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Hotel Kay Adults Only

Property class: 2.5

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Photo gallery for Hotel Kay Adults Only

A beach with palm trees, a sandy shore, and a boat in the distance.
A modern bathroom with a glass shower enclosure, a vanity with a bowl sink, and a large mirror.
A hotel room with a bed, a TV, a table with a vase, two chairs, and a view of the ocean.
A kitchen with a bar area, a counter, and a seating area with a table and chairs.
A balcony with a view of the ocean, a black chair, and a small table.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for Basic Room, 1 King Bed

A hotel room with a large bed, a view of palm trees, and a balcony.

Basic Room, 1 King Bed

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room, 2 Double Beds

A hotel room with two beds, a bathroom, and a small sitting area.

Basic Room, 2 Double Beds

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room

A modern hotel room with a large bed, a flat-screen TV, a ceiling fan, and a balcony with a view.

Junior Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Interior
Marelle Hotel Boutique
Downtown Playa del Carmen
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 22 reviews
The price is €40
includes taxes & fees
25 Aug - 26 Aug
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About this property

Hotel Kay Adults Only

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a corner/local shop. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel Kay Adults Only offers 15 accommodations with laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Kay Adults Only, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas and outdoor pool access.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include convenience store, multilingual staff and a water dispenser
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
Hotel Kay Adults Only offers its guests multilingual staff, tour/ticket assistance, and a corner/local shop. WiFi is free in public spaces. You'll have access to the outdoor pool at a partner property.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle tours
  • Books
  • Outdoor pool (guest access)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Kay Adults Only

Children and extra beds

  • This property welcomes adults only.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and children 12 years old and younger aren't allowed.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Hotel Kay Adults Only Reviews

Reviews

6.4
Rating 10 - Excellent. 21 out of 82 reviews
Rating 8 - Good. 16 out of 82 reviews
Rating 6 - Okay. 20 out of 82 reviews
Rating 4 - Poor. 7 out of 82 reviews
Rating 2 - Terrible. 18 out of 82 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Esmeralda

The place is the perfect location very close to everything. However, is outdated old and they have bedbugs
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Room awesome. Only drawback.. No elevator. But the view makes up for it. Book the Junior suite room top floor. View 10/10
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dave

Liked: Cleanliness, staff & service
Beach view is fantastic. Hotel could use a little tlc but price is right. Air was not working and put in new unit within a few hours.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Shea

Liked: Cleanliness, staff & service
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

CYNTHIA

Liked: Staff & service
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
Balcony view
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities
the place was nice and clean and all staf was very frendly.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Shannon

Liked: Staff & service
The staff is excellent..
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Todd

Liked: Staff & service

Great location

The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location. Just know therenis no elevator nor help to carry your bags.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Bruce

Liked: Staff & service
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Javier

Disliked: Staff & service, amenities, property conditions & facilities
Just so yourself a huge favour and look for something else other than this place.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Vivy

Me gusto
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is old, runned down. Common areas are extremely dirty, such as the front couch, Floors, pool. Handles and door knobs are rusted, broken or falling apart. Water at tje shower comes out sparingly. The beach near by is not very good for swimming, a lot of undercurrent. The noise outside at night won’t let you relax and rest since you can hear everything. If you are looking for an economic place to stay and be able to walk everywhere, this is it. The staff is friendly. No elevators. Be prepared to carry heavy luggage to third or second floor up the stairs.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad area, old property, front dirty ocean
Stayed 5 nights in May 2025
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Stayed 5 nights in May 2025
Verified review

8/10 Good

Jodi-Anne

Liked: Cleanliness, staff & service, room comfort

Fine for a stop over

Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

vince

Liked: Cleanliness
Disliked: Amenities
No English spoken... rooms were clean...the area was loud until 1 am or so then early morning trash pick up ...hard to sleep....needed to change reservation to cancel a night... miserable experience with the hotel and hotels.com.....over 2 hours and never resolved i kept being tols the hotel needed to approve....the hotel kept saying they never called.... and i was not permitted to talk to them
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Michael

Liked: Staff & service
Need maintenance , but for 1 or 2 days is reasonable.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Jarmila

Disliked: Cleanliness, staff & service, amenities
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Wieslaw

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
Stayed 4 nights in Jan 2025
Verified review

4/10 Poor

DONATO

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
Stayed 8 nights in Jun 2025
Verified review

6/10 Okay

Rafael

.
Stayed 1 night in Dec 2024