Kwa'Lilas Hotel

3.5 star property

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Photo gallery for Kwa'Lilas Hotel

Stylish building with a flat roof, featuring a glass door entrance and vertical wooden panels.
Restful retreat with a large bed, two nightstands, and a decorative headboard.
Relax in a stylish lounge area with a unique wall panel, comfortable seating, and a touch of nature.
Experience a welcoming atmosphere in our lobby, featuring a reception desk, comfortable seating areas, and decorative wall with intricate patterns.
Situated amidst a serene landscape, this commercial building offers a tranquil setting.

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Port Hardy Harbour
    ‪17 min walk‬
  • Quarterdeck Marina
    ‪6 min drive‬
  • Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Port Hardy, BC (YZT)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(64 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(21 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kwa'Lilas Hotel

Pet-friendly hotel connected to a shopping centre in Port Hardy with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property is designated under The Original Original Accreditation Programme, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1014 reviews
Rating 8 - Good. 250 out of 1014 reviews
Rating 6 - Okay. 51 out of 1014 reviews
Rating 4 - Poor. 16 out of 1014 reviews
Rating 2 - Terrible. 10 out of 1014 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The room were nice and clean. I wish they had a printer avaialble for guests in the business centre so we didn't have to email confidential documents to the front desk. Also during busier times, it would be helpful lto have more than one person on the front desk. There were long waits for simpe requests like bag retrieval.
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Stayed 2 nights in Apr 2025

10/10 Excellent

Hyesuk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but TV wasn’t good to watch. Low picture and speakers made some noise. Except that part it was lovely to stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

jaewook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Quiet Area

Check-in and check out were fine. The staff was friendly enough. The room needed some help. The comforter was stained with something. There was an orange light that flashed across the street all night. Yes, the shades were pinned closed. I always carry a clothespin. Quiet room. Great location!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities

Could have been better

No pool to relax in. Had to call reception to change pillow and bed cover as it looked stained - thought that was blood. Fridge was not clean on the inside
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful First Nations art in the rooms and around the hotel. Very clean and elegant
Stayed 2 nights in Apr 2025

8/10 Good

Philomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying. Was great
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I dont typically leave reviews but we feel a bit defeated. We were given a room on the second floor even though they knew we had dogs. When we asked to extend our stay (to explore more of the north island) they asked why we were on the second floor, and dogs are only allowed on the first floor. So we moved rooms without any fuss. The room we were moved to had a strong smell of wet dog, the a/c unit was extremely loud and unusable. The TV was crackly and terrible (not a deal breaker for us but maybe for some) There was a family on the first floor who were going in and out of rooms all night for the last two nights we were there. Non stop doors slamming, we had zero sleep. When we told the front desk they said sorry there is nothing they can do.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Indigenous decor Clean and new looking Wish for microwaves in room
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Philomena

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Travelled with group
Liked: Amenities
We thought that the location was good. Comfy beds. Black around bottom edges of shower need a good clean and the heater was noisy when it was turned on. Our check in was fantastic. The First Nation lady at the front desk was so very friendly and helpful. A completely different experience at check out. A different lady. Not one word came out her. Just handed me the receipt and went about her business. Over all we enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
No housekeeping done in our 5 nights stay nor did we get asked.
Stayed 5 nights in Mar 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with some incredible heritage being honored. Clean and friendly vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay- beds and temp control. Bathroom was nice. Beautiful lobby. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSEPH LAURIER, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy access and great place to visit and stay
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 2 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

aayaay, Skidegate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome. And the breakfast is fabulous
Stayed 1 night in Mar 2025