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Riviera Maya Suites

3.0 star property

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Property grounds
Creator video
Bungalow, 2 Double Beds, Kitchen | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, high chair

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, high chair

Superior Penthouse, 3 Bedrooms

  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Basic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Superior Penthouse, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Villa (Garden Villa)

  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(2 reviews)
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 149.9 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run films

Suite Palmar 1 Bedroom,balcony

  • 180.0 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Bungalow With Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 4 Double Beds

View all photos for 2-Bedroom Apartment Superior With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Superior With Garden View

  • Sleeps 6
  • 3 Double Beds

View all photos for Bungalow With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Bungalow With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for 2-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Standard With Street View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for 4-Bedroom Villa

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

4-Bedroom Villa

  • Sleeps 9
  • 2 King Beds, 2 Single Beds and 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for 3-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 2 Single Beds, 2 Double Beds and 1 King Bed

View all photos for Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Apartment Standard With Street View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 3-Bedroom Apartment Superior With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Superior With Garden View

  • Sleeps 8
  • 4 Double Beds

View all photos for 2-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Standard With Garden View

  • Sleeps 6
  • 3 Double Beds

View all photos for 2-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

2-Bedroom Apartment Standard With Street View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

3-Bedroom Apartment Standard With Street View

  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 2 Single Beds

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About this property

Riviera Maya Suites

Family-friendly hotel with marina and rooftop terrace
Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and laundry facilities.
Riviera Maya Suites offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with digital channels and first-run films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Riviera Maya Suites. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from Quinta Avenida and 4 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Riviera Maya Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 308 out of 396 reviews
Rating 8 - Good. 60 out of 396 reviews
Rating 6 - Okay. 15 out of 396 reviews
Rating 4 - Poor. 7 out of 396 reviews
Rating 2 - Terrible. 6 out of 396 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina A

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a stay last minute and on a budget and this
Stayed 7 nights in Apr 2025

8/10 Good

Xinxin

Travelled with family
Liked: Cleanliness, staff & service
Great location, close to the 5th Ave. and the beach. The staffs are very friendly and attentive. The hotel is a bit old and small, but overall great experiences, will come back again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Gino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had great 9 nights there in the bungalow.

Everything was amazing. The animals in the garden, the pool, the service, all the receptionists, fresh water in the kitchen, the white sand on the beach...
Stayed 9 nights in Apr 2025

10/10 Excellent

Elizabeth, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Aki

Stayed 3 nights in Apr 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 10 days at Rivirea Maya Suites and we couldn’t have picked a better hotel! We loved the beautiful grounds and pool area. It feels like a tropical hideaway right in the city. The location is great, close to everything from the beach to all the action along Quinta Av, and more…but just away enough from the action to still feel peaceful and very safe. And the staff was wonderful - everyone is so friendly and alway helpful with any questions or requests. We look forward to our next visit.
Stayed 11 nights in Apr 2025

10/10 Excellent

Lisa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Riviera Maya suites, the Staff are lovely, the room was so spacious, and the private Terrace was a lovely addition. We also thoroughly enjoyed the pool area.
Stayed 7 nights in Apr 2025

8/10 Good

Tek, Didcot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, amenities and good value for money.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yosef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location good customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Della

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walking to all the shops. We spent a lot of time in the pool and hot tub. The room had comfortable beds and all the amenities you need. I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector M

Liked: Property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
One block from the beach and one block from quinta avenida, still somehow feels secluded with a nice pool to chill out
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Stayed 3 nights in Apr 2025

10/10 Excellent

david

Stayed 9 nights in Mar 2025

8/10 Good

Amy

Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie, oakland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first suite we were given was right over 5th avenue, and the bar on the corner had such loud music past 1am that I couldn't sleep. Fortunately they were able to put us in another suite, which was fantastic. Kids loved the pool. Beach & 5th Ave close by and convenient walk to everything. Hotel staff gave us some great recommendations for cenotes like Kaan Luum. My son got sick and they recommended a great doctor just down the street. Can't say enough great things about this hotel! But, if traveling with kids or wanting to get to bed before 1am, call ahead to make sure you're not getting the suite right over 5th Ave.
Stayed 7 nights in Mar 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! We loved our time staying here!
Stayed 7 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was nice, spacious and clean. Would stay here again different suite. we were right next to Quinta Avenida music was loud at night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

It’s nicely maintained, I enjoyed my stay
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and garden area. Convenient and central location. Close to beach, shopping, restaurants etc.
Stayed 3 nights in Mar 2025

10/10 Excellent

JODY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the rivera maya. The rooms are comfortable and large! It's walkable to the beach, shopping, dining, etc. We will definitely be back. Manual at the front desk was pleasant and wonderful s to work with. They offer complimentary beach chairs and umbrellas. Couldn't ask for more
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025