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Hotel AquaCity Mountain View

4.0 star property

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Photo gallery for Hotel AquaCity Mountain View

Water park
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Waterslide
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Sportová 1397/1, Poprad, 05801
  • Place, AquaCity Poprad
    ‪1 min walk‬
  • Place, Poprad Ice Stadium
    ‪3 min walk‬
  • Place, Tatra Gallery
    ‪13 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Apartment

  • Hill view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Europa
Poprad
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 85 reviews
The price is €129
includes taxes & fees
30 Jun - 1 Jul
Hotel Europa

About this property

Hotel AquaCity Mountain View

After a day on the slopes, return to Hotel AquaCity Mountain View to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including a hot tub and a full-service spa.
Hotel AquaCity Mountain View offers 41 accommodations with minibars and a safe. Rooms open to balconies. 120-cm LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the hotel. 3 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Fire and Water has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Hotel AquaCity Mountain View, you're just a quick walk from Poprad Ice Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at High Tatras Restaurant, a buffet restaurant that serves local cuisine
  • Splash around at the free water park or swim in the 4 indoor and 3 outdoor pools
  • Indulge with body scrubs, body treatments or Thai massages at Fire and Water
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Steps from AquaCity Poprad and 4 minutes on foot from Poprad Ice Stadium
  • Airport and ski shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Enjoy a treatment at the full-service spa and a relaxing soak in the hot tub after a day on the slopes. This ski hotel also offers 4 indoor and 3 outdoor swimming pools. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Hotel AquaCity Mountain View helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. Public spaces have free WiFi. This ski hotel also offers a children's pool, a complimentary children's club and outdoor tennis courts. Self parking is free.

This 4-star Poprad hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
High Tatras Restaurant – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • High Tatras Restaurant

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 4 indoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 120-cm smart TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel AquaCity Mountain View offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Mountain View Hotel Poprad
Mountain View Poprad
Hotel AquaCity Mountain View Poprad
AquaCity Mountain View Poprad
AquaCity Mountain View
Aquacity Mountain View Poprad
Hotel AquaCity Mountain View Hotel
Hotel AquaCity Mountain View Poprad
Hotel AquaCity Mountain View Hotel Poprad

Hotel AquaCity Mountain View Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities
Staff very pleasant and welcoming - rooms / bathrooms spotless!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service
Nice place to be, the park is great after a day full of attraction. Air condition did not work well, so it was hot in the room. Dinner is nice, I think it is better to go to a restaurant.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Cynthia D

Disliked: Staff & service

1st visit to hotel - could be better

It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room. Thank goodness there was an oscillating fan in room. Bartender at cocktail longue on 1st floor was great. Lavender cocktail was very nice. You need to build a walkway from parking area so people can safely walk to hotel.
Stayed 1 night in Aug 2022
Verified

8/10 Good

tibor

Liked: Cleanliness, staff & service, amenities
Tiszta szoba, kellenes meleg.vizforraló.minibár.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Nicolas

Liked: Staff & service
Salle de restauration bruyante (bruit des chaises sans patins insupportable) et pas très propre. Néanmoins la nourriture est correcte. Chambre vieillotte mais spacieuse, la climatisation ne fonctionnait pas, nécessité d’ouvrir la fenêtre pour ne pas avoir trop chaud et ventiler (odeurs). De plus la gare étant proche, cela induit donc des nuisances sonores notamment tôt le matin. Belle vue sur les montagnes, notamment pour les hauts étages. Proche des transports (trains et bus) et de la vieille ville. L’Aquapark est inclus, les piscines chauffées, mais il y a du monde car ce n’est pas exclusivement réservé pour les clients de l’hôtel.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Half-board hotel with heated pools

Hotel with indoor and outdoor heated pools features a 38-degree outdoor pool that will keep you entertained. Very good breakfast and good dinner
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

very nice hotel. The room has a smell of cigarettes but beside that everything was ok.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Many thanks.

