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Casa Shalom

2.5 star property

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Photo gallery for Casa Shalom

Reception
Superior Room | 1 bedroom, premium bedding, in-room safe, desk
Reception
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Tehuacan Sur no 185 Col. La paz, Puebla, PUE, 72160
  • Place, Angelopolis Commercial Center
    ‪4 min drive‬
  • Place, Metropolitan Auditorium
    ‪4 min drive‬
  • Place, Zócalo de Puebla
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Room

  • Sleeps 10
  • 4 Queen Bunk Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Business Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Business Studio Suite

  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Casa Shalom

Mediterranean guesthouse with 24-hour business centre and 24-hour front desk
Along with a 24-hour business centre, this guesthouse has a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Casa Shalom offers 12 accommodations with a safe and a hairdryer. Beds feature premium bedding. 28-inch Smart televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Puebla guest house provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Casa Shalom, you'll be within walking distance of Triangulo Las Animas Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 6 minutes by car from Angelopolis Commercial Center and 7 minutes from Zócalo de Puebla
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. The business-friendly Casa Shalom also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Puebla guest house.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch smart TV with digital channels

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Shalom

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Shalom Puebla
Casa Shalom Puebla
Casa Shalom Guesthouse Puebla
Casa Shalom Guesthouse
Hotel Casa Shalom
Casa Shalom Puebla
Casa Shalom Guesthouse
Casa Shalom Guesthouse Puebla

Casa Shalom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 182 reviews
Rating 8 - Good. 63 out of 182 reviews
Rating 6 - Okay. 19 out of 182 reviews
Rating 4 - Poor. 7 out of 182 reviews
Rating 2 - Terrible. 5 out of 182 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Family / Friends Weekend

The Hotel Is in a good Zone, Quiet área , , safety AND near from Restaurants, Downtown n Business Zone in Puebla. Rooms are Big.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 3 nights in Mar 2025

10/10 Excellent

leslie

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Deceptive Photos

This is a very inexpensive room in a non-descript area. Value? Sure. But far, far from how it's visually depicted. Tiny room. Very cold at night. Understaffed, friendly but sloppy because you don't get the feeling they'd know decent if they saw it. If Hotels.com includes a lot of disappointing experiences like this, I'll think twice.
Stayed 1 night in Nov 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very friendly staff, good location always aiming to please.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

maybe will back

overall is regular basis !!!
Stayed 4 nights in Aug 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Shalom, Home away from Home.

Casa Shalom is a great Boutique Hotel, the staff is friendly and helpful. Service is first rate. I requested a floor fan to cool my room down at night and one was provided immediately. Breakfast was served; there were a few options breakfast. I had a great night sleep, comfortable king size bed and at a very affordable price. Wi-fi was very good, I was able to stream netflix just as well as I do at home.

6/10 Okay

Verified traveller

Too expensive for little comfort

It was difficult to find , the neighborhood Streets were so confusing it was not situated on a main street The place is comfortable but I think it was expensive not really worth the price Also it seems like the the place is still remodeling
Stayed 1 night in Aug 2017

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in Jun 2025

6/10 Okay

Iker

Travelled with family and small children
Disliked: Property conditions & facilities
No está en buenas condiciones ya está vieja la propiedad La zona en donde se encuentra está muy bien ubicada
Stayed 3 nights in May 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Sus camas confortables
Stayed 1 night in May 2025

8/10 Good

Roberto Valadez

Travelled with family
Liked: Amenities
Considero que necesita mantenimiento en sus instalaciones. Aunque es cómodo y bien ubicado
Stayed 2 nights in May 2025

8/10 Good

Bitia Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para descansar.
Stayed 1 night in May 2025

8/10 Good

Alberto

Liked: Staff & service
Disliked: Property conditions & facilities
Las instalaciones estan descuidadas. En el baño la peesión del agua es fuerte pero todo está medio tapado. Las toallas se sienten muy usadas
Stayed 2 nights in Apr 2025

8/10 Good

Marco Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen ambiente
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo y limpio
Stayed 11 nights in Mar 2025

10/10 Excellent

Agustín

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shalom

Excelente ubicación, Cholula pueblo mágico a 8 kilómetros, promedio de 100 pesos en taxi, muy cómodas las camas
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje a Puebla

Solo fué una noche pero la experiencia fue grata, la atención de la recepcionista muy buena y el cuarto muy bien
Stayed 1 night in Mar 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bien, es una casa que se ha ido adaptando a hotel, la habitación que me asignaron muy amplia, con 1 cama King y 2 individuales por un precio sumamente atractivo. Tiene mubles algo viejos pero funcionales (insisto, por el precio, es muy entendible). El agua de la regadera sale con mucha presión como me gusta... creo que el único inconveniente era que el servicio de internet era lento e intermitente.
Stayed 1 night in Mar 2025

4/10 Poor

Jose

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Fue normal , lo que si el trato de la recepcionista de la mañana muy despota y grosera y no había Internet
Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Mis papás son adultos mayores y quedaron encantados con todo.
Stayed 1 night in Feb 2025