABAJO SOLO ME HOSPEDO UNA NOCHE AL SIGUIENTE VIAJO DE NUEVO.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel is
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable, cómodo y muy buen ubicado
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Bien ubicado

El hotel no tiene letrero que lo identique

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Recepción improvisada, poca gentileza del personal en recepción en cualquier momento del día, no cuentan con terminal para tarjeta de crédito lo cual fue un inconveniente, la habitación olía a humedad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente ubicación

El hotel está muy bien. Es tranquilo. Buenas instalación, atención muy amable. Sólo las camas son algo pequeñas pero en general muy bien

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HUGO ENRIQUE, CIUDAD DE MEXICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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