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Thermas All Inclusive Resort Poços de Caldas By Nacional Inn

3.5 star property

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Photo gallery for Thermas All Inclusive Resort Poços de Caldas By Nacional Inn

4 indoor pools, 3 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
2 bars/lounges, poolside bar
Lobby sitting area
2 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Av. Vereador Edmundo Cardillo 3131, Poços de Caldas, MG, 37706-106
  • Walter World Theme Park
    ‪1 min walk‬
  • SESC Pocos de Caldas Community Center
    ‪5 min drive‬
  • Thermas Antonio Carlos
    ‪5 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Minibar, in-room safe, blackout curtains, free WiFi

Superior Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Minibar, in-room safe, blackout curtains, free WiFi

Superior Room

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment Superior

Minibar, in-room safe, blackout curtains, free WiFi

Apartment Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment Deluxe

Minibar, in-room safe, blackout curtains, free WiFi

Apartment Deluxe

  • Sleeps 4
  • 2 Double Beds

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About this property

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn

All-inclusive property with 3 outdoor pools and 4 indoor pools
4 indoor pools, 3 outdoor pools and a restaurant are available at this smoke-free property. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a poolside bar and a sauna are on-site.
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers 148 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Poços de Caldas property provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

3 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn, you're just a quick walk from Walter World Theme Park. You'll find features such as free WiFi in public areas and free valet parking, plus 4 indoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Splash around at the waterslide or swim in the 4 indoor and 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a sauna and a playground
  • Steps from Walter World Theme Park and a 4-minute drive from Macacos Fountain
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers its guests 3 outdoor swimming pools and 4 indoor swimming pools along with an outdoor tennis court, a waterslide, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, an arcade/games room, and multilingual staff are also featured at the family-friendly Thermas All Inclusive Resort Poços de Caldas By Nacional Inn. Self parking and valet parking are free.

This 3.5-star Poços de Caldas property is smoke free.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thermas Hotel Walter World All Inclusive Pocos de Caldas
Thermas Resort Walter World Pocos de Caldas
Thermas Walter World Pocos de Caldas
Thermas Walter World
Thermas Resort All Inclusive Pocos De Caldas
Thermas Resort Walter World All Inclusive Pocos De Caldas
Thermas Walter World All Inclusive Pocos De Caldas
Thermas Walter World All Inclusive
Thermas Walter World Inclusiv
Thermas Inclusive Pocos Calda
Thermas Resort All Inclusive Pocos De Caldas
Thermas All Inclusive Pocos De Caldas
Thermas All Inclusive
All-inclusive property Thermas Resort All Inclusive
Thermas Resort Walter World All Inclusive
Thermas Hotel Walter World All Inclusive
Thermas Resort Walter World
Thermas Hotel
Thermas Inclusive Pocos Caldas

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 205 reviews
Rating 8 - Good. 66 out of 205 reviews
Rating 6 - Okay. 14 out of 205 reviews
Rating 4 - Poor. 9 out of 205 reviews
Rating 2 - Terrible. 1 out of 205 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RUBENS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Roseli Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Alex

Travelled with family
Liked: Cleanliness, room comfort

Zero acessibilidade

Claro! Aqui está uma crítica objetiva e bem estruturada para sua publicação: Tive uma experiência decepcionante neste hotel resort no último fim de semana. Escolhemos o local por sua acessibilidade e proximidade entre as áreas de lazer, como meus irmãos haviam recomendado. No entanto, ao chegarmos, descobrimos que eventos noturnos foram realocados para um espaço de difícil acesso, exigindo a descida por escadas sem alternativa para quem tem mobilidade reduzida. Meus pais, idosos, não puderam participar da programação noturna, e o hotel não ofereceu nenhuma solução. Além disso, notamos uma queda na qualidade da alimentação em comparação a anos anteriores, o que comprometeu ainda mais a experiência. Outro ponto crítico foi a superlotação dos shows noturnos. O espaço escolhido não comportava a todos, e no sábado, muitas pessoas ficaram do lado de fora assistindo pela janela. Fica o alerta para quem precisa de acessibilidade ou busca uma experiência mais confortável e bem organizada.
Stayed 2 nights in Feb 2025

8/10 Good

JULIANA

Stayed 3 nights in Feb 2025

10/10 Excellent

Paula Regina Gonçalves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Angela Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comida muito gostosa, porém o quarto 315 rejunte do banheiro com crostas preta. O banheiro não tem ventilação, não tem como secar biquíni, o quarto com cheiro de mofo
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção para família

Ótimo hotel para passar com a família. As piscinas aquecidas são muito boas, com muito espaço. Várias piscinas diferentes, com espaço suficiente para todos. Sauna e academia ótimas. Serviço de bar muito bom, com ótima variedade e equipe atenciosa.
Stayed 2 nights in Feb 2025

8/10 Good

Felipe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Fiquei decepcionado com o serviço de reposição, filas e inacreditável que não limpam os caldeirões para criança, tuvemos que limpar todos os dias antes de usar pois todoa estavam nojentos. A estrutura do hotel é bem legal.
Stayed 2 nights in Feb 2025

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não espere por um resort !

Esperava me hospedar em um resort, mas infelizmente ele não é o que esta descrito. No primeiro dia até elogiuei no meu Instagram com quase 600 mil seguidores, mas é muito inferior a qualquer outro.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniela A P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo x benefício. Excelente atendimento, ambiente organizado, limpo. Refeições abundantes e variadas. Equipe prestativa. Há amplos espaços para atividades diversas, definitivamente valeu o passeio e recomendo este hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele Ayumi

Stayed 2 nights in Oct 2024

6/10 Okay

LUIZ

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susana Maria de Azevedo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

LEANDRO REGIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Hermann

Liked: Staff & service

Razoável

Uma hora e quinze num saguão lotado e com filas para fazer o check in. De resto o atendimento foi bom. Comida simples mas boa. No entanto, restaurante lotado com dificuldades do pessoal na reposição. Quarto confortável. Cadeiras insuficientes à beira das piscinas. Tivemos que sentar, em plena tarde de sol, num sofá do ambiente interno. Tudo só começa às 10 da manhã.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024