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Holiday Inn Portland-By the Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
View from room
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Portland Museum of Art
    ‪3 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Ocean View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with free airport shuttle, steps from Portland Museum of Art
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of bedsheets is available on request
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video game consoles and a safe. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Portland-By the Bay by IHG's great location. During your stay, you're just a quick walk from Casco Bay. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Steps from Portland Museum of Art and 4 minutes on foot from Cross Insurance Arena
  • Free airport, railway station and local-area shuttle service
As a guest of Holiday Inn Portland-By the Bay by IHG, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay by IHG. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Portland-By the Bay by IHG was completed in July 2020.

This 3-star Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Port of Call – On-site family restaurant.
Port of Call – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Port of Call
  • Port of Call

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 753 out of 1241 reviews
Rating 8 - Good. 311 out of 1241 reviews
Rating 6 - Okay. 104 out of 1241 reviews
Rating 4 - Poor. 42 out of 1241 reviews
Rating 2 - Terrible. 31 out of 1241 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking should be included with the stay
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, quiet room, excellent temperature control. Staff was welcoming and very helpful with any questions. Would definitely like to stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We stayed overnight for a couples getaway. Even though they were under construction, everything was clean and orderly. We prepaid for our breakfast and was shocked at the amoint of food we got. It was very good. Just surprising amount. I would only park in the garage under the hotel if you have a tiny car. Otherwise, use their other garage. Nice hotel and staff. Would stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lobby being under construction couldn’t be helped. But the lock on the hotel room door not locking for 24 hours was an issue. It was eventually fixed. Upon entering the room, no toilet paper or shower curtain was in the room and the key cards working to swipe the elevators to move with hit or miss. Staffed their best rectify it but it’s just a long list to deal with on one visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ongoing construction isn't easy for anybody. They did what had to be done to get through it. Parking is always a pain.
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I did notice the property was under some renovation so we can overlook some of the untidiness
Stayed 1 night in Feb 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice renovation updates
Stayed 1 night in Feb 2025

4/10 Poor

jay, townsend

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a conference going on, and the front lobby was under going construction… they had to make room keys in a hall way down a back door. It was absolutely ridiculous. Completely under staff. Took 2 HOURS. 2 Hours to get my room that was upgraded for the inconvenience, but stripped from me as soon as I checked in after my two hour lunch across the street because your reastaurant wasn’t even open ??? Overall. Horrible experience
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Cindy

Liked: Cleanliness
There was an odd smell. The hotel smelled like disinfectant, more like a hospital. They say they have transportation but just not for the time we needed; no offers of assistance. One of the women at the make shift desk was friendly but the other wasn’t, even when we were trying to figure out options for getting to the airport and finding dinner. We ended up buying frozen meals but there are no microwaves in the rooms so we had to use the one by the elevator. It felt just very sketchy. Ice machine broken as well.
Stayed 1 night in Feb 2025

8/10 Good

Doug

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Stayed 2 nights in Feb 2025

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, staff & service
Overall this was a decent 2 night stay. The room we booked was huge and had a nice view of the bay. The bed was also extremely comfortable and the room was clean. The staff were all so friendly and helpful as well. Unfortunately there were some negatives though. The heat in the room was very inconsistent- sometimes it was freezing and blowing out cold air and other times it was hot. Also the hotel was going under renovations, which normally isn’t a huge deal, but we weren’t told of this until after we already booked the room and received confusing instructions on how/where to park. Not very convenient. The pool was also freezing and the sauna did not work. I also would not recommend purchasing the breakfast that is offered as I did not feel like it was worth it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded our room for free since our original room wasnt ready, was not made aware you pay additional for parking. Sodas in the lobby were also expired, room itself was spotless and great views. Within walking distance of everything we wanted to go see. Besides the parking fees and expired goods overall it was a great place to stay. Just wish they made you aware of paying to park with them.
Stayed 2 nights in Feb 2025

6/10 Okay

Shane

Travelled with family
Liked: Staff & service, property conditions & facilities

Weekend trip

Decent hotel, but I didn't read that it was going to be under construction and parking cost $20/day. The room was fine, front staff and restaurant staff were very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vicky J

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Jolie

Stayed 2 nights in Feb 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown area.
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We make a trip to Portland every winter in February. I find everything at the hotel very convenient and comfortable. The walking for me is bonus.
Stayed 3 nights in Feb 2025