Hotel Milagro, Puebla Centro

4.0 star property
VIP Access

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Photo gallery for Hotel Milagro, Puebla Centro

Down duvets, minibar, in-room safe, individually decorated
Superior Room (2 King Beds) | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Restaurant
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

Map
Calle 4 Nte 402, Puebla, PUE, 72000
  • Puebla Convention Center
    ‪5 min walk‬
  • Zócalo de Puebla
    ‪5 min walk‬
  • Puebla Cathedral
    ‪7 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Double Room, 2 Double Beds, 2 Bathrooms

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (2 King Beds)

  • 23 sq m
  • Sleeps 4
  • 2 King Beds

Superior Room

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Milagro, Puebla Centro

Hotel with a 24-hour front desk, a quick walk to Zócalo de Puebla
A restaurant, a meeting room and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site.
Hotel Milagro, Puebla Centro offers 15 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. Televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Milagro, Puebla Centro. During your stay, you're just a quick walk from Zócalo de Puebla. You'll find features such as free WiFi in public areas, plus a restaurant and a meeting room.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • Just a 5-minute walk from Zócalo de Puebla and 5 minutes on foot from Puebla Convention Center
There's a restaurant on site. WiFi is free in public spaces. Hotel Milagro, Puebla Centro also features concierge services, room service (during limited hours), and a front desk safe.

This 4-star Puebla hotel is smoke free.

Café Aguirre – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per stay)

Food and drink

  • A restaurant

Restaurants on site

  • Café Aguirre

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 120 per stay (3281 ft away)
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Milagro Hotel Puebla
Milagro Puebla
Milagro Hotel
Hotel Milagro
Collection O Milagro
Hotel Collection Milagro
Milagro, Puebla Centro Puebla
Hotel Milagro, Puebla Centro Hotel
Hotel Milagro, Puebla Centro Puebla
Hotel Milagro, Puebla Centro Hotel Puebla

Hotel Milagro, Puebla Centro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 251 reviews
Rating 8 - Good. 55 out of 251 reviews
Rating 6 - Okay. 21 out of 251 reviews
Rating 4 - Poor. 10 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Miguel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Restaurant great hotel not great

The rooms had an extremely funky smell. It was hard to sleep with the smell but we got there late and had no option of looking for another place to stay. Hairs on the sink and towels were extremely old and see through. Hotel has great potential but needs allot of TLC. Restaurant- food and service was great. Restaurant great, hotel not great at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Near main attractions in downtown Staff very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcela

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel older looking room but comfortable
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Clean room, but bring your own towels

The towels are dingy and full of holes. I'm not picky, don't need lux towels to be happy, but we were given towels that looked like rags for mopping and they were full of holes. I took pictures but feel bad sharing, I feel bad leaving this review because the staff was great and did their best to make our 1 night comfy. I just think that if I'm paying over $100 to stay in a hotel, guests should get at least a decent towel. The room was big, comfy; location is great; staff es great, and that made up for a lot.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcela

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness

Did the job, but wouldn’t stay again.

The staff were friendly but it was a bit of challenge as no one on staff spoke English. The rooms were okay - we booked a double bed as two friends traveling but the bathroom was open plan so there was no privacy. The shower flooded each time you showered and often was cold water. If you wanted privacy to get dressed/undressed you had to do this in the shower which a bit of a throwback to hostel vibes (without the cheaper price tag). The housekeeping service was very inconsistent - some days forgetting to give us towels, forgetting water, or some times not coming at all. The cafe down stairs is nice, we worked from there most days. But it produces a lot of noise early in the morning and you get woken up at 6am each morning. The rooms are loud and no windows, so no natural light or fresh air.
Stayed 4 nights in Nov 2024

4/10 Poor

Rocio

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room was very small, and had sewer smell, towels are very thin and wasted, last day toilet was not flushing. They didnt have the toiletries,( shampoo, conditioner) or the bathrobes they say on their hotel description.
Stayed 3 nights in Nov 2024

10/10 Excellent

Norma, Pittsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Carrie, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The staff were great and the location is very close to everything.
Stayed 7 nights in Sep 2024

8/10 Good

Fernando, Toronto

Liked: Staff & service, property conditions & facilities
Room are small but cozy. Location is great just a couple of block to the centre cathedral.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire experience.
Stayed 16 nights in Jul 2024

10/10 Excellent

Norma

Stayed 2 nights in Aug 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had a walking distance to many places
Stayed 4 nights in Jul 2024

10/10 Excellent

Sofia, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the city center. The rooms are very roomy and comfortable. The only thing I did not read was that it did not have an elevator which would of came in helpful for our friend who is in her 70’s.
Stayed 1 night in Jul 2024

8/10 Good

Victor Manuel

Stayed 2 nights in Jun 2024

2/10 Terrible

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed for 2 days. Day 1 was excellent! On day 2 it rained and poured both outside and inside our room. I expected assistance from the receptionist, but all he said was, "Oh we had heavy rains". Do NOT stay with them! No offer to refund for day 2, and I gave them the opportunity to fix their wrong doing.
Stayed 1 night in Jun 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the city center, beautiful historic building and great staff. The downstairs restaurant is great and has good coffee. Definitely a place to visit and stay at again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

8/10 Good

LUIS

Travelled with partner
Elizabeth the lady at the desk counter was very helpful and knowledgeable. An asset to the hotel. On the other hand, The young lady at the counter at the check in time, was the opposite . The areas surrounding the hotel were beautiful and well kept.
Stayed 3 nights in Jun 2024

6/10 Okay

Virginia

Travelled with family
Liked: Cleanliness
The property is what I expected for the cost. It's clean. It has the basics, no frills. The rooms are small. The hotel is a little noisy. I was hoping for more help with purchases, such as bus tickets, flight check-in as I couldn't buy them/check-in from my phone but they don't have any computers for guests. The hotel is very close to the Zocalo, which is very nice. They did help me to get a cab, which I appreciate.
Stayed 4 nights in May 2024

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located just two blocks away from "the Zocalo" and walking distance to main tourist attractions, restaurants, and museums. The room was inmaculate, the staff was friendly and helpful.
Stayed 4 nights in May 2024

8/10 Good

janeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is central to the history area and zocalo. It is cute and neat, cleaned and it has a small restaurant in the big patio. The place is antique and modern disigned maki g look so cute. The personnel is vey friendly and helpful. I really like the place. I did stay in te Prain room which was my favorite the we book again and stayed on the San Antonio ‘em which was cute but eventhogh had a Mobil air conditioner was hard to cool. But over al. The place is great and very affordable. They don’t have parking but have an arrangement with the convention center and you pay for it. Ask to the staff about parking. I really like it .
Stayed 1 night in May 2024