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Hotel Casa Chanehque

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Photo gallery for Hotel Casa Chanehque

52-cm TV with digital channels
Deluxe Room | Bathroom | Separate bathtub and shower, rainfall showerhead, free toiletries
View from property
Luxury Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Deluxe Room | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
402 Av. Morelos Centro, San Pedro Cholula, Pue., 72778
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Great Pyramid of Cholula
    ‪5 min walk‬
  • Place, University of the Americas Puebla
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Casa Chanehque

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and concierge services.
Hotel Casa Chanehque offers 11 air-conditioned accommodations with a safe and complimentary bathrobes. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with digital channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
During your stay at Hotel Casa Chanehque, you're just a quick walk from Great Pyramid of Cholula. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • Within a 15-minute walk of Great Pyramid of Cholula and University of the Americas Puebla
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury Hotel Casa Chanehque. The hotel can provide concierge services and wedding services.

This 4.5-star San Pedro Cholula hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:30 AM to 1:00 PM.
Hotel Casa Chanehque has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge at weekends. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request

Food and drink

  • Daily full breakfast available 8:30 AM to 1:00 PM for a fee: MXN 180 to 300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available on weekends for a fee of MXN 500; reservation required

Things to do

  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (71 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-cm TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Chanehque

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 180 to 300 per person
  • Hosted evening meal: MXN 500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
The front desk at this property is open daily from 8:30 AM - 8:30 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Chanehque Hotel
Hotel Casa Chanehque San Pedro Cholula
Hotel Casa Chanehque Hotel San Pedro Cholula

Hotel Casa Chanehque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had the best thme here. Everyone was so nice, the food was delicious, and sitting in the courtyard at night, drinking wine, was a magical experince as we were the only ones at the hotel. The rooftop is also an expansive space where you can relax in total peaceful bliss. The hotel is right by the pyramid with all kinds of shops and restaurants nearby. We fully plan to return!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samai

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and very helpful. We definitely plan on staying there again soon! Has rooftop access to pool area and a beautiful view. Rooms were clean and cleaned everyday we were there. Reception helped us with anything we needed help with without fuss, even when coming late from an event and they had to let us in the gate. Thank you for taking good care of us on our stay.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud and bright, but clean and friendly overall.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Salomon

Liked: Cleanliness, property conditions & facilities
The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness
La regadera estaba tapada y no tenían personal de mantenimiento ahí para destaparla, así que se tenía que bañar uno muy rápido porque se inundaba😠 Por otro lado la terraza para desayuno estaba fuera de servicio y era por eso que fuimos por la vista a la Iglesia . El mesero no tenía experiencia lo que hizo que mejor saliéramos a desayunar
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación y baño en buenas condiciones. Personal muy amable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio, y la atención del personal es excelente. Recomendable al 100%.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y la gente súper amable !! Gracias por hacer nuestra estancia especial!!!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Christian Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy bonito y los empleados son excelentes. Hubo algunos detalles con la habitación pero ellos hicieron más de lo posible para compensar y garantizar una grata experiencia. Yo sólo aprovecharía mejor el espacio del baño y mejoraría el bloqueo del ruido exterior dentro de la habitación.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante confortable mi estancia, personal muy amable, habitación muy limpia, servicio de internet rápido.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Karla Janeth

Liked: Staff & service
Disliked: Property conditions & facilities
Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
Stayed 1 night in Jun 2025
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
La habitaciones son nuevas, y cómodas, inconvenientes es que no tiene estacionamiento propio, no tiene ningún servicio de tv por cable, el volumen del sonido ambiental es muy alto, la alberca está un poco descuidada, servicio excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
Stayed 1 night in May 2025
Verified

6/10 Okay

OSCAR EDUARDO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

El hotel lo recomiendo, no entrar al restaurante

Es un hotel que tiene una remodelación reciente, las habitaciones tienen manchas de obra que no han limpiado, las camadas son comodas, buena ubicación, una vista preciosa a la pirámide, ademas cuenta con piscina, elevador y atención de mostrador muy buena, punto a mejorar: el restaurante te cobra tenedor y no es barato. Mi desayuno costo 9 usd o 180 mxn y el mesero pidio de tenedor 8.5 usd o 170 mxn; además el mesero quería propina de 10 usd o 200 mxn Creo que siendo el hotel mas caro de Cholula, sería bueno considerar que imagen quiere proyectar, sí un hotel boutique con clase o uno de muertos de hambre.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
Stayed 1 night in Nov 2024
Verified

6/10 Okay

omar

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Héctor Heliodoro

Stayed 2 nights in Jan 2025