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Hotel Arista Bugambilias

3.0 star property

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Photo gallery for Hotel Arista Bugambilias

Interior
Basic Double Room, 2 Double Beds, Beach View | 1 bedroom, desk, free WiFi
View from room
Meeting facility
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Zapotal S/N, Tonalá, CHIS, 30507
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪18 min walk‬

Room options

View all photos for Room

1 bedroom, desk, free WiFi

Room

  • Sleeps 4
  • Free Wi-Fi

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1 bedroom, desk, free WiFi

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Basic Double Room, 2 Double Beds, Beach View

View from room

Basic Double Room, 2 Double Beds, Beach View

7.4 out of 10
Good
(3 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

View from room

Suite

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

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About this property

Hotel Arista Bugambilias

Spend the day relaxing on the beach or pampering yourself at Hotel Arista Bugambilias's full-service spa.
Hotel Arista Bugambilias offers 22 air-conditioned accommodations with complimentary bottles of water and free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Hotel Arista Bugambilias features free WiFi in public areas and self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 21.4 miles (34.4 km) from La Sepultura Biosphere Reserve and 22.2 miles (35.7 km) from Iglesia Vieja
Hotel Arista Bugambilias offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a garden are also featured at Hotel Arista Bugambilias. Self parking is free.

This 3-star Tonalá hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Hotel Arista Bugambilias has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults and MXN 100 to 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Arista Bugambilias Puerto Arista
Arista Bugambilias Puerto Arista
Arista Bugambilias
Hotel Arista Bugambilias Hotel
Hotel Arista Bugambilias Tonalá
Hotel Arista Bugambilias Hotel Tonalá

Hotel Arista Bugambilias Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 84 reviews
Rating 8 - Good. 24 out of 84 reviews
Rating 6 - Okay. 17 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, beautiful beach, friendly staff, overall great stay. We’ll be back.
Verified

4/10 Poor

José Felipe Villegas

Liked: Cleanliness, amenities, property conditions & facilities
No tenían agua caliente. De hecho por el grifo del agua caliente no salía ni agua. No tenía Internet tampoco.
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
el personal era muy amable, la ubicacion del hotal estaba genial hacia la playa y tambien esta padrisima solamente la habitación era muy pequeña y la mas costosa de mi viaje por chiapas. las palapas estaban muy agusto para tomar el fresco en la tarde y la brisa del restaurante junto con la vista muy agradables, quiza las raciones y el costo de los platillos no eran lo mejor pero en general el hotel es muy recomendable para hospedarte en puerto arista
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Alberto

Liked: Cleanliness
Le falta un poco de mantto en general, el personal bien, los servicios bien de acuerdo al lugar
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que hay bar, restaurante y jardines
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Juan José

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio por parte del perosnal, habiamos 4 personas en la hab y solo dieron 3 toallas. La alberca sucia.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Surya

Ubicación excelente. Colchones, almohadas, sábanas y toallas de buena calidad. Alberca y palapas de playa falta limpieza y mantenimiento. Habitaciones con humedad, agua regadera y lavamanos olían mal y las 2 botellas de agua cortesia de 250ml, no alcanzan para lavarse los dientes. Buen servicio de restaurante, comida sabrosa. Buen lugar para hospedarse.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Luz

Disliked: Cleanliness, amenities, property conditions & facilities
No quisieron darnos factura por nuestra reserva…
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Alondra Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Una alberca más grande
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Erick

Liked: Cleanliness, property conditions & facilities
El hotel bien, el personal no fue muy amable el servicio del restaurante fue muy lento el precio un poco elevado
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le urge una remodelación a las habitaciones, no entona con la estética del lugar, todo lo demás muy bien, sus amenidades (alberca, restaurante) muy bonitas, su comida genial; pero las habitaciones dejan mucho que desear
Stayed 1 night in May 2025
Verified

10/10 Excellent

Eduardo

Liked: Staff & service, property conditions & facilities
La fachada por fuera y las camas son duras no son de calidad pero por el precio
Stayed 1 night in Apr 2025
Verified

8/10 Good

Marite

Liked: Staff & service, amenities
No tiene estacionamiento cerrado Los baños ya son viejos en el area comun Falta de camastros en la arena, ya estan viejos
Stayed 1 night in Apr 2025
Verified

4/10 Poor

bulmaro

Disliked: Cleanliness, property conditions & facilities
Cómisa súper pero las recámaras muy mal
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Ximena

Liked: Cleanliness, staff & service

no estuvo del todo mal

la estancia en las instalaciones, no estuvo mal ni el servicio , eso estuvo bastante bien solamente la alberca no tiene un debido mantenimiento en el agua y las habitaciones estan viejas, necestan remodelar habitaciones y ser mas meticulosos con la limpieza del hotel. algo que tambien no nos agrado es que no tengan politicas de silencio en las noches ya que no dormimos nada porque en una habitacion estaban cantando a gritos horrible y no hicieron lo debido para callarlos, deberian multar por no guardar silencio a deshoras
Stayed 1 night in Apr 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Es un ambiente rrelajado, no lujoso. Es sencillo y de gran calidad humana.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Daisy Janeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecxelente lugar para descansar, limpio y mucha comodidad
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Magdalis

Liked: Staff & service, property conditions & facilities
Tenían un dj en el bar abierto y se escuchaba en todas las habitaciones. Pagamos para descansar
Stayed 1 night in Jan 2025
Verified

8/10 Good

JESUS IRADIER SANTIAGO

Liked: Cleanliness, staff & service, amenities
Un hotel muy amplio. Las habitaciones normales nada extraordinarios pero en la noche entra mucha luz en las habitaciones, no se descansa muy bien. El bar tiene la música bastante fuerte hasta tarde.. El restaurante muy bueno, precios elevados pero buena cocina. La alberca algo pequeña
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo el hotel
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Graciela

La observación que puedo mencionar es que la alberca no estaba muy bien tratanda, se veía algo turbia y la temperatura tampoco estaba muy bien adecuada, se sintió muy caliente. La atención les faltó un poco más amabilidad. La demora en el restaurante también es algo que igual podrían mejorar.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Faridi

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Está un poco deteriorada las instalaciones
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service

Regular

La habitación está muy bien, nada más los aires acondicionados están en malas condiciones, ya que no enfrian
Stayed 1 night in Jun 2024
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad, acceso a playa
Stayed 1 night in Jul 2022