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Hotel Puente Real

3.5 star property

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Photo gallery for Hotel Puente Real

A modern building with a curved facade, multiple balconies, and a well-maintained garden with various plants and flowers.
Interior entrance
A corridor with a series of columns and a tiled floor.
Standard Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Place, Cruz del Sur Shopping Center
    ‪17 min walk‬
  • Place, Cuexcomate Volcano
    ‪8 min drive‬
  • Place, Great Pyramid of Cholula
    ‪19 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed

A hotel room with a large bed, a red headboard, a mirror, and a bathroom visible through an open door.

Standard Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Family Suite, 2 Double Beds

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Ensuite

A hotel room with a large bed, a red accent wall, a wooden door, and a mirror.

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror.

Luxury Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a wooden headboard, a telephone on the nightstand, and a patterned curtain.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Suite

Premium bedding, in-room safe, desk, blackout curtains

Double Suite

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Puente Real

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site.
Hotel Puente Real offers 60 accommodations with DVD players and a safe. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hairdryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
With your stay at Hotel Puente Real, you'll be connected to a shopping centre and within walking distance of Cruz del Sur Shopping Center. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Cruz del Sur Shopping Center and a few minutes from Cuexcomate Volcano
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Puente Real.

This 3.5-star Puebla hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
Hotel Puente Real has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puente Real

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 121 reviews
Rating 8 - Good. 35 out of 121 reviews
Rating 6 - Okay. 13 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 4 out of 121 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

lee dong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Costo beneficio adaptable, solo en el desayuno se podría extender el menú.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

norma

Liked: Cleanliness, staff & service, amenities
Muy bueno por el precio
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones muy amolias, excelente precio. Lo unico malo, nonhay ascensor.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, ordenado, buen servicio y atención
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Josefina

Todo bien, quizá solo la l
Stayed 1 night in Dec 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, con estacionamiento y con desayuno incluido.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Eduardo

Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Laura

Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Casi todo bien, pero...........mmm

La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La atención fue lo mejor

Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023
Verified

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort

sencillo pero funciona bien

Es un hotel básico, sencillo, pero sirve si tu estancia es corta.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Sep 2022
Verified

8/10 Good

JOSÉ ARMANDO ROJAS DEL

Liked: Amenities, property conditions & facilities
habitaciones amplias agradables limpias ,suficiente para un par de noches el restaurant.en desayuno bien. Lo que no me gusto fueron las escaleras de acseso a las habitaciones en particular para adultos mayores
Stayed 1 night in May 2022
Verified

4/10 Poor

Irasema

Liked: Staff & service
Disliked: Property conditions & facilities
Hicieron fiesta en las habitaciones vomito en las escaleras ruido a todo volumen desde las 7 am y nadie les dijo nada . Una de las habitaciones se apagaba y quedaba sin luz. El olor del baño muy desagradable
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Gabriela Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, cuarto con lo necesario para un viaje como el mío. Tal vez poner más jabones y tener una maquina de bebidas para cuando ya cerró el restaurante bar.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin problemas el personal muy atento
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Lizzet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia fin de semana

Cómodo y muy lindo solo el internet está horrible es lo único
Stayed 1 night in Oct 2020

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