Great staff, location, and service.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Arsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, good hotel
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko ok
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr gut und sauber. Das Schwimmbad hat uns auch gefallen
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Fung Yee

Liked: Cleanliness, staff & service
No air conditioners Very hot
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Just Ok/Not Worth It

It's a spa hotel that could learn a lot by visiting other spa hotels around the world. They charge you for an early check-in 20euros, which is steep, especially when the place is huge, and was obvious that they weren't at capacity. As far as I could tell, you have to book the dinner and breakfast with the room, and both are not good. Imagine you are eating airplane food and that's what you have. If you can avoid it make sure you do.They didn't provide water at the dinner or in the room (only for a fee), which is very strange for a "spa" hotel. They charge for any little thing "extra" you get. For example, they charge for fresh juice at breakfast. They have a security tag on a very worn robe, which is extremely tacky. They make you purchase slippers, but because the spa floor was so wet I almost fell many times. They don't give you an intro to the spa areas and it was confusing. We finally found the "fire & water area", which is the only area worth going to unless you have a loud family or you want to watch tv or listen to bad music. It's more like a family waterpark than a spa. Fire & Water area does have a lot of different saunas, and an ice room, so that was the best part of our stay. The bed was comfortable, but there was a super loud noise in the hall at around 3:30 am that woke us. The wifi doesn't work well. The receptionists are friendly. The spa doesn't open until 10am and guess what check-out is also at 10am. Unless you want to pay an extra 20euro again.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We like it

The room was exelant, new and well decorate. The service was very good. What we dislike is the fact that you have to walk a lot to the pools and to eat.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

A szoba és a fürdőszoba kiemelkedően tágas volt. Az erkélyről csodálatos kilátás nyílik a Tátra hegységre. A wellness részleg gyönyörű és minden igényt kielégít. Az ételválaszték szerény, de ízletesek. Visszatérnék!
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Milan

Food, spa, all was perfect. Dont be confused with the Season hotel which is 3star only, thus rooms are smaller and not so nice and comfortable. Slippers are not provided!
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sleepover at a waterpark

this hotel was amazing. you get fill access to an amazing waterpark with the room! and free breakfast and dinner! couldn’t ask for anything more!!!
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Spa

Amazing spa facility and views. The breakfast buffet was very good but there were almost no vegetarian cooked food options at dinner. This was a bit of a disappointment as they had more veggie options there on my previous stay.
Stayed 2 nights in Sep 2017
Verified

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hezký hotel

Velmi příjemný hotel spojený s aquaparkem, nedaleko od sjezdu z dálnice D1. Moderní pokoje, dobře vybavené. poloha pokojů v rámci hotelu je trochu vzdálenější od recepce i vchodu do hotelu. V ceně jsou snídaně, večeře i vstup na bazény, samozřejmě wi-fi.
Verified

10/10 Excellent

Louis Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A huge complex with family feeling.Awesome place!

The Hotel is located in a gorgeous picturesque area surrounded by beautiful mountains,clean air and outstanding thermal facilities,massage,beautiful large pools,great restaurant,coffee and liquors and beer bar. Staff are courteous very helpful with good English skills. The pools are awesome,clean warm and fresh thermal water. Sky areas are visible from my room balcony not far away.Also the view of the Tatras are breathtaking. The breakfast facility is worth of special mention with long tables piled up high with excellent quality pastries,cakes,cereals,nuts,fresh fruits,breads,juices,syrups and delicious preserves possibly all homemade. The hot items are served freshly made by a chef on a hot grill and you can enjoy eggs any style,omelets, small delicious thin airy pancakes similar to palachinka,many sausages,cold cuts,bacon,yogurts,fresh fruits and almost anything you can think of. It is hard to imagine you wouldn't find something delicious here! Check out was super fast even in rush hour and I must thank Ms. Lili at checkout counter for helping me with my taxi to Kosice Airport.Great young lady very helpful kind and patient with someone that didn't speak the Slovak language.THANKS!! I most definitely visit again this hotel for a long stay in ski season and spring even when I traveled all the way from New York the trip was worth it. A very nice place you should visit no matter what country you are from. I give it 5 stars!
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star experience

A wonderful experience staying at this hotel. It is new, and built to be almost completely carbon - neutral. A stay at the hotel gives you unlimited access to the attached waterpark, including an excellent sauna area with eight different saunas, three cooling areas. (an ice cave, cold pool, and an ice fall) Breakfast and dinner are included, and drinks are very affordable. Location is just a short walk to the train station and the room has a balcony with chairs and a gorgeous view of the High Tatras mountains. I would highly recommend this hotel to anyone looking for a relaxing getaway in Eastern Europe. My only complaint is that for as new of a hotel as it was, it did not have in-room WiFi. You had to go to the lobby to get it. It's a minor inconvenience though for a great experience overall.
Verified

10/10 Excellent

Arsen

Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Cynthia D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023