Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a corner/local shop and charcoal grills. Housekeeping is available once per stay.
Crystal Palace Resort offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features fans and blackout curtains. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Memory foam beds feature down duvets. 40-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Crystal Palace Resort's great location. During your stay, you'll be within walking distance of Crystal Beach. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
Free Wi-Fi in some public areas
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the seasonal outdoor pool
Amenities include convenience store and coffee/tea in a common area
Guests have good things to say about the accommodation for the cleanliness and comfy beds
15.5 mi (24.9 km) from Port of Galveston Cruise Terminal and 20.4 mi (32.9 km) from Moody Gardens
Dogs welcome free of charge (restrictions apply)
Crystal Palace Resort offers its guests a seasonal outdoor pool, barbecue grills, and coffee/tea in common area. WiFi is free in public spaces. Free self parking is available. A complete renovation of Crystal Palace Resort was completed in January 2023.
Smoking is allowed in designated areas at this Port Bolivar hotel.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Food and drink
Coffee and tea in common areas
Things to do
Seasonal outdoor pool
Water sports equipment
Family friendly
Fenced pool
Grocery/convenience store
In-room microwave
Mini-fridge
Pool toys
Seasonal outdoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Guest services
Change of bedsheets (on request)
Housekeeping (once per stay)
Outdoors
Barbecue grill
Beach loungers
Direct access to the beach
Free pool cabanas
Outdoor furniture
Pool loungers
Accessibility
Hardwood flooring in public areas
Hardwood flooring in room
No lift
More
1 building
2 floors
Built in 1984
Designated smoking areas
Renovated entire property - January 2023
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Memory foam mattress
Bathroom
Bathtub or shower
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch LED TV with cable channels
Food and drink
Microwave
Mini-fridge
More
Access via exterior corridors
Air conditioning
Desk
Fan
Heating
Individual decor
Individual furnishings
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only dogs are allowed
Maximum 2 (weight limit: 40 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 50 per stay
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
The seasonal pool will open on 01 March and close on 30 September.
Pool access available from 7:00 AM to 10:00 PM
Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Crystal Palace Resort Hotel
Crystal Palace Resort Port Bolivar
Crystal Palace Resort Hotel Port Bolivar
Crystal Palace Resort Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 297 out of 578 reviews
10 - Excellent
297
Rating 8 - Good. 145 out of 578 reviews
8 - Good
145
Rating 6 - Okay. 68 out of 578 reviews
6 - Okay
68
Rating 4 - Poor. 29 out of 578 reviews
4 - Poor
29
Rating 2 - Terrible. 39 out of 578 reviews
2 - Terrible
39
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Linda
28 Nov 2025
Liked: Staff & service
People at desk were very nice and helpful
Linda
Stayed 1 night in Nov 2025
2/10 Terrible
Ernest
Travelled with group
17 Nov 2025
Liked: Cleanliness
I paid in cash 5 days after they charged my credit card for the room they will not answer the phone when i call
Ernest
Stayed 4 nights in Nov 2025
6/10 Okay
Brenda
17 Nov 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was outdated but clean. The staff was nice and friendly but needed our. license plate to park on the lot
I thought that strange. No coffe pot in the room it was listed in the front office.
Brenda
Stayed 1 night in Nov 2025
10/10 Excellent
Mabel
Travelled with family, Travelled with group
16 Nov 2025
Liked: Cleanliness, staff & service
The staff was kind and room was super clean.
Mabel
Stayed 3 nights in Nov 2025
2/10 Terrible
Jessica
Travelled with group
14 Nov 2025
Disliked: Cleanliness, amenities
The office is always closed and locked, have to wait to ring the doorbell. The whole property is in need of desperate attention/repair. There is no housekeeping daily services.
The room was clean, beds were comfortable, staff was friendly. We booked a room for two days, would definitely stay here again. It is an older establishment.
My room was clean and updated. The AC was cold and the fan in the room provided excellent circulation. The room was also very spacious and the pool was well kept. The grounds were clean and the staff pleasant and helpful. For the price, it was an excellent value.
Room spotless, staff very friendly, everytime am going to galveston i stay here
LIZENA
Stayed 1 night in Oct 2025
6/10 Okay
William
Travelled with partner
23 Oct 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not what we were expecting from the photos we saw on Expedia… their pool is amazing definitely the best one we've seen in a while and the staff was very welcoming and helpful... the exterior of the facility looked like it had been decorated by a street artist and the beds were comfortable… However our only problem was that our room was very moldy as was evidence by us both having pretty bad reactions ...we did not ask for a room change as we were exhausted but by four in the morning we were both so bad we left and the reactions promptly went away. So if you're allergic to mold definitely ask for a second floor room ... the staff I'm sure would have accommodated us if we had the energy to ask…
The room was large and comfortable. The hotel is not on the water and there is no ocean view. There is also not much to do on the Bolivar Peninsula nd we wound up taking the ferry to Galveston for dinner.
Very happy with my stay. My only issues would be I could not connect to WiFi so unable to really use the tv or connect my devices to stream programs and the sleeper sofa in the room was not usable. Other that that I would definitely stay again.
Rooms are good for a one night stay, but need some repairs. TV dish was out so we did not have any TV to watch, not even local channels worked. Light from lamp was broken, so there was poor lighting in the evening.
The mattress was old and stained. The stairwell was filthy. The room had a horrible stench and started to trigger my wife's asthma. The furniture was falling apart. The sofa was frayed and stained. There were ants everywhere outside. There was no elevator to the 2nd floor. They have just slapped on new paint, but it is already falling apart. I believe the stench is a disingenuous attempt to cover up the smell of the building rotting from the inside out.