Holiday Inn Portland-By the Bay by IHG

4.0 star property

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Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
View from room
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
88 Spring St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪3 min walk‬
  • Place, Portland Museum of Art
    ‪3 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(124 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(71 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with free airport shuttle, steps from Portland Museum of Art
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of bedsheets is available on request
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video game consoles and a safe. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Portland-By the Bay by IHG's great location. During your stay, you're just a quick walk from Casco Bay. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Steps from Portland Museum of Art and 4 minutes on foot from Cross Insurance Arena
  • Free airport, railway station and bus station shuttle shuttle service
As a guest of Holiday Inn Portland-By the Bay by IHG, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay by IHG. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Portland-By the Bay by IHG was completed in July 2020.

This 3-star Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Local Toast – On-site family restaurant.
Local Toast – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 862 out of 1417 reviews
Rating 8 - Good. 360 out of 1417 reviews
Rating 6 - Okay. 122 out of 1417 reviews
Rating 4 - Poor. 42 out of 1417 reviews
Rating 2 - Terrible. 31 out of 1417 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great

Perfect location to shops and restaurants. Pool is 82 degrees and huge. On site food and drinks were good - had the charcuterie board. Great view from the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

vazquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked down to Becky’s g For a lobster roll then had a drink in the hotel bar. Felt safe and walkable- great spot and the room was clean and comfortable!
View from our room
Stayed 1 night in Sep 2025

10/10 Excellent

Quyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to see the bay from our hotel room. The hotel is within walking distance from many restaurants, pubs, shops and downtown. They offered free shuttle rides to nearby establishments which was a nice amenity. The bathroom is clean but could be updated. The entrance to the elevators from the parking garage could be updated as well because there are stains on the walls. The hotel charges an additional $25 fee for garage parking per night which was not disclosed when I booked on Expedia. Overall a 4/5.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great harbor view. Convenient location.
Stayed 3 nights in Aug 2025

8/10 Good

Fareed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean, it was a good experience overall except for the parking situation.
Stayed 1 night in Sep 2025

8/10 Good

Kristie

Stayed 3 nights in Aug 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, delicious breakfast and helpful and efficient front desk.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here.
Stayed 2 nights in Aug 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Rik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Downtown Location

Nice clean and well-appointed. A perfect place to stay in downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel agents were so friendly and helpful.The breakfast dining was very good buffet set up, along with the servers working there.The Hotel was also so walkable to the city of Portland and surrounding excellent restaurants. Also close to the Harbor for day or night Cruisesand a our room we recommend the Harbor view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cherese

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

We really enjoyed our stay here. Location was fantastic. Easy walk to the bay and to endless restaurants. The hotel was clean and comfortable and the staff were wonderful!
Stayed 4 nights in Aug 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was clean and comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. And convent location
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Amenities
Very nice hotel, harbor view. Convenient to restaurants and the museum. We try to stay there every year.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to everything and indoor pool was nice too
Stayed 2 nights in Aug 2025

8/10 Good

Nick

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
10-15 min walk to shopping area, easy to park and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Xinyi, Chagrin Falls

Stayed 2 nights in Aug 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Location and Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Given the cost of this room for four nights, it should’ve been a five star experience. It gets three stars.
Stayed 4 nights in Aug 2025

8/10 Good

Elinor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was comfy and quiet. Good blackout shade. The lighting in the bathroom looks attractive but it isn’t good for even putting in earrings much less any make up or shaving. The mirror in the living area isn’t any better. The coffee was good but better creamer would be nice. And maybe more than two.
Stayed 2 nights in Aug 2025