Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

VIP Access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Relax with a drink at the bar, surrounded by a unique bamboo ceiling and patterned tile floor.

Creator video - submitted by Sally Nguyen

Enjoy stunning ocean views from spacious balconies and terraces, overlooking a vibrant pool area.

Experience a vibrant and contemporary lobby with a unique pineapple sculpture, cozy seating areas, and a well-stocked library.

Enjoy meals in a serene outdoor setting with tables and chairs overlooking a water park.

Overview
Rooms
Location
Policies

Popular amenities

Free airport shuttle
Pool
Bar
All-inclusive
Room service

Explore the area

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

Cirque du Soleil Boutique at Vidanta Riviera Maya
‪9 min drive‬
Puerto Morelos Town Square
‪17 min drive‬
Puerto Morelos Beach
‪18 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪37 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Big Kahuna Suite

108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Lair Suite

108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Suite, Oceanfront (SWIM-UP QUEEN)

Wonderful

54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Good

54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Exceptional

54 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Sleeps 10
1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Sleeps 10
1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Sleeps 10
1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Single Murphy Bed

Suite, Oceanfront (SWIM-UP KING)

Wonderful

54 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

54 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Exceptional

54 sq m
Ocean view
Sleeps 5
1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Pineapple Suite

108 sq m
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Suite with Sea View

Sea view
Sleeps 4
1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Suite with Sea View

Sea view
Sleeps 4
1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Suite Premium with Pool View

Sleeps 7
2 Double Sofa Beds and 2 Queen Beds

Suite Standard with Sea View

Sea view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite with Sea View

Sea view
Sleeps 8
2 Double Sofa Beds, 1 King Bed and 1 Queen Bed

Suite Superior with Sea View

Sea view
Sleeps 5
1 Double Sofa Bed and 2 Queen Beds

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About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

Catch some rays at the beach or spend the day relaxing at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers 280 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Náay Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. During your stay, you'll be close to Maroma Beach. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.

Free WiFi
Free self-parking
Drinking and dining options include 6 restaurants, 2 swim-up bars and 3 bars/lounges
Splash around at the free water park with a lazy river or swim in the outdoor pool
Treat yourself to manicures and pedicures, body treatments or facials at Náay Spa
Services include babysitting, free food shopping service and a free children's club
On-site recreation includes a 24-hour gym, a steam room and a sauna
Guests have great things to say about the helpful staff and the family-friendly amenities
10 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya and 8 minutes from Playa Paraiso Golf Course
Free airport shuttle service

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 6 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 5-star Playa del Carmen hotel is smoke free.

The hotel hosts a free manager's reception daily.

YACHT CLUB, WORLD CUISINE – On-site restaurant.

GOOD BURGER™ – On-site family restaurant. Open daily.

BIKINI BOTTOM BAR™ & GOUR – On-site theme restaurant. Open daily.

PIAZZA™ – On-site family restaurant. Open daily.

LE SPATULA – MARKET DININ – On-site theme restaurant. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Aerobics

Cooking

Dancing

Pilates

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour free return airport shuttle
Limo/town car service
Free self parking on site

Food and drink

2 swim-up bars
3 bars/lounges
6 restaurants
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

BIKINI BOTTOM BAR™ & GOUR
GOOD BURGER™
LE SPATULA – MARKET DININ
PIAZZA™
YACHT CLUB, WORLD CUISINE

Things to do

24-hour health club
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Games
Lazy river
Outdoor pool
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

Changing table
Children's dinnerware
Children's games
Children's pool
Free children's club
Free cot
Free water park access
Grocery/convenience store
In-room babysitting
Laundry facilities
Lazy river
Outdoor pool
Playground
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift

1 building
6 floors
Built in 2021
Smoke-free property

Room amenities

Bedroom

Free cot
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Children's robes
Children's slippers
Deep soaking bathtub
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Smart TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property Registration Number OPERADORA GENTION SA DE CV

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya

Nickelodeon Hotels Resorts All Inclusive Riviera Maya

Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Alton Glaspie

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property overall.

Stayed 4 nights in Apr 2025

6/10 Okay

Ariel

22 Apr 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Camila

Travelled with family and small children

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing Resort!

Stayed 3 nights in Mar 2025

10/10 Excellent

Sandy

Travelled with family

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent for families with toddlers

Stayed 4 nights in Mar 2025

10/10 Excellent

Kelly

Travelled with family

17 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly. Lots to keep kids engaged and entertained. The pools in the room were ice cold though. And the water park was crowded due to being open to the public. Good luck finding seating.

