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Hotel Popayán Plaza

2.5 star property

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Photo gallery for Hotel Popayán Plaza

Dining
Lobby
Exterior
Free WiFi, bed sheets
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Carrera 9na # 4 24, Popayán, Cauca, 0000
  • Place, Caldas Park
    ‪5 min walk‬
  • Place, Popayán Cathedral
    ‪5 min walk‬
  • Place, University of Cauca
    ‪8 min walk‬
  • Airport, Popayan (PPN-Guillermo Leon Valencia)
    ‪15 min walk‬

Room options

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Popayán Plaza

Hotel in Popayán with free breakfast and 24-hour front desk
This smoke-free hotel features a snack bar/deli, self parking and concierge services. Free full breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Popayán Plaza offers 15 accommodations. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Popayán Plaza, you're just a quick walk from Iglesia de San Francisco. Free breakfast, free WiFi in public areas and a snack bar/deli are available.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Iglesia de San Francisco and Museo Guillermo Leon Valencia
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Hotel Popayán Plaza also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available.

This Popayán hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (COP 7,000 per day)
  • Parking on site (COP 7,000 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: COP 7000 per day
  • Nearby parking fee: COP 7000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Popayán Plaza Popayan
Popayán Plaza Popayan
Popayán Plaza
Hotel Popayán Plaza Hotel
Hotel Popayán Plaza Popayán
Hotel Popayán Plaza Hotel Popayán

Hotel Popayán Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM

Liked: Amenities
Simple clean facilty well located. Friendly and helpful front desk personnel
Stayed 1 night in Jan 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pillows were awful, room was hot without a fan, very noisy.
Stayed 1 night in Jan 2019

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sympa tres bien situé

Stayed 3 nights in Mar 2025

8/10 Good

carlos e

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel pequeño, buen desayuno , apenas para llegar del trabajo a descansar
Stayed 2 nights in Dec 2023

6/10 Okay

Fabian

Liked: Staff & service
.
Stayed 1 night in Aug 2022

8/10 Good

luke

Stayed 1 night in Nov 2020