Stayed 5 nights in Apr 2025

4/10 Poor

Katherine Marie

Travelled with family, Travelled with family and small children, Travelled with partner

16 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The waterpark is fun (for one day). Hotel pool and beach are terrible. The beach is basically non-existent. The main hotel pool is horrible, basically an extended pool off of the main floor rooms. You feel like you are swimming in people's private areas. No service at the pool or beach. If you want to visit this hotel. I suggest just paying for a day pass for the waterpark and staying somewhere else. The breakfast restaurant felt more like an overcrowded noisy public cafeteria than a resort restaurant.

Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremy David

Travelled with family

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed our time there.

Stayed 8 nights in Apr 2025

6/10 Okay

nakia

Travelled with family

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The food was soo BADDDDD !! I mean room service is what i lived off of for 5 days ! I Hated the shuttle !!!!”Wet or dry ride same shuttle and now your butt is wet ! No entertainment or even music by the pool . I i didnt always want to go to waterpark or lobby! I didnt like room floor getting slippery i fell .

Stayed 5 nights in Mar 2025

8/10 Good

Brittney Marie

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Olga, Federal way

Travelled with family

13 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is so nice I enjoy everything there the rooms are so clean the park everything was just perfect.

Stayed 2 nights in Mar 2025

10/10 Excellent

Armando De La

Travelled with family and small children

11 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was great and kind. Everything was clean and beautiful

Stayed 4 nights in Mar 2025

2/10 Terrible

ivan

10 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I got a charge of 282.00 usd chare for my son afther i had paid 2,500. For a family 0f 4 for 2 nights. It was a gift for my sons birthday. I knew he was gana be 13th. The resort charged in cash when checking in. I tried to contact expedia but no response to try and get my refund back. Resort manager said as long as expedia calls us. We will give you your money back.

Stayed 2 nights in Apr 2025

10/10 Excellent

Lanny L

Travelled with family

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was excellent. I liked that the hotel was away from the water park. The views were beautiful. So kid friendly, my kids favorite vacation so far.

Stayed 7 nights in Mar 2025

6/10 Okay

ramesh

9 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar 2025

8/10 Good

nariman

Travelled with family

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safety in pool area for kids. # of life guards was very well organized

Stayed 4 nights in Mar 2025

8/10 Good

Jimmy

7 Apr 2025

Stayed 5 nights in Apr 2025

6/10 Okay

Niraj

7 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Adelaida

Travelled with family, Travelled with family and small children

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel exceeded my expectations. I’ve done other all inclusive places, but this is what all inclusive should be like. The food was delicious we tried all the restaurants and everything was amazing. Service staff were top notch, the park was amazing. My son rated it as the best vacation destination, he is 9. An amazing experience for our family.

Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hermoso

Stayed 6 nights in Mar 2025

10/10 Excellent

Shanise

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

8/10 Good

Shinique

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We visited for my daughter’s 8th bday. She had a blast, but not enough activities for the price! Food needs improvement. She didn’t use any of the slides, basically swam in the pool and use the lazy river

Stayed 3 nights in Mar 2025

10/10 Excellent

Leidy

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 7 nights in Mar 2025

6/10 Okay

Katrina Danielle, Valley Stream

Travelled with family and small children

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the hotel but the food was TERRIBLE! Breakfast, lunch, dinner and drinks… all terrible!

Stayed 4 nights in Mar 2025

10/10 Excellent

Heily

Travelled with family and small children

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you’re a Nickelodeon fan or traveling with kids, this resort is a dream come true! The themed suites, character meet-and-greets, and massive water park make it a paradise for families. The food is surprisingly good for an all-inclusive, with plenty of variety, and the service is excellent. The SpongeBob and Teenage Mutant Ninja Turtles experiences are especially fun. That said, it can be pricey, and some areas get crowded. If you’re looking for a quiet, relaxing vacation, this might not be the best fit. But for families wanting non-stop fun, it’s worth it!

Stayed 4 nights in Mar 2025

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Choose dates to view prices

Photo gallery for Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Popular amenities

Explore the area

Room options

View all photos for Big Kahuna Suite

Big Kahuna Suite

View all photos for Lair Suite

Lair Suite

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

Suite, Oceanfront (SWIM-UP QUEEN)

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

View all photos for Suite, Oceanfront (SWIM-UP KING)

Suite, Oceanfront (SWIM-UP KING)

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

Penthouse, Oceanfront (SWIM-UP KING SUITE)

View all photos for Pineapple Suite

Pineapple Suite

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Suite Premium with Pool View

Suite Premium with Pool View

View all photos for Suite Standard with Sea View

Suite Standard with Sea View

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Suite Superior with Sea View

Suite Superior with Sea View

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About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property